McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 74773 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
63,915
|
85.48% |
| 4 Star ★★★★☆ |
4,699
|
6.28% |
| 3 Star ★★★☆☆ |
2,473
|
3.31% |
| 2 Star ★★☆☆☆ |
1,561
|
2.09% |
| 1 Star ★☆☆☆☆ |
2,125
|
2.84% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 4 star reviews. Show all reviews
Reviewed By:
Tammy
Tammy
Oct 9, 2019
Beautiful arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Thank you Tammy!
Reviewed By:
Tammy
Tammy
Oct 9, 2019
Beautiful arrangement. Always get what we order.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Thanks!
Reviewed By:
Shamlin
Shamlin
Oct 8, 2019
Nice
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Thank you so much!
Reviewed By:
Diane C
Diane C
Oct 4, 2019
It is close to the picture. I wish you could have used a softer color than the bright purple in the arrangement. Other than that, I am very pleased.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Thank you so much! Often we do have to substitute flowers due to availability. Thank you for your feedback!
Reviewed By:
J Hicks
J Hicks
Oct 4, 2019
Easy to order from a distance! Would use you again! Janine
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Thank you so much!
Reviewed By:
Jimmie
Jimmie
Oct 4, 2019
Actually did ask for sunflowers not just (1). The arrangement is beautiful but my wife actually was wanting more sunflowers. I had asked for sunflowers to be included. I was expecting a few more than (1).
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Jimmie, We did not have many sunflowers up to standards on the day this was sent. If there is anything we can do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
Reviewed By:
Linda Monroy
Linda Monroy
Oct 4, 2019
Are these the big cromos (she said they would be big full flowers) and they are missing the gold ribbons and the arrangement looks more green than the white and yellow (I know you don't have gold flowers to celebrate our 50th Anniversary. Have they been
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Linda, Thank you so much for discussing your order with us. We were happy to redesign this arrangement as a front facing alter arrangement instead of European style. We are so happy you loved the new design!
Reviewed By:
Cutomer
Cutomer
Oct 3, 2019
Beautiful and delivered the same day as ordered.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Thank you so much!
Reviewed By:
ACA
ACA
Oct 3, 2019
Very nice
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 3, 2019
Thank you!
Reviewed By:
Griffin
Griffin
Sep 30, 2019
Only see 5 roses
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Griffin, I confirmed with the designer there were 6 roses in this arrangement. The picture does not show the entire presentation of the arrangement! Thank you!
Reviewed By:
SAndy
SAndy
Sep 28, 2019
Good
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 28, 2019
Thank you!
Reviewed By:
Customer
Customer
Sep 26, 2019
They seem to look very pretty however, as much as I appreciate receiving a photo I would think that at the very least and with all the technology available these days, you would've taken the time to send a pic that wasn't blurry.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 26, 2019
We sincerely apologize the picture of the arrangement is blurry. We are currently working on ways to improve our picture procedures. Thank you for your feedback!
Reviewed By:
winter bloom?
winter bloom?
Sep 26, 2019
I was hoping for something a little more grand when I picked the premium version. Next time I'll go with something bigger.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 26, 2019
This is just a quick snapshot of the arrangement and does not show the entire presentation of the arrangement. It is so beautiful in person! This is filled to value with your upgrade. If there is anyt... More
This is just a quick snapshot of the arrangement and does not show the entire presentation of the arrangement. It is so beautiful in person! This is filled to value with your upgrade. If there is anything we could do to assist you further, please contact us at help@mcshan.com or 214-324-2481. Thank you!
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Reviewed By:
Mary
Mary
Sep 25, 2019
Beautiful DIL love them.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 25, 2019
Thank you so much Mary!
Reviewed By:
Alfredo Jahn
Alfredo Jahn
Sep 24, 2019
Looks nice.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 24, 2019
Thank you so much!
Reviewed By:
Margie
Margie
Sep 19, 2019
Recipient loved arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 21, 2019
Thank you Margie!
Reviewed By:
La Sharon
La Sharon
Sep 19, 2019
Nice arrangement, however, some of the small white flowers seem a little ragged but it could just be the picture. I was told that the arrangement would be delivered in the afternoon so they would be fresher before visitation but I was notified that it was
Reviewed By:
cindy johns
cindy johns
Sep 17, 2019
Looks a lot like the picture, but can't see everything to be sure.
Reviewed By:
cindy johns
cindy johns
Sep 17, 2019
Can't really see the items, but assuming it's the same as what's listed on the internet.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 17, 2019
Cindy, It includes the same items as shown online, we just have to wrap the basket up for delivery purposes. Thank you for your review!
Reviewed By:
Rebecca
Rebecca
Sep 16, 2019
Arrangement is nice and appreciate the same-day delivery. The ordering on the phone with Sandra to use our credit was a little tedious.
Reviewed By:
Rick Brown
Rick Brown
Sep 14, 2019
nice but doesn't seem as full or tall as the catalogue picture-fewer plants?
Reviewed By:
Shannon Ellis
Shannon Ellis
Sep 14, 2019
I loved getting the picture of what I ordered. From the looks of the picture I am getting exactly what I ordered and I love them.
Reviewed By:
Evelyn Stone
Evelyn Stone
Sep 13, 2019
The recipient loved the planter! Delivery person had popped the balloon on the way in the door and honestly did not seemed concerned about it.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 13, 2019
Evelyn, We sincerely apologize for the balloon popping. We did refund the balloon. If there is anything we can do to assist you, please contact us at help@mcshan.com or 214-324-2481. Thank you!
Reviewed By:
Rhonda Hughes
Rhonda Hughes
Sep 12, 2019
The bouquet is very pretty! It looks a tad small. The fruit basket is gorgeous! Do you have any other ribbon color options? This is going to a man on his 80th birthday. Green would be a nice color. If this is going out the door now, then the yellow is
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 13, 2019
Rhonda, Thank you so much for speaking with us today! We were happy to hear overall you were pleased with your order!
Reviewed By:
Gracie Dominguez
Gracie Dominguez
Sep 10, 2019
Very nice. WOuld have loved them a little bigger love pics
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 14, 2019
Than you Gracie! The picture was taken far away, so unfortunately you are unable to see the arrangement's entire beauty. If you have any questions or concerns, please contact us at help@mcshan.com or 214-324-2481. Thank you!
