Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 36555 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,939
|
90.11% |
| 4 Star ★★★★☆ |
1,653
|
4.52% |
| 3 Star ★★★☆☆ |
848
|
2.32% |
| 2 Star ★★☆☆☆ |
525
|
1.44% |
| 1 Star ★☆☆☆☆ |
590
|
1.61% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Janis PeltierP
Janis PeltierP
Sep 22, 2018
I asked for a European basket.Colorful.Plants that could last. What are the small red berry plants? Why all the green/mottled plants. It was suppose to be cheery.Colorful Kalankoes, etc? On order form "Many hearty bright blooms" Disappointed!!!! Disappoi
Responded To By:
Sep 22, 2018
Hi Janis thank you for your feedback - I'm so glad we were able to speak with you and get this updated for you. Thank you! Justin Sheffield
Reviewed By:
Melissa
Melissa
Sep 18, 2018
That's NOT what I ordered!!!!
Reviewed By:
Linden House Chicago
Linden House Chicago
Sep 17, 2018
It was beautiful arrangement BUT the one We ordered in the website is most roses ??? SKU:FFW22
Reviewed By:
Mary
Mary
Sep 17, 2018
Always extremely satisfied with design, as well as service.
Reviewed By:
Zimelis
Zimelis
Sep 16, 2018
Been a loyal customer for 37 years and always have been wowed by the arrangements. This time I was underwealmed and felt shortchanged- quality is beautiful as always; it was just a non-dramatic and skimpy presentation.
Reviewed By:
Judy Owens
Judy Owens
Sep 15, 2018
The flowers were lovely and the recipient found them very lovely as I did.
Reviewed By:
Tim Murphy
Tim Murphy
Sep 11, 2018
Sorry, a little disappointed; the one rose facing out is so opened that it will probably be dead by tomorrow. Also, the green flower stem to the right looks like it was just stuck in there so that the arrangement would meet with width requirement.
Reviewed By:
Bob hohenadel
Bob hohenadel
Sep 10, 2018
That's fine but once again they asked if I prefer a vase and I said yes a vase. That's not a vase. Just send them
Reviewed By:
Ronna Helfand
Ronna Helfand
Aug 30, 2018
Requested unique contemporary flowers. These are not! Specifically said NO DASIES. Very dull and boring. Definitely not a $100.00 arrangement. VERY UNHAPPY!!!!!
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 30, 2018
We are so sorry Ronna - we have redesigned your arrangement and emailed you a picture of the new design. We do hope you like it.
Best,
Zoe
Best,
Zoe
Reviewed By:
Rita Edidin
Rita Edidin
Aug 29, 2018
Disappointed, not enough open flowers...
Reviewed By:
Melonie Ashworth
Melonie Ashworth
Aug 29, 2018
Not happy at all, The original pic has accents of blue within the arrangement and is also stated in the description to be "accented with vibrant delphinium and fresh green daisy poms."
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 29, 2018
Hi Melonie - thank you for your review! We are so sorry and wanted to let you know that we are re-designing your arrangement and will be sending you a new picture. Many thanks!
Zoe
Zoe
Reviewed By:
KEITH WINSTON
KEITH WINSTON
Aug 24, 2018
NOT YOUR BEST
Reviewed By:
Don
Don
Aug 14, 2018
While it looks pretty, looks a little skimpy for the price. I would have thought there would be some more cut flowers.
Reviewed By:
Catherine Wojtanowski
Catherine Wojtanowski
Aug 6, 2018
The arrangement was beautiful for the mass on Saturday. But as of yesterday a lot of the flowers were dying.
Reviewed By:
Suz
Suz
Aug 3, 2018
Service is excellent - I loved the friendly person I talked to on the phone and the flowers were delivered promptly to Rush Medical Center. However, the picture of the flowers delivered had only about a third as many flowers as the photo on the Ashland we
Reviewed By:
Susan
Susan
Jul 15, 2018
I thought the arrangement was smaller than I imagined -nice but very small.
Reviewed By:
Naomi
Naomi
Jun 28, 2018
Had asked for mainly purple stems with 4 yellow. Not what they sent.
Reviewed By:
Karen
Karen
Jun 21, 2018
Not even a bow? this looks sloppy. Not to your usual high standards. disappointed
Responded To By:
Zoe / Manager
Zoe / Manager
Jun 21, 2018
Hi Karen - thank you for your feedback! This arrangement has not been delivered as per our phone conversation and we are more than happy to re-design it to your liking. Our ultimate goal is for you ... More
Hi Karen - thank you for your feedback! This arrangement has not been delivered as per our phone conversation and we are more than happy to re-design it to your liking. Our ultimate goal is for you and your recipient to be happy with our product so we look forward to discussing this with you and coming up with a resolution.
Best,
Zoe
Less
Best,
Zoe
Less
Reviewed By:
Sunny
Sunny
Jun 19, 2018
Stems were cut to short to fit into my vases as requested.
Reviewed By:
Craig Kimberly
Craig Kimberly
May 31, 2018
You changed me $80 for that little plant???? I'm very disappointed. I sent it in advance for a birthday party tomorrow night. It will be embarrassing to explain that I sent such a frail weak looking branch with a tiny flower on the end of it. Ive us
Responded To By:
Zoe / Manager
Zoe / Manager
May 31, 2018
Thank you for your feedback Craig! We are very sorry to hear you are disappointed with the size of the plant. We understand it may not look like it in the picture but it is about 2 feet tall with many blooms. We are giving you a call however so we can discuss a resolution.
Many thanks!
Many thanks!
Reviewed By:
Shannon Grealy
Shannon Grealy
May 21, 2018
Too many leaves and not enough flower.
Reviewed By:
jane
jane
May 7, 2018
I've been less than impressed by many of my recent orders from Ashland Addison - Because we leave the wreaths on Mary for the year, the roses always worked well - I'm not sure why these flowers were chosen. -jane
Reviewed By:
Barbara
Barbara
May 2, 2018
The orchid was not staked properly and was falling over and it just didn't seem to fit with the arrangement. I expected a larger container for the amount of money spent.
Reviewed By:
Customer
Customer
Apr 28, 2018
Much less than I expected from the pictures online.
Reviewed By:
Jean Van Ness
Jean Van Ness
Apr 25, 2018
Looks a little scruffy with bent petals and sunflowers of different sizes. Also, lack of symmetry in arrangement — judging from photo at least. Disappointing.
