Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33986 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,567
|
89.94% |
| 4 Star ★★★★☆ |
1,574
|
4.63% |
| 3 Star ★★★☆☆ |
794
|
2.34% |
| 2 Star ★★☆☆☆ |
494
|
1.45% |
| 1 Star ★☆☆☆☆ |
557
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Denise Rich
Denise Rich
Nov 15, 2016
Hi, I'm a little disappointed in the colors used. I was expecting the deep pinks, etc as in in your Birthday "uniquely chic" arrangement.
Reviewed By:
Janet
Janet
Nov 13, 2016
Parts of the arrangement wilted during the second day.
Reviewed By:
Gaitan
Gaitan
Oct 22, 2016
Purple is not blue accents
Responded To By:
Oct 22, 2016
Hello Rosemary,
Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
Thank you for your review! I have called and left you a message in regards to this order. Please call us back so that we may help find a resolution.
Best,
Georgia
Reviewed By:
Jenell
Jenell
Oct 20, 2016
I ordered the My First Teddy Bear in pink not an elephant. Please let me know why it was not sent. Thank you, Jenell
Responded To By:
Oct 20, 2016
Hello Jenell,
Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
Thank you for your feedback! I am glad that we were able to come to a resolution.
Best,
Georgia
Reviewed By:
Daena
Daena
Oct 11, 2016
Service was very good on the phone. Although they said morning arrival and it came at 3.30 pm. Also the arrangement was really shockingly small for a total of $40+.
Reviewed By:
Jacqueline Delgado
Jacqueline Delgado
Oct 8, 2016
When I saw the text picture I didn't like the flowers. But I thought maybe just a bad anglet. Then I saw them in person. I am so disappointed!!! The bouquet was small, not what I expected at all. Never again!!!
Reviewed By:
UP DIESEL
UP DIESEL
Oct 4, 2016
WHILE THIS IS PRETTY, IT IS NOT AS FULL AS THE PICTURE ON THE WEB SITE. SEEMS TO BE MISSING THE GREENERY TO MAKE IT APPEAR FULLER, WIDER AND TALLER.
Responded To By:
Chris / Manager
Chris / Manager
Oct 4, 2016
Thank you for your review Sue! I'm glad we were able to talk to you and get this corrected before delivery! We appreciate your business and feedback!
Reviewed By:
Sara
Sara
Sep 16, 2016
Oh, I'm a bit disappointed. The original picture had more flowers in it. It looks smaller than the original picture. These are for my CEO, which I mentioned so I wanted them to be nice and big. thank you
Reviewed By:
Lorrie Moody
Lorrie Moody
Sep 14, 2016
It doesn't look full like the picture on the web page. Some of the leaves look limp!
Reviewed By:
Kurt
Kurt
Sep 4, 2016
Flowers were stunning when arrived but turned in two days. Frustrating.
Reviewed By:
Rebecca
Rebecca
Aug 24, 2016
I asked for pink flowers. There aren't any pink flowers in this arrangement. I'm not sure where yellow and purple equal pink.
Reviewed By:
Amanda
Amanda
Aug 12, 2016
Disappointed. The arrangement chosen was much brighter with bright Yellow and Pinks, more summery. This looks like a Fall arrangement.
Reviewed By:
Debbie
Debbie
Aug 10, 2016
Hopefully the actual arrangement looks better than the photo. This photo looks nothing like the photo in the email I received this morning with the beautiful arrangement. I'm keeping my fingers crossed.
Reviewed By:
Chris
Chris
Aug 4, 2016
not impressed, could have easily built a similar basket for far cheaper.
Reviewed By:
Betty Krueger
Betty Krueger
Aug 3, 2016
Flowers beautiful
Reviewed By:
Sharon
Sharon
Aug 2, 2016
The streamers look messy. They should be coiled tighter. They are actually a distraction from the flowers. It could be the quality of the photo, but the flowers look a little droopy. The arrangement online is much better. If the arrangement were talle
Responded To By:
Chris / Manager
Chris / Manager
Aug 2, 2016
Hi Sharon - thank you for your feedback! We will get this corrected right away and will send you a new picture.
Have a wonderful day!
Best,
Zoe
Have a wonderful day!
Best,
Zoe
Reviewed By:
Victoria Guzaldo
Victoria Guzaldo
Jul 16, 2016
Hot very happy with this!!
Reviewed By:
Sonja Hartgrove
Sonja Hartgrove
Jul 12, 2016
The flowers look very old & dreary. Very disappointed for something that should be simple & uplifting.
Responded To By:
Chris / Manager
Chris / Manager
Jul 12, 2016
Hi Sonja - thank you for bringing this poor quality photo to our attention! We are very happy to hear you are pleased with the second picture sent.
Thank you for your order!
Zoe
Thank you for your order!
Zoe
Reviewed By:
CH
CH
Jul 12, 2016
Hopefully it looks better in person. Probably should not offer this "see what you send" service if the photography is horrible. Judging by the low quality image the flowers looks wilted and dying.
Responded To By:
Chris / Manager
Chris / Manager
Jul 12, 2016
Thank you for bringing the poor quality photo to our attention. We are going to retake this picture and send it to you again. Please accept our apologies!
Best,
Zoe
Best,
Zoe
Reviewed By:
UNION PACIFIC
UNION PACIFIC
Jul 8, 2016
WHY DO YOU BOTHER TO PUT PICTURES ON YOUR WEB SITE IF YOU CANNOT DUPLICATE WHAT YOU ARE SELLING? THIS IS A LITTLE BETTER, HOWEVER, STILL NOT CLOSE. I AM DISAPPOINTED
Responded To By:
Chris / Manager
Chris / Manager
Jul 8, 2016
Thank you for your feedback! We are glad we were able to speak with you over the phone and make this right.
Have a wonderful day!
Zoe
Have a wonderful day!
Zoe
Reviewed By:
Daniel Iannessa
Daniel Iannessa
Jul 6, 2016
Been using you guys for years (and at our wedding 7 years ago!), always impressed. However, These are pretty sub par and definitely a lot worse than your competitors offer, especially for the value. Danny Iannessa
Reviewed By:
Tywander
Tywander
Jul 3, 2016
Thank you but this looks like very little effort went into this so actually I'm unhappy but maybe the sick person that it is going to won't be it Lacks creativity even though it was two balloons and a stuffed animal.. sorry the person that took my order w
Reviewed By:
Hennedsy
Hennedsy
Jun 22, 2016
Red is pretty. Don't care for the yellow or combo or shape.sorry
Reviewed By:
Mary Ann Kono
Mary Ann Kono
Jun 22, 2016
It just seemed all scrunched up. I guess you did not hear that I wanted a little blue. I hope they look better live.
Reviewed By:
B mc cauley
B mc cauley
Jun 21, 2016
Picture looked bigger/ fuller online when ordering. It's beautiful but a lot of money for final product
