Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 36555 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,939
|
90.11% |
| 4 Star ★★★★☆ |
1,653
|
4.52% |
| 3 Star ★★★☆☆ |
848
|
2.32% |
| 2 Star ★★☆☆☆ |
525
|
1.44% |
| 1 Star ★☆☆☆☆ |
590
|
1.61% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
JJP
JJP
Oct 12, 2017
Perfect!!!
Reviewed By:
Michele smith
Michele smith
Oct 10, 2017
This is not what was sent to my friend. The yellow flowers were on the outside nothing was in the top of the vase. I did not see any of the stones in there. She sent me a picture of it. It was beautiful but not inside the vase or the stones on the bottom.
Reviewed By:
Theresa Rooney on behalf of Fr. Jack
Theresa Rooney on behalf of Fr. Jack
Oct 3, 2017
Unfortunately we were not overly pleased with this arrangement. We requested a Fall bouquet with fall flowers and fall colors and unfortunately we don't feel that is what we got. It was very bright. Thank you for asking.
Reviewed By:
John Underwood
John Underwood
Sep 22, 2017
They look weedy/unkempt - the picture on website showed other flowers mixed in.
Reviewed By:
Wendy Thirtle
Wendy Thirtle
Sep 21, 2017
First off, I am very disappointed you can't spell my last name correctly, nor did you correct it when I called to complain about the originally delivered flowers. It's STILL wrong. My last name is spelled "Thirtle". There is no "U" in Thirtle. Secondly,
Reviewed By:
Nancy Dingle
Nancy Dingle
Sep 1, 2017
I ordered the pink and purple weath for a women. The flowers were delivered a day late and the wrong color. I was very disappointed.
Responded To By:
Chris / Manager
Chris / Manager
Sep 1, 2017
Thank you for your review Nancy! We are sorry we couldn't reach you over the phone. We wanted to let you know that the wreath was delivered one hour before the service began as that is when the ... More
Thank you for your review Nancy! We are sorry we couldn't reach you over the phone. We wanted to let you know that the wreath was delivered one hour before the service began as that is when the church could accept it. However, we are terribly sorry for creating the wrong color scheme wreath. You did request the feminine wreath and that is our error. We look forward to talking to you and making this right.
Best,
Zoe
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Best,
Zoe
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Reviewed By:
Ashley
Ashley
Aug 11, 2017
Terrible...this is no where near close to the arrangement I ordered. And the resolution was to re-send the correct arrangement who does that??? Re-deliver Flowers? Then I asked for a partial refund which I though would be half NOT!! I was offered 15% then
Responded To By:
Chris / Manager
Chris / Manager
Aug 12, 2017
Good morning Ashley - we are so very sorry you were not pleased with the arrangement we delivered on your behalf. We do guarantee 100% satisfaction to our customer and are are truly sorry you had thi... More
Good morning Ashley - we are so very sorry you were not pleased with the arrangement we delivered on your behalf. We do guarantee 100% satisfaction to our customer and are are truly sorry you had this experience. Please know that the charges on your order have been cancelled. We hope you do trust in our services in the future.
Have a great weekend!
Best,
Zoe
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Have a great weekend!
Best,
Zoe
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Reviewed By:
Aida abella
Aida abella
Aug 11, 2017
Less flowers and roses than what I saw in your catalogue !!
Responded To By:
Chris / Manager
Chris / Manager
Aug 12, 2017
Thank you for your feedback Aida! We are truly sorry you were not please with this design. As mentioned on the phone, the lilies we sent were really fresh and have not yet bloomed. We apologize thi... More
Thank you for your feedback Aida! We are truly sorry you were not please with this design. As mentioned on the phone, the lilies we sent were really fresh and have not yet bloomed. We apologize this picture did not do this arrangement justice as it is hard to see all the flowers that are on all sides.
Please know we always appreciate your feedback and mostly appreciate your business.
Best,
Zoe
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Please know we always appreciate your feedback and mostly appreciate your business.
Best,
Zoe
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Reviewed By:
Mary
Mary
Aug 10, 2017
Saw them personally first hand and was not impressed
Reviewed By:
Benjamin Brittsan
Benjamin Brittsan
Aug 10, 2017
This was $200.00? Where are the high end flowers? Peonies, cabbage roses, ???... etc. That's what I asked for, not this. A big beautiful, classic classy bouquet. Im upset.
