McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69904 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,461
|
85.06% |
| 4 Star ★★★★☆ |
4,529
|
6.48% |
| 3 Star ★★★☆☆ |
2,368
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,052
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Terence Roper
Terence Roper
Feb 2, 2025
Mr. and Mrs. Fullford were delighted with the arrangement of 20 roses you created for them and I gave them to mark their 20 Wedding Anniversary. Other guests at the dinner spoke to me saying how fine the arrangement is. Thank you so much. Terence C Roper
Reviewed By:
Tammie McFadden
Tammie McFadden
Feb 1, 2025
They were even better than I could imagine.
Reviewed By:
Jasmin Espinoza
Jasmin Espinoza
Feb 1, 2025
Once again the service was exceptional! From the sales rep Liz to the designer Elena! Thank you thank you so much. I absolutely love it. Great experience!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you for the great feedback, Jasmin. We appreciate you choosing us again! We hope you enjoy your arrangement.
Reviewed By:
Sandy D
Sandy D
Feb 1, 2025
Wow how beautiful! My compliments to the designer, love it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you Sandy! We really appreciate you and especially acknowledging the wonderful designer. It's not easy to create something everyone likes, but the designer hit the mark with this one. Ruby is wonderful!!
Reviewed By:
David Prescott
David Prescott
Feb 1, 2025
Great job! She loved the arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
David thank you so much for the review. We are thrilled that she loved the arrangement.
Reviewed By:
Janie
Janie
Feb 1, 2025
Beautiful flowers delivered on time
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you, Janie. We appreciate your five-star rating. It’s been our pleasure to help you with your flower ordering. We hope you continue to rely on us for your beautiful flower needs.
Reviewed By:
Elizabeth Goodwin
Elizabeth Goodwin
Feb 1, 2025
They are more beautiful than the picture on your website
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Hello Elizabeth. Thank you for the wonderful review. We appreciate your taking the time to write it, and hope that you will call McShan Florist again in the future.
Reviewed By:
Judy Mayes
Judy Mayes
Feb 1, 2025
Great job!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you for your business. We are so happy you had such a positive experience with us. We work very hard to give our customers the best possible service and flowers. It is rewarding to know that our hard work pays off. We would be honored to serve you again in the future!
Reviewed By:
sfuqua@llumc.org
sfuqua@llumc.org
Feb 1, 2025
Lovely
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you for your review. I really appreciate your feedback. It's encouraging to hear that you enjoyed your purchase.
Reviewed By:
Rose
Rose
Feb 1, 2025
Haven't picked up yet, looks nice but no orange gerbera daisies like in picture when purchased. The pop of color is missing. Addendum: I picked up the arrangement and there were orange lillies in place of the daisies. They will open by tomorrow in time for memorial service for my family member. Arrangement is absolutely beautiful!! McShan's comes through again!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Rose, thank you for your concern! I do have orange lilies, but will correct it with orange gerberas. Thanks again for your feedback!
Reviewed By:
Karen McCullough
Karen McCullough
Feb 1, 2025
Beautiful plant! I not only sent this dish garden to someone, I was recently the recipient of two of them. Very happy with the design and the plants.
Responded To By:
Bruce McShan / President
Bruce McShan / President
Feb 1, 2025
Thank you for this awesome review, Karen. We're so glad that you're happy with the two dish gardens you received and that you sent one of your own. We like to share beautiful things with everyone, and we're especially pleased when our creations brighten someone's day.
Reviewed By:
Ginger LaMar
Ginger LaMar
Jan 31, 2025
This is not $130.00 flowers. Very disappointed since I've ordered from you for years. Very skinny and not close to the fiesta colors. Shame on this designer
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 3, 2025
Thank you Ginger for reaching out to discuss your floral arrangement and happy we were able to make it right.
Reviewed By:
Mary Catherine Nagengast
Mary Catherine Nagengast
Jan 31, 2025
Very disappointed in Succulent Craze It is nothing like indicated in your posted picture. The variety is absent and beyond bland. It also was most important piece I was sending. Can't even bring myself to make it 3 stars though the phone service I received was very pleasant and helpful. Again, I am very disappointed in that particular gift, especially at the cost
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Mary, we are sorry that you were not pleased with the succulent craze. We understand that this is an important part of your event. We apologize for your disappointment. If you will give our customer service team a call, we are happy to assist you. Please do not hesitate to call us at 214-324-2481.
