Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
Like us on Facebook.
Total reviews: 34546 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,087
|
89.99% |
| 4 Star ★★★★☆ |
1,586
|
4.59% |
| 3 Star ★★★☆☆ |
806
|
2.33% |
| 2 Star ★★☆☆☆ |
501
|
1.45% |
| 1 Star ★☆☆☆☆ |
566
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Heidi
Heidi
Apr 21, 2021
Flowers have not arrived.
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 21, 2021
Hi Heidi - we are so happy we got to talk to you this morning and so happy to hear the flowers arrived on time.
We look forward to helping you again in the future.
We look forward to helping you again in the future.
Reviewed By:
Michele
Michele
Apr 18, 2021
This is not the flower bouquet that I ordered. They are beautiful. But not what I wanted or ordered.
Reviewed By:
Bruce Clark
Bruce Clark
Apr 13, 2021
Very disappointed. The flowers, that I ordered, lacked the number, type and vibrancy of the arrangements you pictured in your advertisement, for 2 of my my 3 purchases.
Reviewed By:
Elyse
Elyse
Apr 9, 2021
Skimpy and ever so blah. The is the only one star review I've ever given to you. All 50+ other orders were given FIVE-STARS. Thank you ever so much for the magnifcently gorgeous flower arrangement you sent out in place. Just a delight and a feast for the
Reviewed By:
Mary Dillon
Mary Dillon
Apr 5, 2021
First time ever being very disappointed with my flower order. It was such a special occasion( 40 th Anniversary) for my sister. I usually can count on “Outstanding “ from Addison Ashland but not this time!
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 5, 2021
Thank you for your feedback Mary and we are really sorry to see that we disappointed you. We are glad we were able to talk this over on the phone and are grateful for the opportunity to make this right.
Best, Zoe
Best, Zoe
Reviewed By:
Carol Schultz
Carol Schultz
Apr 5, 2021
I specifically ordered a round vase. This is not what I ordered. I am disappointed with Ashland Addison. I will think twice before I order from you again.
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 5, 2021
We are so very sorry that this very important request was missed Carol. Thank you for taking the time to talk to us this morning and for allowing us the opportunity to correct our error.
Reviewed By:
Jerry
Jerry
Mar 30, 2021
Delivered flowers look way different from your website photo. I hope they open up eventually, but first impressions by the intended recipient will be underwhelming.
Reviewed By:
Newsweb
Newsweb
Mar 23, 2021
beautiful flowers but horrible planter and bow. we have been very disappointed in your presentation for awhile now
Reviewed By:
Dolores Elliott
Dolores Elliott
Mar 15, 2021
This arrangement is NOT what I ordered
Reviewed By:
Chris
Chris
Mar 13, 2021
For $100 this is really a boring arrangement. The lilies smell way too much for most people and had I realized that's what you would do I would NEVER have wanted it. This is unimaginative and really disappointing.
Reviewed By:
vilma
vilma
Mar 11, 2021
We don't like it. too death need more color.
Reviewed By:
RobertWC
RobertWC
Mar 10, 2021
Not what I ordered...supported to be loose flowers...6 bunches, with 12 stems in each bunch. Looks like yellow tulips though, which is what I ordered. Also ordered from LaSalle Flowers...who is this florist?
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 11, 2021
Hello Robert - we are happy we were able to connect with you. LaSalle flowers is our sister company and we are so happy you were pleased with the tulips we delivered.
Thank you for your business!
Thank you for your business!
Reviewed By:
Mary McGrath
Mary McGrath
Mar 3, 2021
These are the most tired looking flowers I've ever seen. This is not the cheery bouquet shown on your website. If the flower shipment was damaged by frost, you should have used other better flowers or suggested a plant, or some other solution. Please make
Reviewed By:
Christina
Christina
Feb 13, 2021
I placed two orders for the strawberries to be delivered in a decorative box. This look like one order of strawberries and cakes in plastic containers. Sure would like to know what what actually delivered.
Reviewed By:
ellie - Gerry Gedroic
ellie - Gerry Gedroic
Feb 12, 2021
I will have to wait to see in person before I judge. I'm not seeing the succulents and I thought the arrangement was going to be white, with hints of pale green. Let me see it when I get home before I rate it. The photo - one star
Reviewed By:
Larry Holland
Larry Holland
Feb 1, 2021
I am sorry to have to tell you how very disappointed I am with the photo of the flowers you are sending to Stephanie Snarskis on the occasion of her retirement.Honestly,compare the photo you sent me with the picture on your website and tell me you would a
Responded To By:
Feb 1, 2021
Thank you for taking our call Larry! We are really sorry about this and, as discussed, will design a new arrangement.
We appreciate your business!
We appreciate your business!
Reviewed By:
Samantha Gordon
Samantha Gordon
Jan 16, 2021
I don't like it , it looks like a rush job
Reviewed By:
Lisa
Lisa
Jan 9, 2021
It does't look anything like the one in the picture. Do NOT deliver this. Its not cheery at all.
Reviewed By:
Eric
Eric
Dec 31, 2020
Bye
Reviewed By:
Absolutely nothing like the picture
Absolutely nothing like the picture
Dec 31, 2020
I never understood why companies choose to do this. You show us a picture because you believe you can replicate it so why am u left with a flower arrangement that is miss arranged. I mean isn't that in the name arrangement. I'm sorry for my harsh comment
Reviewed By:
Kate caldwell
Kate caldwell
Dec 30, 2020
These are aweful...
Reviewed By:
Irene Quirmbach
Irene Quirmbach
Dec 23, 2020
Not at alll what I consider a Xmas arrangement. Where are the flowers? I'm not a happy customer ...
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 23, 2020
Thank you for your feedback Irene! It was so good talking to you over the phone and we are so happy you allowed us to re-design this arrangement.
Merry Christmas!
Merry Christmas!
Reviewed By:
Brittany McGhee
Brittany McGhee
Dec 17, 2020
This is very small. Additionally, it is described as a rose garden heart. There are barely any roses on this. I am highly disappointed. An absolute waste of $200.
Reviewed By:
Merima Karastanovic
Merima Karastanovic
Dec 5, 2020
I am very disappointed with this arrangement. It really looks sloppy compared to the one presented on your website. I would like to speak to a representative regarding this order. This is embarrassing.
Reviewed By:
BARBARA Flatley
BARBARA Flatley
Dec 3, 2020
I was charged $85 for something that probably should've cost about $25. I was disappointed in every way with the presentation. I wanted a baby themed container and got a basket with a purple ribbon and some dreary looking flowers/plants. Never again!
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 3, 2020
Hi Barbara and thank you for your feedback! The package is still in our shop and there is time to correct it. We will make sure we email you a new photo.
Thank you again for letting us know! Our apologies!
Thank you again for letting us know! Our apologies!
