Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Pilsen Design Center
1956 W. 17th St
Chicago, IL 60608
+1 (312) 432-1800
www.ashaddflorist.com

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Total reviews: 34571 reviews | Star Rating: 4.8
5 Star ★★★★★
 
 
31,110
 89.99%
4 Star ★★★★☆
 
 
1,586
 4.59%
3 Star ★★★☆☆
 
 
806
 2.33%
2 Star ★★☆☆☆
 
 
502
 1.45%
1 Star ★☆☆☆☆
 
 
567
 1.64%
Real Customers, Real Reviews

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★★
Reviewed By:
Jon Grosso
Jan 15, 2015
I specifically asked for no pink flowers when I made the order and pink flowers are in the arrangement .
★★★★★
Reviewed By:
jon
Jan 8, 2015
Flower arrangement was puny and flowers didn't look healthy.
Responded To By:

Jan 8, 2015
Hi Jon,

I just left a voicemail for you in regards to this arrangement. Please feel free to call me when you can.

Sincerely,

Becca
★★★★★
Reviewed By:
Vicki whitties
Jan 6, 2015
I ordered a plant for a funeral never received staff was rude because the next day was Sunday and they had no deliverys on Sunday will never use this service not to mention my original order was not available after I paid my money poor customer satisfacti
★★★★★
Reviewed By:
Betty
Dec 29, 2014
This is not exactly what I ordered, and I emailed once receiving the photo and rating request, however; did not hear back from AA. Very disappointing.
Responded To By:

Dec 29, 2014
Hi Betty,

I am so glad we were able to speak today. I have passed along your concerns in regards to this order.

Best regards,

Becca
★★★★★
Reviewed By:
Marti Swendsen
Dec 21, 2014
I asked for White Amaryllis, were the red ones the ones that were sent? It doesn't look good at all.
★★★★★
Reviewed By:
Jerry Dewberry
Dec 21, 2014
My girlfriend told me the lilies are limp. I was told these would be good for a week. I have always been happy with my orders, but not this time.
Responded To By:

Dec 21, 2014
Hi Jerry,

I am glad we were able to speak today and set up a redelivery to Susan for tomorrow!

Best,

Becca
★★★★★
Reviewed By:
Lisa widel
Dec 19, 2014
That doesn't look much of anything like the arrangement pictured on your site. Unfortunate
Responded To By:

Dec 19, 2014
Hello Lisa,

Thank you for your feedback. Please contact me when you can in regards to this delivery.

Best regards,

Becca
★★★★★
Reviewed By:
Dani
Dec 18, 2014
The flower arrangement they delivered looked nothing like the image shown online. They used different flowers, which looked like they were dying. Not very happy since this arrangement was on behalf of a company.
Responded To By:

Dec 18, 2014
Hi Dani,

Thank you for contacting me. Please give me a call when you can to discuss this arrangement.

Best regards,

Becca
★★★★★
Reviewed By:
Elizabeth Taylor
Dec 18, 2014
This looks much cheaper than what is on the internet. There is no burlap bow shown on the internet and it looks like there are significantly less flowers. I'm very disapointed.
Responded To By:

Dec 18, 2014
Hi Liz,

I'm glad you contacted us and we were able to correct the arrangement. SO happy you received the new photo and are pleased with the design.

Have a great day!

Becca
★★★★★
Reviewed By:
Linda Plante
Dec 18, 2014
I was very dissappointed with the arrangement. The roses looked like they were dying and the entire arrangement did not look as beautiful as it could have or like the other arrangements. The arrangement was on the expensive side and did not look it.
Responded To By:

Dec 18, 2014
Hi Linda,

Thank you for letting us know. I'm so glad we were able to speak on the phone today.

Sincerely,

Becca
★★★★★
Reviewed By:
Susan Bonneville
Dec 11, 2014
I'm very disappointed in this arrangement. The flowers are nothing like the picture I saw. Where did the yellow come from? I expected white and baby blue flowers like the picture. Did you have a shortage of flowers? This arrangement doesn't even go with t
Responded To By:

Dec 11, 2014
Hi Susan,

So glad we spoke and were able to come up with a resolution! I'm sure she will be very pleased with the new arrangement we are sending in the morning.

Have a great evening!

Becca
★★★★★
Reviewed By:
Mary Blaska
Nov 9, 2014
I do not think this looks good!! No flowers on the right side! Just lots of greens. Is there a better photo?? Please do not send this. I would be embarrassed.
★★★★★
Reviewed By:
Marilyn Heskin
Nov 6, 2014
The flowers were supposed to have a balloon attached. Was the Baby Boy balloon part of the order that was delivered? Thank you!
Responded To By:

Nov 6, 2014
Hi Marilyn,

I checked your online order and there is no mention of a balloon being purchased but I would be happy to add it to your arrangement/order. Please let me know when you can. ... More
Hi Marilyn,

I checked your online order and there is no mention of a balloon being purchased but I would be happy to add it to your arrangement/order. Please let me know when you can.

Thank you,

Becca

Hi Marilyn,

We have added the balloon, updated your order and sent a new email receipt and photo that you should be receiving soon.

Have a great day!!

Becca
Ashland Addison Florist Co.
Less
★★★★★
Reviewed By:
Chris Veech
Nov 4, 2014
This was supposed to be an succulent container. Not at all what I expected. I hate purple and yellow. Very cheesy basket. Extremely disappointed for $100. I had asked for a variety of succulents and this is a bunch of other stuff with maybe one succulent
Responded To By:

Nov 4, 2014
Hi Chris,

I'm so sorry to hear you were disappointing in this design. I will be in touch soon to discuss it with you.

Thank you,

Becca
Ashland Addison Florist Co.
★★★★★
Reviewed By:
Felicia sexton
Nov 1, 2014
I have used your services numerous times but this last order was less than pleasing. These arrangements could have been found at the nearest grocery store without the price tag.
Responded To By:

Nov 4, 2014
Hello Felicia,

Thank you for contacting me. I will be in touch with you soon to discuss your order with you.

Best regards,

Becca
Ashland Addison Florist Co.
★★★★★
Reviewed By:
Cristina
Oct 25, 2014
Horrible bouquet for the occasion! Asked for bright and cheery! These look like funeral flowers! For a woman who just underwent a double breast mascotomy! How inappropriate!
Responded To By:

Oct 25, 2014
Thank you for your review Cristina! We are terribly sorry! We have not delivered this arrangement as of yet so please know that we are designing a new bouquet and will email you a new picture. We will also follow up with a phone call.
Best,

Zoe
★★★★★
Reviewed By:
Ruth
Sep 27, 2014
The gerbera daisies are not in the same color family. Disappointing.
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