Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33786 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,380
|
89.92% |
| 4 Star ★★★★☆ |
1,571
|
4.65% |
| 3 Star ★★★☆☆ |
791
|
2.34% |
| 2 Star ★★☆☆☆ |
492
|
1.46% |
| 1 Star ★☆☆☆☆ |
552
|
1.63% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
ellie - Gerry Gedroic
ellie - Gerry Gedroic
Feb 12, 2021
I will have to wait to see in person before I judge. I'm not seeing the succulents and I thought the arrangement was going to be white, with hints of pale green. Let me see it when I get home before I rate it. The photo - one star
Reviewed By:
Larry Holland
Larry Holland
Feb 1, 2021
I am sorry to have to tell you how very disappointed I am with the photo of the flowers you are sending to Stephanie Snarskis on the occasion of her retirement.Honestly,compare the photo you sent me with the picture on your website and tell me you would a
Responded To By:
Feb 1, 2021
Thank you for taking our call Larry! We are really sorry about this and, as discussed, will design a new arrangement.
We appreciate your business!
We appreciate your business!
Reviewed By:
Samantha Gordon
Samantha Gordon
Jan 16, 2021
I don't like it , it looks like a rush job
Reviewed By:
Lisa
Lisa
Jan 9, 2021
It does't look anything like the one in the picture. Do NOT deliver this. Its not cheery at all.
Reviewed By:
Eric
Eric
Dec 31, 2020
Bye
Reviewed By:
Absolutely nothing like the picture
Absolutely nothing like the picture
Dec 31, 2020
I never understood why companies choose to do this. You show us a picture because you believe you can replicate it so why am u left with a flower arrangement that is miss arranged. I mean isn't that in the name arrangement. I'm sorry for my harsh comment
Reviewed By:
Kate caldwell
Kate caldwell
Dec 30, 2020
These are aweful...
Reviewed By:
Irene Quirmbach
Irene Quirmbach
Dec 23, 2020
Not at alll what I consider a Xmas arrangement. Where are the flowers? I'm not a happy customer ...
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 23, 2020
Thank you for your feedback Irene! It was so good talking to you over the phone and we are so happy you allowed us to re-design this arrangement.
Merry Christmas!
Merry Christmas!
Reviewed By:
Brittany McGhee
Brittany McGhee
Dec 17, 2020
This is very small. Additionally, it is described as a rose garden heart. There are barely any roses on this. I am highly disappointed. An absolute waste of $200.
Reviewed By:
Merima Karastanovic
Merima Karastanovic
Dec 5, 2020
I am very disappointed with this arrangement. It really looks sloppy compared to the one presented on your website. I would like to speak to a representative regarding this order. This is embarrassing.
Reviewed By:
BARBARA Flatley
BARBARA Flatley
Dec 3, 2020
I was charged $85 for something that probably should've cost about $25. I was disappointed in every way with the presentation. I wanted a baby themed container and got a basket with a purple ribbon and some dreary looking flowers/plants. Never again!
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 3, 2020
Hi Barbara and thank you for your feedback! The package is still in our shop and there is time to correct it. We will make sure we email you a new photo.
Thank you again for letting us know! Our apologies!
Thank you again for letting us know! Our apologies!
Reviewed By:
David
David
Dec 2, 2020
Disappointed. The purple flowers were not fresh when delivered.
Reviewed By:
susan walsh
susan walsh
Nov 28, 2020
They were a lovely design but looked failing when they arrived. By the end of the day on Thursday 11/26 several flowers and some of the greens had fallen out of the arrangement, and others were drooping a lot. We had to throw it away. This is my first
Reviewed By:
Marva Anderson
Marva Anderson
Nov 28, 2020
I have been a customer of Ashland for many years. I am very disappointed that this delivery was not handled properly. To my knowledge, the delivery has yet to be made. Nor have I or the expected recipient received an explanatory call. I am very disappo
Reviewed By:
Amanda Bury
Amanda Bury
Nov 23, 2020
The fact I have zero pin for the men's order was insane and what I had ordered wasn't right the first time - customer service wasn't great - won't be using again.
Reviewed By:
Amanda Bury
Amanda Bury
Nov 20, 2020
No really what I had in mind or the photos I shared. Looks cheap both the bouquet and men's flower. Amanda
Reviewed By:
Nancy Sweeney
Nancy Sweeney
Nov 1, 2020
Sorry about the mixup with the order. Everyone here at the Breakers Senior Building loved the beautiful arrangement that you sent when the original couldn't be delivered. It's still looking great days later. Thanks!
Reviewed By:
Rita Edidin
Rita Edidin
Oct 27, 2020
Are there a full dozen in this order?
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 27, 2020
Hi Rita - yes, there are 12 roses in this design. Glad we got to talk to you over he phone as well.
Thank you!
Thank you!
Reviewed By:
Kathy
Kathy
Oct 9, 2020
I spent $75 for a larger bouquet mostly greens and whites with a little bit of blue. It was nothing like I expected. Even the picture they sent me of it I was disappointed with But was already at the hospital so didn't see until I was home. The picture
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 9, 2020
Hi Kathy - we are very sorry to hear this but we are so happy we got to talk to you over the phone. We are grateful for the opportunity to make this right for you and as promised will deliver another arrangement to your recipient.
Reviewed By:
Stefans
Stefans
Sep 25, 2020
Those are NOT the flowers we discussed. Should be pink white and yellow. This is awful looking. They don't even match
Reviewed By:
Rita Edidin
Rita Edidin
Sep 21, 2020
Not impressed! Look at the colorful picture on your web page of my original selection....
Reviewed By:
Rita Edidin
Rita Edidin
Aug 25, 2020
Nor impressed with the “dull” colors.... Have ordered this before earlier this month and a bit brighter! Dull lavender Gerber daisies....
Reviewed By:
Valerie Poptic
Valerie Poptic
Aug 24, 2020
Hello. I am a bit disappointed. There are not nearly the amount of stems and fullness as there is on your website. I see very little roses and very few mini carnations. I would appreciate if you could send something that looks like the photo on your websi
Reviewed By:
Barb and Greg Popp
Barb and Greg Popp
Aug 22, 2020
I called your office to inform you about the poor quality of the funeral flower arrangement that was delivered. By far this was the worst arrangement we have ever received from you—and we spent nearly $300 on it. Prior arrangements from you had outstandin
Reviewed By:
ConnievDitzel
ConnievDitzel
Jul 24, 2020
?Dissappointed! ?Specifically, Asked for More White Roses!! ?$ 100.00 .. Not Happy!!
