Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 34553 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,093
|
89.99% |
| 4 Star ★★★★☆ |
1,586
|
4.59% |
| 3 Star ★★★☆☆ |
806
|
2.33% |
| 2 Star ★★☆☆☆ |
501
|
1.45% |
| 1 Star ★☆☆☆☆ |
567
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
BARBARA Flatley
BARBARA Flatley
Dec 3, 2020
I was charged $85 for something that probably should've cost about $25. I was disappointed in every way with the presentation. I wanted a baby themed container and got a basket with a purple ribbon and some dreary looking flowers/plants. Never again!
Responded To By:
Zoe / Manager
Zoe / Manager
Dec 3, 2020
Hi Barbara and thank you for your feedback! The package is still in our shop and there is time to correct it. We will make sure we email you a new photo.
Thank you again for letting us know! Our apologies!
Thank you again for letting us know! Our apologies!
Reviewed By:
David
David
Dec 2, 2020
Disappointed. The purple flowers were not fresh when delivered.
Reviewed By:
susan walsh
susan walsh
Nov 28, 2020
They were a lovely design but looked failing when they arrived. By the end of the day on Thursday 11/26 several flowers and some of the greens had fallen out of the arrangement, and others were drooping a lot. We had to throw it away. This is my first
Reviewed By:
Marva Anderson
Marva Anderson
Nov 28, 2020
I have been a customer of Ashland for many years. I am very disappointed that this delivery was not handled properly. To my knowledge, the delivery has yet to be made. Nor have I or the expected recipient received an explanatory call. I am very disappo
Reviewed By:
Amanda Bury
Amanda Bury
Nov 23, 2020
The fact I have zero pin for the men's order was insane and what I had ordered wasn't right the first time - customer service wasn't great - won't be using again.
Reviewed By:
Amanda Bury
Amanda Bury
Nov 20, 2020
No really what I had in mind or the photos I shared. Looks cheap both the bouquet and men's flower. Amanda
Reviewed By:
Nancy Sweeney
Nancy Sweeney
Nov 1, 2020
Sorry about the mixup with the order. Everyone here at the Breakers Senior Building loved the beautiful arrangement that you sent when the original couldn't be delivered. It's still looking great days later. Thanks!
Reviewed By:
Rita Edidin
Rita Edidin
Oct 27, 2020
Are there a full dozen in this order?
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 27, 2020
Hi Rita - yes, there are 12 roses in this design. Glad we got to talk to you over he phone as well.
Thank you!
Thank you!
Reviewed By:
Kathy
Kathy
Oct 9, 2020
I spent $75 for a larger bouquet mostly greens and whites with a little bit of blue. It was nothing like I expected. Even the picture they sent me of it I was disappointed with But was already at the hospital so didn't see until I was home. The picture
Responded To By:
Zoe / Manager
Zoe / Manager
Oct 9, 2020
Hi Kathy - we are very sorry to hear this but we are so happy we got to talk to you over the phone. We are grateful for the opportunity to make this right for you and as promised will deliver another arrangement to your recipient.
Reviewed By:
Stefans
Stefans
Sep 25, 2020
Those are NOT the flowers we discussed. Should be pink white and yellow. This is awful looking. They don't even match
Reviewed By:
Rita Edidin
Rita Edidin
Sep 21, 2020
Not impressed! Look at the colorful picture on your web page of my original selection....
Reviewed By:
Rita Edidin
Rita Edidin
Aug 25, 2020
Nor impressed with the “dull” colors.... Have ordered this before earlier this month and a bit brighter! Dull lavender Gerber daisies....
Reviewed By:
Valerie Poptic
Valerie Poptic
Aug 24, 2020
Hello. I am a bit disappointed. There are not nearly the amount of stems and fullness as there is on your website. I see very little roses and very few mini carnations. I would appreciate if you could send something that looks like the photo on your websi
Reviewed By:
Barb and Greg Popp
Barb and Greg Popp
Aug 22, 2020
I called your office to inform you about the poor quality of the funeral flower arrangement that was delivered. By far this was the worst arrangement we have ever received from you—and we spent nearly $300 on it. Prior arrangements from you had outstandin
Reviewed By:
ConnievDitzel
ConnievDitzel
Jul 24, 2020
?Dissappointed! ?Specifically, Asked for More White Roses!! ?$ 100.00 .. Not Happy!!
Reviewed By:
colleen
colleen
Jul 19, 2020
Very disappointing I ordered $35.00 of bright fresh cuts, not all what I expected The only thing bright about this may be the sunflowers bummer
Reviewed By:
Estefany
Estefany
Jul 16, 2020
Seems like there is more green foliage than flowers in the arrangement, compared to what is advertised on the website.
Reviewed By:
Alan harris
Alan harris
Jul 15, 2020
The photo had purple too in order to make bouquet more colorful.
Reviewed By:
Eva Simmons
Eva Simmons
Jul 15, 2020
It looks disgusting. It looks like a 25 dollar plant
Reviewed By:
jruby@carolerobertsoncenter.org
jruby@carolerobertsoncenter.org
Jul 2, 2020
Wow - This arrangement looks sad. Are the flowers fresh? Everything in that arrangement looks like it's wilting. Is it just the lighting that's bad? I order from you whenever my employer wants to send flowers to someone because of the high quality arran
Reviewed By:
Fay Barreca
Fay Barreca
Jun 27, 2020
Oh dear, I don't like the color,-(I asked for white); the container; the bamboo stalks ( I requested wood twigs) or the bow....I'm embarrassed.
Reviewed By:
Tillman
Tillman
Jun 9, 2020
Not happy with these flower. From this picture the flower doesn't look fresh. I will check with my daughter after she receives them.
Responded To By:
Zoe / Argyres
Zoe / Argyres
Jun 9, 2020
We are so glad your daughter likes the tulips! Thank you so much!
Reviewed By:
Diane Poniatowski
Diane Poniatowski
Apr 1, 2020
This is nothing like the Good luck charm bouquet that I ordered. Tiffany thanked me for it and said it was cute but she had no idea what I really ordered. I'm very disappointed. Diane Poniatowski
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 1, 2020
We are truly sorry for this error Diane! We understand your disappointment. One of our associates will be contacting you today.
Thank you!
Thank you!
Reviewed By:
Lubia
Lubia
Mar 18, 2020
I don't like how they look so poor never again
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 19, 2020
We are so glad we talked to you on the phone Lubia! Thank you for your business!
Reviewed By:
Kathy Jakopac
Kathy Jakopac
Mar 11, 2020
Not as pictured online Online photo has much more flowers than greenery
Responded To By:
Zoe / Manager
Zoe / Manager
Mar 12, 2020
We are so glad we were able to resolve this prior to it being delivered.
Thank you again Kathy!
Thank you again Kathy!
