Provo Flower Patch, Provo, UT - Customer Flower Reviews
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Total reviews: 6298 reviews | Star Rating: 4.78
5 Star ★★★★★ |
5,556
|
88.22% |
4 Star ★★★★☆ |
391
|
6.21% |
3 Star ★★★☆☆ |
147
|
2.33% |
2 Star ★★☆☆☆ |
86
|
1.37% |
1 Star ★☆☆☆☆ |
118
|
1.87% |
Real Customers, Real Reviews
All reviews are from verified Provo Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Alisa
Alisa
Feb 20, 2018
Ummm, yeah, so it's lovely in the picture, but the person I sent it to never received it. I hope someone's day got brighter.
Responded To By:
Provo / Manager
Provo / Manager
Feb 23, 2018
Thank you for your feedback. We left this on the porch as instructed. We are sorry, we were never notified that the person did not receive it. We will have a customer service rep call you.
Reviewed By:
S.
S.
Jan 8, 2018
Thank you for doing something unique, however, this isn't much for the price.
Reviewed By:
Joe
Joe
Oct 28, 2017
Never delivered. Not even on the right day. She lives next to your shop.
Reviewed By:
David North
David North
Oct 10, 2017
The arrangement looks nice. They were delivered later than promised - so my daughter was not home to receive them as part of her birthday.
Reviewed By:
Ashlee Anderson
Ashlee Anderson
Sep 27, 2017
This looks nothing like the arrangement I selected online. Are those purple carnations? I ordered this assuming it would be a fall theme, at the very least. This does not look like a $75 dollar arrangement.
Reviewed By:
Keri
Keri
Sep 24, 2017
I wasn't impressed with the arrangement it costed $70. It looks more like a $40 arrangement.
Reviewed By:
Jan
Jan
Sep 18, 2017
Disappointed. I expected a full bouquet as requested for what I paid. Much smaller and sparser than indicated. It looks like I should have paid half what I was billed.
Reviewed By:
Corinne Newbold
Corinne Newbold
Sep 16, 2017
I paid fod 3 more gerbers that were not included. Anticlimatic to take it back and redeliver it. Next gime pay more attention. Disappointed.
Reviewed By:
Jefferson m
Jefferson m
Sep 14, 2017
Your website clearly says if the order is placed by a certain time it's guaranteed to be delivered by four. You guys didn't even get it there on the right day. When I called to find out why that was, as I might suspected would happen, I was greeted with f
Reviewed By:
Karon Winn
Karon Winn
Aug 23, 2017
Very disappointed in the sizes of the flower arrangement and quality of flowers. Roses were drooping when I saw them Sunday afternoon, less than one day after my daughter-in-law received the flowers.
Reviewed By:
Kristen
Kristen
Aug 7, 2017
I am sure the flowers are okay - but the service truly sucked. After not fulfilling my order on the day asked - and having it be almost a week late - I am pretty sure I was lied to about when they actually got delivered as the recipient didn't get them th
Reviewed By:
Paul
Paul
Jul 24, 2017
Went fine this time but previously I was way overcharged and nobody ever contacted me to do anything about it
Reviewed By:
Vibeke Wren
Vibeke Wren
Apr 4, 2017
I had these flowers sent to my mother for her 77th birthday. All in all, I paid $55. Does this look like $55 worth of flowers to you? I don't think. When I saw them in a vase on her table, I was embarrassed. Half of them looked dead and the other hal
Reviewed By:
Craig Kinney
Craig Kinney
Mar 21, 2017
Not as nice as I thought it would be but that could be because it was supposed to be delivered yesterday and wasn't which left a very sour taste in my mouth about what I paid for
Reviewed By:
Whitney
Whitney
Jan 28, 2017
The online photo had an additional 2 large Gerber dasies. Not only doesn't not look very good without them, but I should not be charged the full price if it's not including all the flowers that they are advertising
Reviewed By:
Lourdes Olvera
Lourdes Olvera
Nov 26, 2016
The flowes are so bead I don't like your service I never going to order flowers with you the flowers came to late ! I made the order at 3 pm and you deliverd them at 9 pm 😡And a said I wanted pink roses and you sent me some yellow flowers and a wa
Reviewed By:
Lindsay
Lindsay
Nov 17, 2016
This did not look like a $60 dollar flower arrangement. I could have went to harmons and got something better.
Reviewed By:
Kathryn
Kathryn
Nov 15, 2016
Although I have had positive experiences in the past, I'm a bit disappointed with my current order. Not only did it go undelivered without me being notified, but I was told there would be an free upgrade for the miscommunication only to see the picture of
Reviewed By:
Lincoln
Lincoln
Oct 19, 2016
I have no idea who got my flowers but it wasn't my wife. What kind bullcrap is that? I don't get my money back until your incompetent driver can find the lost flowers? I'll make sure everyone I know hears about this.
Reviewed By:
Zara
Zara
Oct 1, 2016
The flowers were ok but you did not print who the flowers were from. My friend was confused as to who sent her the flowers, the effect of a pleasant surprise from me was totally lost and it was very disappointing after paying so much money for a small bou