Reviewed By:
Barbara Mathis
Barbara Mathis
Jan 31, 2025
Thank you for always taking care of my order with Love.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
To Barbara Mathis, Thank you very much! We strive to take care of all our customers, so I'm glad you had a good experience with us. We hope to help you again in the future!
Reviewed By:
Bobbie Jean Thompson
Bobbie Jean Thompson
Jan 31, 2025
Absolutely beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Bobbie Jean, thank you for your business and patronage.
Reviewed By:
Phyllis Bisch
Phyllis Bisch
Jan 31, 2025
My girls and I sent a bouquet of 2 dozen yellow roses to one of my best friend's memorial service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you, Phyllis! We appreciate that you chose McShan Florist for your recent order. We hope that everything met your expectations. We appreciate your kind words and would love to serve you again in the future.
Reviewed By:
Rawlin Mallet
Rawlin Mallet
Jan 31, 2025
Amazing service and as always the flowers are beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you Rawlin for the nice words! We appreciate your loyalty.
Reviewed By:
Angela Scott
Angela Scott
Jan 31, 2025
Great job as always
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Feb 1, 2025
Thank you, Angela, for choosing McShan Florist to help you brighten someone's day. We're here to help make your celebrations extra special with beautiful flower arrangements and top-notch customer service, every time.
Reviewed By:
Winifret Cox
Winifret Cox
Jan 31, 2025
Excellent!!! Very pleased!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
Thank you, Winifret Cox! We really appreciate your review. We're glad you were pleased with your order. It's important to us that our customers have a good experience from start to finish, so we'll be sure to continue delivering those five-star results.
Reviewed By:
Sharon Worthy
Sharon Worthy
Jan 31, 2025
I had asked for a plant with blooms, but I assume that was not available.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
I apologize that the plant did not have any blooms open upon arrival. I assure you that the blooms will open soon, and I want to remind you that you can always reach out to McShan Florists at 214-324-2481 if you are not pleased.
Reviewed By:
C Dews
C Dews
Jan 31, 2025
The arrangement is perfect for the occasion & the intended recipient. I want to thank the sales rep who assisting me w the order. She really went above & beyond in my eyes but so does the company in whole. I am one long time satisfied customer.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
I want to thank you for your kind words. I am glad you enjoyed the arrangement and also the great assistance you received from one of our best sales reps. You've noticed the little things and I w... More
I want to thank you for your kind words. I am glad you enjoyed the arrangement and also the great assistance you received from one of our best sales reps. You've noticed the little things and I want you to know that we really appreciate you taking the time to acknowledge Carrie and her excellent customer service.
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Reviewed By:
Debbie
Debbie
Jan 31, 2025
nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
Debbie, thank you for choosing McShan Florist. We greatly appreciate your kind words and trust. It means a lot to us that you were satisfied with your arrangement, and we're glad we could be a part of your special occasion.
Reviewed By:
Charity Cornelius
Charity Cornelius
Jan 31, 2025
That doesn't seem as full as we have been getting for our flower stands in the sanctuary. We used to get a lot more flowers in our arrangements. I am not pleased
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
Charity, on behalf of our staff, I apologize that your flower stands didn’t meet our standards this time. Thank you for sharing your review. I will give you a call to discuss.
Reviewed By:
Kathy Manos
Kathy Manos
Jan 31, 2025
Five Stars
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
Thank you, Kathy for the five-star review! We appreciate your positive feedback and are thrilled you were happy with your plant. Your compliments motivate us to keep delivering the same quality to all our customers, in hopes they too can appreciate our service as much as you have.
Reviewed By:
Tammy Mele
Tammy Mele
Jan 31, 2025
Beautiful arrangement and thank you for working with me on the “extra touch” for the family.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 31, 2025
Thank you for the wonderful review, Tammy! We are so happy you were satisfied with our flower arrangements and the "extra touch" you requested. It sounds like it was a big hit with the family.
