Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33984 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,565
|
89.94% |
| 4 Star ★★★★☆ |
1,574
|
4.63% |
| 3 Star ★★★☆☆ |
794
|
2.34% |
| 2 Star ★★☆☆☆ |
494
|
1.45% |
| 1 Star ★☆☆☆☆ |
557
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Dee
Dee
Mar 20, 2018
Your company came highly recommended to me for excellent work. I was not going to write a review, because I know arrangements are not going to look exactly like the website pictures. However, the more I look at the picture, I realize this is not accepta
Reviewed By:
lauretta
lauretta
Mar 18, 2018
Unlike other arrangements I have ordered from Ashland Addison, I was quite disappointed in this order. The front facing part of this arrangement was pretty, but the back half of the arrangement was sadly lacking. The arrangement was used as a centerpiec
Reviewed By:
KG
KG
Mar 17, 2018
You forgot to enclose gift tag. Recipient did not know who came from.
Reviewed By:
Lauren roos
Lauren roos
Feb 25, 2018
For 90 dollars i am extremely dissapointed. Just wow.
Reviewed By:
pwier
pwier
Feb 7, 2018
from the photo I will not be happy. Flowers look very thin and just placed in wholes to fill the voids... I will be seeing it later and if it looks better in person I will re rate this arrangement.. But from the picture Not happy
Reviewed By:
Jeff Filippelli
Jeff Filippelli
Jan 29, 2018
If I asked for snapdragons, this might work. Arrangements are usually much better. My sister sent a simple tulip arrangement also from A/A and a a much lower price point. I liked hers a lot more.
Reviewed By:
Diann
Diann
Jan 25, 2018
Gosh. The look is not what I expected. So monochromatic you cannot really appreciate the arrangement, plus really dark for a birthday. Maybe I did not look closely enough. Sorry.
Reviewed By:
Francis Blume
Francis Blume
Jan 19, 2018
After repeated attempts to change the name on the account to be BLUME instead of BLOOM, your company insists on spelling it incorrectly( see this current email ) Also the flowers that were sent to the funeral home included hydrangea which look wilted. W
Reviewed By:
Susan E. Thorngren
Susan E. Thorngren
Jan 17, 2018
Thank you for the picture. I wasn't expecting three large hydrangias to dominate the bouquet. It appears as if you wanted to "fill up" the vase vs. using several more proportionate white, pink and purple flowers. Was this honestly the only white flower
Reviewed By:
Monckton
Monckton
Dec 27, 2017
It doesn't look so Gourmet
Reviewed By:
Ellen Turner
Ellen Turner
Dec 23, 2017
I expected a few more red roses and red carnations
Responded To By:
Chris / Manager
Chris / Manager
Dec 23, 2017
We're happy we got to speak to you this morning Ellen! As mentioned, we are adding more flowers to your centerpieces.
Thank you for your feedback! Merry Christmas!
Zoe
Thank you for your feedback! Merry Christmas!
Zoe
Reviewed By:
Maureen O.
Maureen O.
Dec 16, 2017
I have always been 100% satisfied, but my Christmas order today does not match the photo on the website (Thomas Kinkade arrangement). The missing component is the dark colored leaf pieces added in the photo on the website but not seen in my arrangement.
Responded To By:
Chris / Manager
Chris / Manager
Dec 16, 2017
Dear Maureen, Thank you for your bringing this to our attention. The arrangement is still in our shop so we are re-designing it and will email you a new photo shortly. Please accept our apologies!
Best,
Zoe
Best,
Zoe
Reviewed By:
Christina Constantinou
Christina Constantinou
Dec 14, 2017
Not happy with the outcome. Not as I wanted and they didn't put the leaves in the vase as I described.
