McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69931 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,484
|
85.06% |
| 4 Star ★★★★☆ |
4,529
|
6.48% |
| 3 Star ★★★☆☆ |
2,372
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,052
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Robin Rath
Robin Rath
Jan 27, 2025
Beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you Robin for your review. We appreciate your business and your kind words. We hope to see you again soon.
Reviewed By:
Kathy McCutcheon
Kathy McCutcheon
Jan 27, 2025
Loved it!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you so much for your review, Kathy! We are thrilled that you like the arrangement. Your satisfaction is our top priority, and we appreciate your business.
Reviewed By:
Michael Fehr
Michael Fehr
Jan 26, 2025
Beautiful work and excellent delivery! Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you, Michael, for taking the time to write a review. We really value your feedback.
Reviewed By:
Maria D.
Maria D.
Jan 26, 2025
Absolutely beautiful and elegant. So so happy with the way they turned out. Thank you!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Marie, we are happy to hear that you like the way the arrangement turned out. Thank you for your review!
Reviewed By:
Freeman Jeffries
Freeman Jeffries
Jan 26, 2025
Great 👍👍👍👍
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you, Freeman, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Caroline
Caroline
Jan 26, 2025
Lovely flowers and prompt delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you, Caroline, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Jim Kennedy
Jim Kennedy
Jan 26, 2025
Very much satisfied!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you, Jim, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Cassandra Cox
Cassandra Cox
Jan 26, 2025
This is not what I ordered. I ordered a green full ivory plant. This plant is AWESOME! ❤️
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you for your review, Cassandra. We appreciate your feedback and will give you a call to discuss your concerns. In the meantime, please feel free to contact us if you have any questions.
Reviewed By:
Chris Tuveng
Chris Tuveng
Jan 26, 2025
The arrangement looked great. As always. Our family has been buying from McShan's for as long as I can remember. And will continue to do so. Great Quality and reasonable prices. Can't beat McShan's. Thanks, Chris Tuveng
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you, Chris, for taking the time to write a review of our services. Your family has been a loyal customer for years, and we appreciate your business.
Reviewed By:
Cheryl "Thurmond" Simpson
Cheryl "Thurmond" Simpson
Jan 25, 2025
I was disheartened to see the charge for delivery of $20.00???? Wow The flowers were pretty however.... I will have to rethink who I use moving forward the other service I used previously had no delivery fee
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
I'm sorry to hear that you were not pleased with the $19.95 delivery charge. Unfortunately, this is our standard delivery charge, and we are unable to waive it.
Reviewed By:
Excellent…
Excellent…
Jan 25, 2025
Excellent
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 28, 2025
Thank you for the review. We are pleased that you like the flowers. We appreciate your business and look forward to serving you again soon.
Reviewed By:
GORDON KIRK
GORDON KIRK
Jan 25, 2025
Not what I ordered!! I had asked the arrangement to look like the one I ordered on Jan 17 to Patty Kirk .. it's very disappointing!! Had a conversation with your person taking orders to make it GRAND!! She assured me it would be the same arrangement but NOTHING like it!! Have been a customer for over 30 years and will have to consider if I go back to McShan again!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
I totally understand your frustration, and I apologize for missing the lilies in your arrangement. We can fix this any way you want. Just let me know what you'd like to do, and I'll make it happen.
Reviewed By:
Joyce Farmer
Joyce Farmer
Jan 25, 2025
Looks good. Thank you for the photo. I am sure she will like the arrangement!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you Joyce for taking the time to write a review. We appreciate your feedback and are always happy to hear from our customers.
Reviewed By:
Louise Hager
Louise Hager
Jan 25, 2025
Very pretty. Thank you!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you, Louise, for your kind words. We are so happy that you liked the arrangement. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Theresa Hunt
Theresa Hunt
Jan 25, 2025
My sister, who received the flowers said the flowers were beautiful and smelled so good! Thank you for making her birthday special, again. 5 star rating.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you, Teresa, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
debbie
debbie
Jan 25, 2025
very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you so much, Debbie, for taking the time to write a review of our flowers. We really appreciate your kind words and your patronage. We hope you'll continue to enjoy our flowers and that you'll share them with your friends and family.
Reviewed By:
Patricia Johnson
Patricia Johnson
Jan 25, 2025
Beautiful! My friend was very happy to receive them! Thank you for delivering them early. My family has used McShan for decades since they opened and have always been delighted with the service and quality.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you, Patricia, for your review. We are happy that we could help put a smile on your friend's face. We appreciate your business and loyalty.
Reviewed By:
Jason Troutman
Jason Troutman
Jan 25, 2025
Fantastic as always! Thank you Bruce and Jodi
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Jason, thank you so much for taking the time to write a review of our business. Your feedback is very important to us, and we really appreciate your loyalty as a customer.
Reviewed By:
Timothy Parker
Timothy Parker
Jan 25, 2025
Plant looks great! McShan always does a great job with their flower orders.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you, Timothy, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Ginna Jones
Ginna Jones
Jan 25, 2025
May need to trim the ribbon a bit. Please wait till I pick it up though and see it in person
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you for your review, Ginna. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Don & Shirley McLain
Don & Shirley McLain
Jan 25, 2025
Very beautiful as usual. Everyone I have sent this to, has loved it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you, Don and Shirley, for being such loyal customers. We are thrilled that everyone loved the arrangement you sent.
Reviewed By:
Jane Verner
Jane Verner
Jan 25, 2025
Always a good experience!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 25, 2025
Thank you Jane for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Deborah Goody
Deborah Goody
Jan 24, 2025
Absolutely beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 24, 2025
Thank you, Deborah, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Gloria Graves
Gloria Graves
Jan 24, 2025
The spray that was made for the funeral was beautiful ,so full and gorgeous. Everyone there was so nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 24, 2025
Thank you, Gloria, for trusting McShan Florist to create flowers for your loved one. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Helen Collins
Helen Collins
Jan 24, 2025
We ordered a peace lily for Herman Luster for service on Jan 21,3026. We received a beautiful peace lily. Everyone liked it. This is not a picture of that order/ we did receive a picture of the peace lily Thanks! Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 24, 2025
Thank you, Helen, for taking the time to write a review of our flowers. We appreciate your feedback and are always happy to hear from our customers.
