Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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      Total reviews: 34650 reviews | Star Rating: 4.8
              
      | 5 Star ★★★★★ | 
             31,181 
             | 
          89.99% | 
| 4 Star ★★★★☆ | 
             1,588 
             | 
          4.58% | 
| 3 Star ★★★☆☆ | 
             809 
             | 
          2.33% | 
| 2 Star ★★☆☆☆ | 
             502 
             | 
          1.45% | 
| 1 Star ★☆☆☆☆ | 
             570 
             | 
          1.65% | 
 Real Customers, Real Reviews
        All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
                    Reviewed By:
Andy Pavlatos
                
                                Andy Pavlatos
Jan 20, 2017
                
                                    Very disappointed.  This arrangement was small, ragged-looking and definitely not worth $150.  The wreath had bald spots and there needed to be more flowers for the price.   I have already talked to your staff about this.                
                                    
                        Responded To By:
Chris / Manager
                    
                    Chris / Manager
Jan 20, 2017
                    Thank you for your feedback Andy!  We truly appreciate it and are happy that we were able to find a resolution.  Please know that we appreciate your business and look forward to serving you in the future.
Best,
Zoe
                    Best,
Zoe
                    Reviewed By:
Mike Steffen
                
                                Mike Steffen
Jan 19, 2017
                
                                    The flowers were pretty but honestly, they did not have that WOW factor that I wanted and asked for, they were kind of small and thin, not big and full. I have ordered and been satisfied with Ashland Addison in the past, so I will try again. Maybe this wa                
                                
            
                    Reviewed By:
SV
                
                                SV
Dec 19, 2016
                
                                    Nice plant arrangement but I will be more specific with the type of fresh flowers added to planter next time.  When spending 100.00 dollars, I thought I'd get something nicer or more expensive than carnations.                
                                
            
                    Reviewed By:
Stephen Smith
                
                                Stephen Smith
Nov 24, 2016
                
                                    I have always been pleased with Ashland Addison arrangements in the past, but for $125, this particular arrangement was "thin." It was more vase, and less flowers.  I was disappointed when I saw it at the hostess's home.                
                                
            
                    Reviewed By:
Denise R. Conley
                
                                Denise R. Conley
Nov 16, 2016
                
                                    Not crazy about that. Could you put some of those purple like baby breathe in it too??                
                                
            
                    Reviewed By:
Denise Rich
                
                                Denise Rich
Nov 15, 2016
                
                                    Hi, I'm a little disappointed in the colors used. I was expecting the deep pinks, etc as in in your Birthday "uniquely chic" arrangement.                
                                
            
                    Reviewed By:
Gaitan
                
                                Gaitan
Oct 22, 2016
                
                                    Purple is not blue accents                
                                    
                        Responded To By:
                    
                    Oct 22, 2016
                    Hello Rosemary,
Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
                    Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
                    Reviewed By:
Jenell
                
                                Jenell
Oct 20, 2016
                
                                    I ordered the My First Teddy Bear in pink not an elephant. Please let me know why it was not sent.     Thank you,  Jenell                
                                    
                        Responded To By:
                    
                    Oct 20, 2016
                    Hello Jenell,
Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
                    Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
                    Reviewed By:
Daena
                
                                Daena
Oct 11, 2016
                
                                    Service was very good on the phone.     Although they said morning arrival and it came at 3.30 pm. Also the arrangement was really shockingly small for a total of $40+.                
                                
            
                    Reviewed By:
Jacqueline Delgado
                
                                Jacqueline Delgado
Oct 8, 2016
                
                                    When I saw the text picture I didn't like the flowers. But I thought maybe just a bad anglet. Then I saw them in person. I am so disappointed!!! The bouquet was small, not what I expected at all. Never again!!!                
                                
            
                    Reviewed By:
UP DIESEL
                
                                UP DIESEL
Oct 4, 2016
                
                                    WHILE THIS IS PRETTY, IT IS NOT AS FULL AS THE PICTURE ON THE WEB SITE.  SEEMS TO BE MISSING THE GREENERY TO MAKE IT APPEAR FULLER, WIDER AND TALLER.                
                                    
                        Responded To By:
Chris / Manager
                    
                    Chris / Manager
Oct 4, 2016
                    Thank you for your review Sue!  I'm glad we were able to talk to you and get this corrected before delivery!  We appreciate your business and feedback!
                    
                    Reviewed By:
Sara
                
                                Sara
Sep 16, 2016
                
                                    Oh, I'm a bit disappointed.  The original picture had more flowers in it.   It looks smaller than the original picture.  These are for my CEO, which I mentioned so I wanted them to be nice and big.    thank you                
                                
            
                    Reviewed By:
Lorrie Moody
                
                                Lorrie Moody
Sep 14, 2016
                
                                    It doesn't look full like the picture on the web page. Some of the leaves look limp!                
                                
            
                    Reviewed By:
Kurt
                
                                Kurt
Sep 4, 2016
                
                                    Flowers were stunning when arrived but turned in two days. Frustrating.                
                                
            
                    Reviewed By:
Rebecca
                
                                Rebecca
Aug 24, 2016
                
                                    I asked for pink flowers.  There aren't any pink flowers in this arrangement.  I'm not sure where yellow and purple equal pink.                
                                
            
                    Reviewed By:
Amanda
                
                                Amanda
Aug 12, 2016
                
                                    Disappointed. The arrangement chosen was much brighter with bright Yellow and Pinks, more summery. This looks like a Fall arrangement.                
                                
            
                    Reviewed By:
Debbie
                
                                Debbie
Aug 10, 2016
                
                                    Hopefully the actual arrangement looks better than the photo.  This photo looks nothing like the photo in the email I received this morning with the beautiful arrangement.  I'm keeping my fingers crossed.                
                                
            
                    Reviewed By:
Chris
                
                                Chris
Aug 4, 2016
                
                                    not impressed, could have easily built a similar basket for far cheaper.                
                                
            
                    Reviewed By:
Sharon
                
                                Sharon
Aug 2, 2016
                
                                    The streamers look messy. They should be coiled tighter.  They are actually a distraction from the flowers.  It could be the quality of the photo, but the flowers look a little droopy.  The arrangement online is much better.  If the arrangement were talle                
                                    
                        Responded To By:
Chris / Manager
                    
                    Chris / Manager
Aug 2, 2016
                    Hi Sharon - thank you for your feedback!  We will get this corrected right away and will send you a new picture.
Have a wonderful day!
Best,
Zoe
                    Have a wonderful day!
Best,
Zoe
