Reviewed By:
Arlene Glowe
Arlene Glowe
Dec 11, 2017
I'm sorry, but I am disappointed in the flowers. They do not have a "new baby look" about them. In my opinion, they look like I went into my yard and picked some flowers for a casual centerpiece. I think I would have been better off with a single rose in
Reviewed By:
Thomas tocalis
Thomas tocalis
Nov 26, 2017
The arrangement delivered was not even close to the one shown in your thanksgiving ads. I was very disappointed
Reviewed By:
Sara/Kelly
Sara/Kelly
Nov 8, 2017
Can you please add more flowers that are open and already bloomed ? its ok if it is a different type of flower added. I understand that it will increase the price. thank you for your help.
Reviewed By:
Milburn
Milburn
Nov 3, 2017
I thought the arrangements would be larger and the two balloons bigger
Responded To By:
Chris / Manager
Chris / Manager
Nov 3, 2017
Thank you for your feedback! We are very happy we were able to talk to you over the phone and discuss what concerned you. As mentioned, this picture was taken from far away so we could fit all 3 arr... More
Thank you for your feedback! We are very happy we were able to talk to you over the phone and discuss what concerned you. As mentioned, this picture was taken from far away so we could fit all 3 arrangements. The arrangements are much larger than they appear to be in this picture.
Thank you again for your order! We look forward to helping you again in the future.
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Thank you again for your order! We look forward to helping you again in the future.
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Reviewed By:
Michael
Michael
Nov 2, 2017
Is the the “large” version I ordered? It looks small.
Responded To By:
Chris / Manager
Chris / Manager
Nov 2, 2017
Thank you for your feedback Michael! We are truly sorry this picture did not do this arrangement justice! The design was upgraded and is pretty large.
We will also call you and clarify the size over the phone.
Thank you again!
We will also call you and clarify the size over the phone.
Thank you again!
Reviewed By:
Natalia
Natalia
Oct 30, 2017
I unfortunately got charged for the wrong plant I ordered. The photos on the site from what I ordered looked much different than what was received. This was a condolences gift to a friends father to passed away. A little disappointed :(
Reviewed By:
JJP
JJP
Oct 12, 2017
Perfect!!!
Reviewed By:
Michele smith
Michele smith
Oct 10, 2017
This is not what was sent to my friend. The yellow flowers were on the outside nothing was in the top of the vase. I did not see any of the stones in there. She sent me a picture of it. It was beautiful but not inside the vase or the stones on the bottom.
Reviewed By:
Theresa Rooney on behalf of Fr. Jack
Theresa Rooney on behalf of Fr. Jack
Oct 3, 2017
Unfortunately we were not overly pleased with this arrangement. We requested a Fall bouquet with fall flowers and fall colors and unfortunately we don't feel that is what we got. It was very bright. Thank you for asking.
Reviewed By:
John Underwood
John Underwood
Sep 22, 2017
They look weedy/unkempt - the picture on website showed other flowers mixed in.
Reviewed By:
Wendy Thirtle
Wendy Thirtle
Sep 21, 2017
First off, I am very disappointed you can't spell my last name correctly, nor did you correct it when I called to complain about the originally delivered flowers. It's STILL wrong. My last name is spelled "Thirtle". There is no "U" in Thirtle. Secondly,
Reviewed By:
Nancy Dingle
Nancy Dingle
Sep 1, 2017
I ordered the pink and purple weath for a women. The flowers were delivered a day late and the wrong color. I was very disappointed.
Responded To By:
Chris / Manager
Chris / Manager
Sep 1, 2017
Thank you for your review Nancy! We are sorry we couldn't reach you over the phone. We wanted to let you know that the wreath was delivered one hour before the service began as that is when the ... More
Thank you for your review Nancy! We are sorry we couldn't reach you over the phone. We wanted to let you know that the wreath was delivered one hour before the service began as that is when the church could accept it. However, we are terribly sorry for creating the wrong color scheme wreath. You did request the feminine wreath and that is our error. We look forward to talking to you and making this right.
Best,
Zoe
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Best,
Zoe
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