McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69953 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,505
|
85.06% |
| 4 Star ★★★★☆ |
4,529
|
6.47% |
| 3 Star ★★★☆☆ |
2,373
|
3.39% |
| 2 Star ★★☆☆☆ |
1,494
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,052
|
2.93% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Rick Offill
Rick Offill
Jan 12, 2025
Memorial arrangement was very pretty and delivered well ahead of promised time. Excellent product and service as usual. Photo and email relieved a lot of anxiety.
Reviewed By:
Toni Kollinger
Toni Kollinger
Jan 12, 2025
For $100 plus , of course tax and delivery, very m at them I am sad …. My Daughters 40th. With the weather …. I Could not be there…. If I could have gone to Tom Thumb …. I could have made something to be proud of…. McShan has never let me down before. Total was $125+. I have used Dr Delphium in the past…. Will do so
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
We apologize if you are not happy with the arrangement we sent. However, the picture does not do the arrangement justice, as this is a large style arrangement. If you are still not satisfied, please contact our customer service team at 214-324-2481.
Reviewed By:
JV
JV
Jan 12, 2025
Absolutely beautiful!! I like getting a photo of the arrangement before it's delivered. McShan is the best….I've never been disappointed. I have used McShan for years!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
Thank you, JV, for your kind words. We are happy to hear that you like our service of taking a picture of the arrangement before it goes out for delivery. We also appreciate your loyalty as a customer.
Reviewed By:
Sharon Gross
Sharon Gross
Jan 11, 2025
Absolutely wonderful. Thank you, Sharon Gross
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
Thank you, Sharon, for your kind words. We are so glad that you liked the arrangement that we created for you. We truly appreciate your business and hope that you will continue to use McShan Florist in the future.
Reviewed By:
Ellen Araj
Ellen Araj
Jan 11, 2025
Beautiful flowers!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
Thank you for your review, Ellen. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Joanna Holland
Joanna Holland
Jan 11, 2025
The triple purple bromeliad plant in a beautiful gorgeous shiny ceramic black pot was the absolute perfect birthday gift for my sister. Kimberly was a tremendous help in taking my phone order with listening patiently to my gobs of details and questions and she walked throughout your showroom to send me pictures so I could make my final decision which was hard because McShan has some of the most breathtaking and high quality plants and flowers I have ever seen. Now, that is ultimate and appreciated customer service!!!! 5 stars! I have been doing business with you for over 30 years and I am not stopping now. Your affordable prices, fantastic selection, prompt delivery, even the day of, are why I choose McShan Florist, Dallas, Texas!!!! Joanna
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you so much for the great review, Joanna! I'm especially grateful that you recognized Kimberly, one of our sales team members. She really went above and beyond to help you find the perfect gift for your sister.
Reviewed By:
Sandra Holditch
Sandra Holditch
Jan 11, 2025
Nice
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 14, 2025
Thank you for the review, Sandra. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Raymond Castillo
Raymond Castillo
Jan 11, 2025
Always a great job ty
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you, Raymond, for your continued loyalty to our business. We appreciate your business and look forward to serving you in the future.
Reviewed By:
Charles Lasater
Charles Lasater
Jan 11, 2025
Great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you for taking the time to write a review, Charles. Your business is important to us, and we really appreciate your feedback. We look forward to serving you again soon.
Reviewed By:
Amanda Astle
Amanda Astle
Jan 11, 2025
Did a beautiful job on flower arrangement for funeral of a family member of one of our employees. Delivered Flowers early and I really appreciated they sent me a picture of the arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you, Amanda, for allowing McShan Florist to create a floral arrangement for your family. We appreciate your business.
Reviewed By:
David Whitfield
David Whitfield
Jan 11, 2025
Love the flower arrangement Love getting a photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you for your review. We are happy that you like the plant. We appreciate your business.
Reviewed By:
Penni Chambers
Penni Chambers
Jan 11, 2025
Flowers and ribbons look beautiful. I am not a fan of the balloon, would like to have had something more traditional and pretty. Thank you for sending the photo!!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
We are so glad you liked the flowers we sent. We understand that you were not happy with the balloon. Please give us a call and we will be happy to help.
Reviewed By:
Sherry woodcock
Sherry woodcock
Jan 10, 2025
Flowers were beautiful. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you, Sherry, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Rebecca Johnson
Rebecca Johnson
Jan 10, 2025
Nice arrangement.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you Rebecca for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Nora Moreno
Nora Moreno
Jan 10, 2025
Great arrangement, great follow up and prompt delivery .
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 11, 2025
Thank you, Nora, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Monica Collier Pinkard
Monica Collier Pinkard
Jan 10, 2025
Appears to look great from the picture. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for your review, Monica. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Esther Porter
Esther Porter
Jan 10, 2025
I placed an order by phone from another state for a funeral. McShane sent an email with what I wanted written on the card and a picture of the arrangement we chose before delivery for approval. The arrangement was done beautifully. Thank you for ensuring we were pleased. McShane is my choice whenever I need a florist in Dallas, Texas.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for your review, Esther. We strive to provide excellent service and quality products at McShan Florist. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Jo capley
Jo capley
Jan 10, 2025
Not too happy with flowers. Also had a hard time with delivery name and order name. I think I'll try someone else next time.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
We apologize if you had trouble ordering online. If you need help placing an order, please give us a call. If you are not satisfied with the flowers you received, please call our customer service team. We want to make sure you are satisfied with your purchase. 214-324-2481
Reviewed By:
Rosa Blalock
Rosa Blalock
Jan 10, 2025
Awesome!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you, Rosa, for taking the time to write a review of our business. We appreciate your kind words and your patronage.
Reviewed By:
Roger
Roger
Jan 10, 2025
Looks great
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you, Roger, for your kind words. We appreciate your business and look forward to serving you again soon.
Reviewed By:
EC
EC
Jan 10, 2025
Professional in every aspect
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for the review, Rosa. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Angela Estes
Angela Estes
Jan 10, 2025
Beautiful, thank you for the photo.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for your review, Angela. We're so happy that you liked the garden basket we sent. We hope you'll consider using McShan Florist again in the future.
Reviewed By:
Patricia Basden
Patricia Basden
Jan 9, 2025
Love the plant. ♡
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for your review. We are thrilled that you love the plant. We appreciate your business and look forward to serving you again soon.
Reviewed By:
Carol Thornton
Carol Thornton
Jan 9, 2025
Thank you so much for expediting delivery for today; even with the weather. They're beautiful
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Carol, you are very welcome. We appreciate your business and strive to do our best. If you have any questions or concerns, please let us know.
Reviewed By:
Linda Hodge
Linda Hodge
Jan 9, 2025
It was exactly what I wanted Sent. Linda
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Jan 10, 2025
Thank you for your review, Linda. We are thrilled that the flowers we sent are exactly what you wanted.
