McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71278 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,709
|
85.17% |
| 4 Star ★★★★☆ |
4,582
|
6.43% |
| 3 Star ★★★☆☆ |
2,400
|
3.37% |
| 2 Star ★★☆☆☆ |
1,515
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,072
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Thomas Jackson Howell
Thomas Jackson Howell
May 10, 2025
This is for my wonderful wife re Mother's Day. I saw it online and it was perfect. She loves it and the smiley face adds a great touch. Thomas Howell
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you Thomas. We are very happy to hear your wife loves the flowers and is happy for the nice Mother’s Day gift.
Reviewed By:
Linda Bartling
Linda Bartling
May 10, 2025
color is not intense and too many blooms are not at full color. I expected a larger plant
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Linda, we apologize if you're not happy with the hydrangea you received. The photo on the website does not accurately show its size. These hydrangeas are beautiful in person, but they're lar... More
Linda, we apologize if you're not happy with the hydrangea you received. The photo on the website does not accurately show its size. These hydrangeas are beautiful in person, but they're larger than they appear in the photo. As for the color, this is what we have available. Please call we are happy to help.
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Reviewed By:
Terri Marcantel
Terri Marcantel
May 10, 2025
It's beautiful! My mom will love it. Thank you for always putting out a great product!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you for your five-star review! We strive to create beautiful flowers for all of our customers and are thrilled that you enjoyed our service.
Reviewed By:
Cindy Burke
Cindy Burke
May 10, 2025
5 stars. Very nice!
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 10, 2025
Thank you, Cindy, we strive to have the best service and we're glad to hear you like us. We're going to continue to try and live up to your expectations.
Reviewed By:
Cindy Boggs
Cindy Boggs
May 10, 2025
Very nice! Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you, Cindy Boggs, for the 5-star review. We strive to create arrangements that our customers will enjoy, and it means a lot when customers take the time to let us know how we're doing.
Reviewed By:
Tyler Rodgers
Tyler Rodgers
May 10, 2025
I absolutely love getting pictures. I love the vase and I love the Azaleas. I do wish it was a little fuller or filled out more but other than that super amazing!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Tyler, thank you for your 5-star review. We at McShan's appreciate your kind words and hope to continue making your expectations a reality!
Reviewed By:
Marilyn Evans
Marilyn Evans
May 10, 2025
Horrible! Not at all what I ordered. Supposed to be all shades of pink for Mother's Day. No white roses no dark purple. Peonies, roses and one hydrangea. Paid for premium flowers
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Marilyn, please know that we are so sorry for any inconvenience you have experienced. We understand this has been frustrating, but we are also glad that we could ultimately come up with a resolution. ... More
Marilyn, please know that we are so sorry for any inconvenience you have experienced. We understand this has been frustrating, but we are also glad that we could ultimately come up with a resolution. I want to make sure that you know we’re committed to making sure this doesn’t happen again.
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Reviewed By:
Teresa Thompson
Teresa Thompson
May 10, 2025
Beautiful!! Love it!! Thanks soooo much McShan Florist!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you, Teresa! We greatly appreciate your wonderful review. We try our best to provide the most beautiful flowers, and we're glad you love your arrangement.
Reviewed By:
Heather
Heather
May 10, 2025
Looks nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you we hope you really like the arrangement. We take pride in creating unique and eye-catching designs, so you can be sure that no two bouquets are ever the same. We hope you love your flowers, and that they brighten up the recipient's day!
Reviewed By:
Shannon
Shannon
May 10, 2025
Beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you for the five-star review! We're always happy to hear that we're doing a good job, and it's reviews like this that keep us going!
Reviewed By:
Marilyn
Marilyn
May 10, 2025
5
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you for the 5 star review!
Reviewed By:
Shannon
Shannon
May 10, 2025
Perfect as always!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you, Shannon! We strive to create perfect orders as always. We appreciate you acknowledging our work.
Reviewed By:
GORDON KIRK
GORDON KIRK
May 9, 2025
Beautiful flowers.. 5 stars!!!! Well done!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 10, 2025
Thank you, Gordon, for the 5 stars. We're glad you liked the flowers.
Reviewed By:
Rebecca
Rebecca
May 9, 2025
Very pleased. Flowers delivered were prettier than the picture. Recipient really liked them. Would use McShan Florist again.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you for such a nice review. I'm proud to work with such an amazing team that strives to create quality work.
Reviewed By:
Sondra Chapman
Sondra Chapman
May 9, 2025
My granddaughter loved the little plant. McShan always does a great job. I appreciate the assistance I always receive from the staff.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you for the kind review. It's truly appreciated, and we appreciate your loyalty to McShan.
Reviewed By:
Vicki Stewart
Vicki Stewart
May 9, 2025
It is pretty but I was hoping for a brighter bowl like the orange one pictured on your site. It was mire cheerful and fit the mid century modern decor of or friends' house
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Lighting is the only difference here. We are using the same container as always. If you are unhappy with how it is set up, please don't hesitate to call us and we will help you resolve it!
Reviewed By:
Lynne Moon
Lynne Moon
May 9, 2025
Stunning! Beyond my expectations!! Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Lynne, thank you for the 5-star rating! We strive for excellence, and we're delighted you were impressed with our service.
Reviewed By:
Ronnie Saenz
Ronnie Saenz
May 9, 2025
Thanks
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you for your 5 star review! We are so glad you enjoy our flowers! We look forward to your next order.
Reviewed By:
Gaby Iss-El-Khoury
Gaby Iss-El-Khoury
May 9, 2025
Very pleased with the way you handled my order. I ordered relatively late and wanted my order to be delivered the same day as it was a birthday bouquet and you nailed it. Thanks for your very professional work.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you Gaby for your positive review! We strive for excellence, and it's rewarding to know that we're meeting your expectations. We hope to have the opportunity to serve you again in the future.
Reviewed By:
David Corbin
David Corbin
May 9, 2025
Looks nice and will see it in person on Sunday.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you, David, for your support. We really appreciate you and your continued business.
Reviewed By:
Marcie Preisler
Marcie Preisler
May 9, 2025
I thought it would have some flowers in it
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
We’re glad we could get this resolved and get you something you like better.
Reviewed By:
Berto
Berto
May 9, 2025
fantistic Job !!! It looks wonderful !!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you for the positive feedback. We are delighted that you like the arrangement.
Reviewed By:
COKE WAGGENER
COKE WAGGENER
May 9, 2025
The flowers are Great!! And, as usual, service and delivery was front rate. Thanks again, Coke Waggener
Reviewed By:
Marilea Lewis
Marilea Lewis
May 9, 2025
Not exactly as expected.
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 9, 2025
I'm sorry, you're not satisfied with your recent order. I understand it can be frustrating when something doesn't go as planned. If you'd like to speak to someone about this, please call us and we'd be happy to do what we can to help.
Reviewed By:
Ann Neal
Ann Neal
May 9, 2025
The floral arrangement is beautiful just beautiful. Thank you so much for sending a photo. Job well done!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
May 9, 2025
Thank you for the 5-star review, Ann.