Responded To By:
Chris / Manager
Chris / Manager
Aug 10, 2017
Thank you so much for your feedback Benjamin! We are really sorry to hear you were not pleased with the design! This was designed all-around so unfortunately you cannot see all the flowers included.... More
Thank you so much for your feedback Benjamin! We are really sorry to hear you were not pleased with the design! This was designed all-around so unfortunately you cannot see all the flowers included. We are sorry this picture did not do this arrangement justice however we want you to be pleased with your purchase so we will re-design a new arrangement and send you another picture. We appreciate your business and look forward to receiving your feedback on the new arrangement!
Best,
Less
Best,
Less
Reviewed By:
Rita Edidin
Rita Edidin
Aug 10, 2017
Disappointed that the "Lady Bug" vase was not included! This is the reason I selected this arrangement....
Responded To By:
Aug 10, 2017
Hi Rita - we are truly sorry about this! We have contacted you and are sending you a gift card for a future purchase. Thank you for letting us know!
Best,
Zoe
Best,
Zoe
Reviewed By:
fixitkent
fixitkent
Jul 25, 2017
This is the first time I have been disappointed in an arraignment from Ashland Addison Florists. The "Pick Me Up" bouquet pictured on the website is a lovely, exquisitely composed arrangement with wonderful dimensions. The picture of the actual arrangemen
Responded To By:
Chris / Manager
Chris / Manager
Jul 25, 2017
Thank you for sending us your feedback so quickly Kenton! We have recreated the design and will be sending you a new picture shortly.
Please let us know if there is anything else we can do.
Best,
Zoe
Please let us know if there is anything else we can do.
Best,
Zoe
Reviewed By:
Carol
Carol
Jul 21, 2017
I don't think that bouquet of flowers look worth the cost. I'm a little disappointed.
Reviewed By:
Margo M.
Margo M.
Jul 12, 2017
Disappointing. For the amount charged this arrangement is pityingly small! I've done business with Ashland Addison since 1975; seems like the larger they grow the smaller the arrangements! I usually recommend them to friends & family as well, looks like
Reviewed By:
Jennifer evans
Jennifer evans
Jun 14, 2017
was expecting more blue since for baby boy
Reviewed By:
Eileen Baiocchi
Eileen Baiocchi
Jun 9, 2017
Not a fan ... my impression was that the that there were to be 8 of the same/very similar color peonies. This arrangements colors are too contrasting - ncluding white - and I only see 5, possibly 6 flowers. Not a very nice arrangement at all. Disappointed
Reviewed By:
Ida Riddle
Ida Riddle
Jun 9, 2017
Hello, I appreciate the flowers arriving on time. The floral arrangement was really beautiful. I was a little disappointed in the peace lily. 1. There was another peace lily delivered from the same florist that was beautiful with more than one peace
Reviewed By:
Kathleen
Kathleen
Jun 2, 2017
For $100.00 could have been better, you guys used to be so creative, what happened! There is better on the FTD website. Not happy and been a customer for a long time.......have to rethink about using you again
Reviewed By:
Ellen Pryga
Ellen Pryga
Jun 2, 2017
This is the first time in all the years I have been ordering from you that the flowers I received were very disappointing.
Reviewed By:
karl oman
karl oman
Jun 1, 2017
There were no white roses or purple roses in this mix unlike the advertised mix. I only counted 10 roses in the picture. I sure hope there were two more not showing in the photo. A bit disappointing.
Reviewed By:
Teresa herrera
Teresa herrera
May 20, 2017
Was upset did not receive what I had ordered from the website for a funeral, they should have given me a call at least to let me know they didn't have white roses or given me the option of choosing something else very disappointed.
Reviewed By:
Mary
Mary
May 18, 2017
Perhaps it did not photograph well - but it does not look as attractive as the arrangements I have ordered from Ashland Addison in the past. I am disappointed.
Reviewed By:
Katherine
Katherine
May 1, 2017
Picture I received from recipient do not look as nice as this picture.
Reviewed By:
Carol
Carol
Apr 29, 2017
Well the tulips look fresh but it doesn't exactly look like the picture I saw. It looks like someone just shoved those in a small vase! Sorry but I'm not happy. I sent these to brighten someone's day! I'm disappointed.
Reviewed By:
Denise stauder
Denise stauder
Apr 24, 2017
I asked for a pink plant...not white! It is listing and is not straight. What why would you send such a scrawny looking plant? I am not happy.
