McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71318 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,749
|
85.18% |
| 4 Star ★★★★☆ |
4,582
|
6.42% |
| 3 Star ★★★☆☆ |
2,400
|
3.37% |
| 2 Star ★★☆☆☆ |
1,515
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,072
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Lynn Reagan
Lynn Reagan
May 19, 2025
I saw the flowers and they were beautiful but I was disappointed in the size, how small the arrangement was for $150.00. I would of done better by pickup up an arrangement at Allbertson and delivering it myself. Thanks for sending the photo and email. Lynn
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Lynn, I am sorry you were disappointed with the size of the arrangement for the price. Each flower in an arrangement is set at a different price. We could create something taller with some of our non ... More
Lynn, I am sorry you were disappointed with the size of the arrangement for the price. Each flower in an arrangement is set at a different price. We could create something taller with some of our non premium flowers that might have been a better showing for the price. Please give us a call we are always happy to help.
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Reviewed By:
Noel Taylor
Noel Taylor
May 18, 2025
The daisies were perfect. Vicki loves daisies. It was our 54th anniversary and in the house she was raised in from 1956. Great service and delivery.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Noel for the review and the 5 stars! We appreciate your business and the kind words.
Reviewed By:
James
James
May 18, 2025
Plant was delivered same day. Friend was very pleased with arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you, James, we are happy that your friend was very pleased with the planter we sent.
Reviewed By:
Tommy Woods
Tommy Woods
May 18, 2025
I love the arrangement and I love getting to see it!! First time using McShan - great experience so far!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Tommy we strive to create beautiful flowers and we are happy to hear you had a positive experience with McShan Florist. We hope you will call us again in the future for your floral needs.
Reviewed By:
JF
JF
May 17, 2025
Thank you for great service starting with placing the order by phone from out of state. The updates on delivery and the picture were really appreciated.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
You are very welcome. We truly appreciate your review, and we're happy to hear you had a positive experience. Thank you for choosing us!
Reviewed By:
Yvonne Finley
Yvonne Finley
May 17, 2025
THE PLANT WAS NICE, BUT I DID;T SEE THE YELLOW RIBBBON I ORDERED OR IN A VASE OR BASKET . THANKS
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Dear Yvonne Finley,
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
We do apologize, but the yellow ribbon was not part of the discussion during the order taking. It seems the only items mentioned were the plant in a pot and the saucer. If you are not happy please give us a call.
Reviewed By:
RAUL CORTEZ
RAUL CORTEZ
May 17, 2025
THE ARRANGEMENT WAS FANSTASTIC AND DELIVERED PROMPTLY.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you. We appreciate the nice review. We strive to create beautiful flowers for your loved one.
Reviewed By:
Diane Dirks
Diane Dirks
May 17, 2025
Nothing like the picture
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
I'm sorry you're unhappy with your service. I reviewed your feedback and understand your frustration, and apologize that you had to wait a long time for a response. If you have any questions or concerns, feel free to contact me directly. Thank you.
Reviewed By:
Vanessa Clinton
Vanessa Clinton
May 17, 2025
The recipient of the planet loves the plant. The customer service on the phone wasn't good. I was recommended to this place so I called with questions and the lady who answered seemed very irritated, short, and really uninterested.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Vanessa Clinton for your five-star review. It sounds like the recipient really loved the plant, which is great to hear!
Reviewed By:
Campbell Rd Church of Christ
Campbell Rd Church of Christ
May 17, 2025
Thank you for your wonderful service and providing such beautiful plants.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
You are very welcome. We really appreciate your business. Thanks for the great review!
Reviewed By:
Frank
Frank
May 17, 2025
I ordered by phone and asked for this arrangement. It was exactly as I had asked for. The person taking my order was friendly and helped me decide how large the arrangement should be. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you for taking the time to leave us a review, Frank. I'm glad our sales representative was able to assist you. We appreciate your kind words.
Reviewed By:
Leroy Bailey
Leroy Bailey
May 17, 2025
The flowers were exactly what I ordered. The arrangements were beautiful and ready for pickup at the scheduled time. Your personnel were extremely helpful and courteous. I have been a customer of yours for many years and I have never been disappointed with your service.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Leroy we strive for excellence and we are happy to hear that we were able to deliver on that promise. We hope you are happy with the arrangement and were impressed with the friendliness and courtesy of our personnel. You can count on us for our continued excellent service.
Reviewed By:
Karon Newhouse
Karon Newhouse
May 17, 2025
Beautiful thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
Thank you Karon for the 5-star review. I'm so glad we could help you provide beautiful thank you flowers. We really appreciate that you took the time to write a review. It's a big help.
Reviewed By:
Eileen Stella
Eileen Stella
May 17, 2025
The arrangement was beautiful I appreciate receiving a picture of my order.
Reviewed By:
Mildred Williams Morgan
Mildred Williams Morgan
May 17, 2025
Five Stars Thank You
Reviewed By:
Beth Holland
Beth Holland
May 16, 2025
doesn't look like we just spent $130.00
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 19, 2025
If you are not pleased with the flowers please give us a call. We are happy to assist. It's very important to us that your experience with us is completely positive. We really do want to help you out. Thank you!
Reviewed By:
K A
K A
May 16, 2025
These were for my mother on Mothers Day. She loved the flowers.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
We are thrilled that your mother loved the flowers! Thank you for the review!
Reviewed By:
M green
M green
May 16, 2025
Always delivers a great plant! So dependable.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, We appreciate your kind words. We choose our plants from the best growers, so we know you’re getting the best quality.
Reviewed By:
Joann Horton
Joann Horton
May 16, 2025
Very beautiful arrangement. Suzy loved it.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you so much, Joann, for sending the flowers. We are all very thrilled that Suzy loved them.
Reviewed By:
Victoria Benson
Victoria Benson
May 16, 2025
It looks great, thank you. I enjoy receiving a photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thanks Victoria! We strive to create beautiful arrangements, so we will call McShan Florist in the future.
Reviewed By:
Armenita Davis
Armenita Davis
May 16, 2025
TY McShan for delivering a beautiful plant on my & my son's behalf.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Armenita Davis: Thank you for the 5-star review. We're so glad you loved the flowers that were delivered.
Reviewed By:
Laura Morrison
Laura Morrison
May 16, 2025
I love getting a photo of what I have ordered! I have had other florists make substitutions to orders without my knowledge and deliver a product I would not have otherwise ordered. This is peace of mind and excellent customer service!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thanks for the 5-star review, Laura. At McShan Florist, we do our best to create gorgeous, and eye-catching arrangements that fulfill all of your needs. Thank you for your kind review, and please than... More
Thanks for the 5-star review, Laura. At McShan Florist, we do our best to create gorgeous, and eye-catching arrangements that fulfill all of your needs. Thank you for your kind review, and please thank you again for your order! It's also nice to get a visual confirmation of your order before delivery is made.
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Reviewed By:
Debbie Hawks
Debbie Hawks
May 16, 2025
very nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you so much, Debbie, for the 5 star rating! It was a delight working with you today. We look forward to working with you again soon!
Reviewed By:
AudreyDosey
AudreyDosey
May 16, 2025
Ɓeautul
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
@AudreyDosey, thank you for your 5-star review! We are happy you like your flowers.
Reviewed By:
SANDRA REDD
SANDRA REDD
May 16, 2025
I LOVE GETTING A PHOTO, THANK YOU SO MUCH
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 16, 2025
Thank you, Sandra Redd, for the 5-star review! I’m glad you like your flowers. You’re very welcome.
I hope you have a wonderful week. Thank you again for your support!
I hope you have a wonderful week. Thank you again for your support!
