McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 72600 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
61,929
|
85.30% |
| 4 Star ★★★★☆ |
4,625
|
6.37% |
| 3 Star ★★★☆☆ |
2,427
|
3.34% |
| 2 Star ★★☆☆☆ |
1,526
|
2.10% |
| 1 Star ★☆☆☆☆ |
2,093
|
2.88% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Mari Lee Teti
Mari Lee Teti
Feb 22, 2022
Creative arrangement. Liked receiving photo. Thanks!!
Reviewed By:
Dee Moten
Dee Moten
Feb 21, 2022
I did like the arrangement but, I requested the arrangement in pink and white and that is not what I got! It was nice just not what I ordered!
Reviewed By:
Opal Hoskins
Opal Hoskins
Feb 21, 2022
I love the plant. I am praying you will put a ribbon with a bow around the pot. If you are sending it out like that, then I give it 4 Stars. With a bow and ribbon 5 stars. Thank you for sending me a photo
Reviewed By:
Anne Weaver
Anne Weaver
Feb 20, 2022
like flower arrangement, notification upon delivery, picture... Thank you for good service!
Reviewed By:
Esther mills
Esther mills
Feb 18, 2022
Very nice. Good idea to send photo. Thank you.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you, Esther!
Reviewed By:
Betty
Betty
Feb 18, 2022
Very nice
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you!
Reviewed By:
Kenneth Payne
Kenneth Payne
Feb 17, 2022
I think the the roses are beautiful. I'm still disappointed in my order from mid-January. I wasn't happy with it and I was suppose to be hearing back from someone and never did.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you, Kenneth! And I'm so sorry to hear about January. That is not acceptable. I'll be watching the email at help@mcshan.com. We dropped the ball in January and deeply apologize for tha... More
Thank you, Kenneth! And I'm so sorry to hear about January. That is not acceptable. I'll be watching the email at help@mcshan.com. We dropped the ball in January and deeply apologize for that. Thank you for giving us a second chance. I also see that Cynthia reached out and left you a message yesterday to follow up as well. Thank you
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Reviewed By:
Darleen Miller
Darleen Miller
Feb 17, 2022
It was a beautiful arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you!
Reviewed By:
Lew
Lew
Feb 17, 2022
I am always pleased with McShan Florist. It's great to receive a preview photo of the flowers. They delivered very pretty roses on time for Valentine Day.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much!
Reviewed By:
Ivory Armstead
Ivory Armstead
Feb 17, 2022
Thanks for completing the flower delivery to my spouse for this occasion. It made her happy.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thanks, Ivory!
Reviewed By:
Olga Galindo
Olga Galindo
Feb 16, 2022
The plant is very pretty, but it looks a lot less full than the one I picked on line yesterday. I tried to attach a picture of it, but it wouldn't let me attach it. I also picked the premium package, so I would have expected it to be a bit fuller. Maybe it's just that some of the plants are different. I do appreciate receiving the photo though. Sorry, I meant that to be 4 stars, not one.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
I'm so sorry this didn't meet your expectations. Please let us know what we can do to make this right! help@mcshan.com
Reviewed By:
James Lancaster
James Lancaster
Feb 16, 2022
On time delivery, beautiful arrangement and the smell fills the room. Unfortunately, the outside edges of the pink roses started turning brown in less than 6 hours after delivery. For $190+, I'd hoped they would have lasted longer than that.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
I'm so sorry to hear that. I'll be reaching out via email to see what we can do to make this right!
Reviewed By:
Jim Raley
Jim Raley
Feb 16, 2022
Beautiful.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thanks!
Reviewed By:
Nancy Cawthon
Nancy Cawthon
Feb 16, 2022
Beautiful if bow was in front of flowers.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thank you so much!
Reviewed By:
Brenda Easley
Brenda Easley
Feb 15, 2022
very nice arrangement. Gettig a photo to see the arrangement was an extra plus.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thank you, Brenda!
Reviewed By:
Nancy Nass
Nancy Nass
Feb 14, 2022
You never fail to deliver beauty. I especially appreciate getting ingredients a photo of what is being delivered. Thank you.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Nancy!
Reviewed By:
Jean Addison
Jean Addison
Feb 14, 2022
The plant was beautiful, however, to consider this was the larger plant for the most expensive cost that was ordered, it seemed smaller in person than perceived on the picture.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you! I'm sorry if there was an confusion as to size.
Reviewed By:
Randy Reed
Randy Reed
Feb 14, 2022
Excellent quality & the pic was a nice touch!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Randy!
Reviewed By:
Jaime barron
Jaime barron
Feb 14, 2022
I like it looks perfect
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you!
Reviewed By:
Ana Schell
Ana Schell
Feb 14, 2022
Pretty but I wish the Lillies were open
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
We apologize that they were not open. When they came in from the farm, they were all super tight - frustrating all around! We hope that they opened for you and made the bouquet last even longer!
Reviewed By:
Tony Copp
Tony Copp
Feb 13, 2022
No champagne delivered but it is in the picture...not left on the porch..Tony
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
I apologize that TABC rules do not allow us to leave alcohol on the porch. We have tried to reach you about getting it redelivered or how you want to handle the wine. Please let us know - you can call in at 214-324-2481 or reach customer service directly at help@mcshan.com - THANK YOU!
Reviewed By:
Alleanor
Alleanor
Feb 12, 2022
As always, the arrangement was beautiful. My Mother was very pleased and glad to receive it. The delivery tech was very professional and friendly.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
So glad we could make your mother's day!
Reviewed By:
Richard Austin
Richard Austin
Feb 11, 2022
I'm never disappointed with McShan Florist. The best florist in Dallas
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Feb 19, 2022
Thank you so much, Richard!
Reviewed By:
Kiros Gabriel
Kiros Gabriel
Feb 9, 2022
Keep it up
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 19, 2022
Thank you for letting us celebrate the life of your loved one!
Reviewed By:
Jana Lewis
Jana Lewis
Feb 8, 2022
This arrangement could have used a bit more color! Other than that, it was fine!
Responded To By:
Feb 8, 2022
Thank you for your feedback, Jana. We appreciate your business.
