McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71196 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,636
|
85.17% |
| 4 Star ★★★★☆ |
4,579
|
6.43% |
| 3 Star ★★★☆☆ |
2,396
|
3.37% |
| 2 Star ★★☆☆☆ |
1,514
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,071
|
2.91% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Debra Stump
Debra Stump
Mar 9, 2025
The flowers were gorgeous and ordering and delivery were seamless. Thank you!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Debra, we appreciate the 5-star review! Thank you for your business. We at McShan Florist strive for excellence and we are glad we met your expectations.
Reviewed By:
Gloria Tom
Gloria Tom
Mar 9, 2025
Beautiful!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you Gloria for the 5-star review!
Reviewed By:
Virginia
Virginia
Mar 9, 2025
Beautiful flowers, our friend love them
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Virginia, We are thrilled that your friend love the arrangement. Your feedback is very important.
Reviewed By:
sally dutter
sally dutter
Mar 8, 2025
It was a beautiful arrangement, thank you. my only feedback is that there was a yellow leaf that should have been trimmed. You can see it in the picture.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for your feedback. We understand that you had a yellow leaf and we are very sorry for that. There is nothing worse than receiving flowers that are not as beautiful as you expected. If you would like to discuss this matter further, please call us at 214-324-2481.
Reviewed By:
Teresa
Teresa
Mar 8, 2025
Very beautiful. My friend loved the arrangement
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for your positive review, Teresa. We are delighted to hear that your friend loved the garden arrangement.
Reviewed By:
Pamela Boyd
Pamela Boyd
Mar 8, 2025
Beautiful Perfect for my physician's 64th birthday.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Pamela thank you for the review and the five stars we strive for excellence.
Reviewed By:
James croft
James croft
Mar 8, 2025
I love orchid but container looks too small --would look much improved with a larger container.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
James, generally it is better for an orchid to be in a smaller container, but if you would like to discuss this please call us. We are always happy to help in any way we can.
Reviewed By:
PRS INSURANCE SOLUTIONS
PRS INSURANCE SOLUTIONS
Mar 8, 2025
Always the kindest people assisting. Always on time very dependable and beautiful arrangements!!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 11, 2025
Thank you for the kind review. We strive for great customer service and want you to be happy with our work.
Reviewed By:
K S
K S
Mar 8, 2025
Love seeing a photo of my order giving me confidence that I made the right decision choosing McShan's. Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Thank you for trusting McShan florist to create these flowers to honor your loved one. We strive for excellence to ensure you are happy with your flowers.
Reviewed By:
Patrick Heath
Patrick Heath
Mar 8, 2025
Very nice! Always quality flowers and beautiful arrangements!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Thanks Patrick for the nice review. We appreciate your loyalty.
Reviewed By:
LisaBeth Klein
LisaBeth Klein
Mar 8, 2025
I like getting a photo. Honestly, it's a little more reds to me than really purple but I'm sure he'll love it and that's what matters it doesn't matter what I think
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
This is all shades of purple. The picture does not do the arrangement justice. I feel once seen in person you will love it; however, if you are not please give us a call to discuss we are always happy to help.
Reviewed By:
Amner
Amner
Mar 8, 2025
The flowers are not grouped in a pleasing way. The white roses make a diagonal line and are too close to the other flowers in the middle. The roses don't look fresh and are already gaping open, and some are falling apart. It looks haphazardly put together, and this is for the funeral of a dear family member. Very embarrasing.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Amner, we apologize if you are not pleased with the style of the arrangement. However, this is what arrangement you chose online and it's like the picture. If you would like to give us a call and discuss 214-324-2481 please do so we are here to help.
Reviewed By:
Vikki Ford
Vikki Ford
Mar 8, 2025
I ordered a plant with flowers for a funeral. It was a sympathy basket. The arrangement was sad! And to put yellow flowers in a sympathy arrangement!!! Who does that??? No call about a substitution and a photo right before delivery! I have a very large family and believe me, no one in my family will ever use your florist!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
We sincerely apologize that you were unhappy with the yellow blooming plant. It was not our intention to disappoint you. We would love to change it to something you like better. Please don’t hesitate to let us know how we can make it right. We are always here to help!
Reviewed By:
Diana Alexander
Diana Alexander
Mar 8, 2025
Loved receiving a photo. Loved how quickly you delivered!
Reviewed By:
Suzanne LLUMC
Suzanne LLUMC
Mar 7, 2025
Beautiful
Reviewed By:
Carol Alvarado
Carol Alvarado
Mar 7, 2025
I love the fruit basket!! I have never been disappointed with McShanes florist. Thank you so much!!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Thank you, Carol! We value your loyalty as a customer. We're glad you liked the fruit basket!
Reviewed By:
Elder Pat Piper
Elder Pat Piper
Mar 7, 2025
Perfect
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 8, 2025
Pat, we are thrilled that you think the garden is perfect. We appreciate your support.
Reviewed By:
Mary B
Mary B
Mar 7, 2025
The flowers are lovely!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Thanks for the feedback, Mary. Our goal is to be a reliable provider and valued partner, and we appreciate you. Your feedback helps us to be as excellent as possible!
Reviewed By:
Sharon S.
Sharon S.
Mar 7, 2025
I must say, McShan you out did yourself. No doubt, you will have me as a repeat customer! Thank you.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Thank you for the great review. It means a lot to us at McShan Florist. We strive for excellence, and we would like to keep you as a valued customer.
Reviewed By:
Armenita Davis
Armenita Davis
Mar 7, 2025
TY for the picture & like normal I'm always happy with McShan and the service that you all give.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Armenita, you’re very welcome. We strive to give the best customer service possible.
Reviewed By:
Terry
Terry
Mar 7, 2025
Very helpful and courteous.
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
McShan Florist would like to thank Terry for the opportunity to provide the perfect flowers. We appreciate you trusting us and hope to work with you again soon.
Reviewed By:
Michael Kilgore
Michael Kilgore
Mar 7, 2025
10 star rating very professional people and efficient
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Michael, thank you for the nice review! We really appreciate your business and we strive for your satisfaction.
Reviewed By:
Ella Jones
Ella Jones
Mar 7, 2025
Yes it's beautiful and thank you for sending photos
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Thank you for the feedback. We always try to pick the best plant, Ella, and we’re so glad you like it.
Reviewed By:
Shedaria Scott
Shedaria Scott
Mar 7, 2025
I paid extra $5 for a Red and Baby Blue Ribbons. School colors. Please give credit for missing Red ribbon. Plant looks good. Thank you
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
We understand that there was an issue with the bow that we didn't deliver correctly. We apologize for that and are working on making things right.
Reviewed By:
Sandy Simmons
Sandy Simmons
Mar 7, 2025
The bouquet looks great! I like getting the photo. Actually, it would be nice to get several photos so I can see all sides. Love the hydrangea. I think there are a couple of red roses, but don't have a good angle on them. Thanks for helping to make my aunt's birthday special!
Responded To By:
Tracy Mayes / Manager
Tracy Mayes / Manager
Mar 7, 2025
Sandy, thanks for your feedback. We strive to make the best arrangements, and I'm happy we could make your aunt's birthday special.
