Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33982 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
30,563
|
89.94% |
| 4 Star ★★★★☆ |
1,574
|
4.63% |
| 3 Star ★★★☆☆ |
794
|
2.34% |
| 2 Star ★★☆☆☆ |
494
|
1.45% |
| 1 Star ★☆☆☆☆ |
557
|
1.64% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
julie zerega
julie zerega
Nov 3, 2018
very small after I went over my size concerns
Reviewed By:
Stephanie Edwards
Stephanie Edwards
Oct 24, 2018
The flower arrangement for my Mom's service was just okay.. although not exactly full like the photo I was shown. And the long green weeping willow stems that are hanging, weren't as I was shown as well, while in your facility. But overall just ok.
Reviewed By:
Vera Friloux
Vera Friloux
Oct 22, 2018
The baskets usually look very nice. I requested to add a plant but this doesn't look very pleasing.
Reviewed By:
Eileen
Eileen
Oct 8, 2018
may be angle of photo, but looks a bit disproportionate - or unbalanced.Mom loved it though!
Reviewed By:
N. Boyd
N. Boyd
Oct 5, 2018
Morning: I am hoping the actually arrangement looks better than the screen shot. I am sure and hopefully it will be. However I will continue to do business. Regards Ms, Boyd
Reviewed By:
Larry K
Larry K
Sep 23, 2018
The recipient of the flowers and chocolates I sent left me a voice mail, saying "Thank you for the flowers and wonderful chocolates". I've known this woman for 30 years. I did't see the flowers, but I'm guessing from her response that she wasn't overly i
Reviewed By:
Melissa
Melissa
Sep 18, 2018
Pretty, but not as vibrant as what I had ordered. Could you please make the hydrangeas more of a purple?
Reviewed By:
Regina VolpuCalinda
Regina VolpuCalinda
Sep 12, 2018
Is that a green box the flowers are in?... I specifically appreciated the arrangement in the photos with the banana leaf? Around the exterior of the “pot”, as well as the exotic leaves... not the rose leaves.... not very happy... those details made me sel
Reviewed By:
W. Todhunter
W. Todhunter
Sep 12, 2018
OK. Little bit flattened by wrapping. But close enuf to pix to pass muster.
Reviewed By:
Barry Shapiro
Barry Shapiro
Sep 12, 2018
Not the usual Ashland Addison quality of work.
Reviewed By:
SHEILA B. FINE
SHEILA B. FINE
Sep 8, 2018
I will always use Ashland Addison but the arrangement had four of those small purple flowers broken and too many fillers. Also, I asked for mid-morning delivery and we were waiting to go out - the arrangement came at 2:30. I had to call CS twice and was p
Reviewed By:
Andrew Fleming
Andrew Fleming
Sep 6, 2018
Same comment as I just left on the other order. No Wow factor with this arrangement which is what I asked for
Reviewed By:
Andrew Fleming
Andrew Fleming
Sep 6, 2018
For a $190 I didn't really think that the arrangement had much of a Wow factor. It's nice but not overly impressive, which is what I wanted
Reviewed By:
Rizzi
Rizzi
Sep 5, 2018
The cross was bigger than the flowers! Skimpy on flower for $90!
Reviewed By:
Sharon
Sharon
Aug 25, 2018
The flowers did not arrive until 6:00pm on on 8-21-2018. The driver did try to call and text but got no answer. My daughter was not feeling good that day.She finally called back but when the flowers arrived they were wilted and the box was water soaked
Responded To By:
Zoe / Manager
Zoe / Manager
Aug 27, 2018
Sharon, we are so very sorry to hear this but are glad you provided the feedback and are very grateful for the opportunity to make it right.
We hope your daughter enjoys the new arrangement.
Best,
Zoe
We hope your daughter enjoys the new arrangement.
Best,
Zoe
Reviewed By:
Cynthia Naugles
Cynthia Naugles
Aug 20, 2018
My first purchase. Not impressive as website photo for the expense. Also preferred handle-type basket as pictured. In the furture, I'll go directly to a florist shop.
Reviewed By:
CEE
CEE
Aug 16, 2018
Not too happy with arrangement. I wanted summery looks dark-fallish. I have been ordering from Ashland for over 25 years first time I have to give a 3 star rating.
Reviewed By:
V.White
V.White
Aug 14, 2018
am disapointed this arrangement looks skimpy. I ordered two of them i really expected them to turn out much better
Reviewed By:
Julie
Julie
Aug 12, 2018
I'm disappointed by this arrangement. It doesn't look at all like the picture of the arrangement I thought I had ordered. While it's still pretty it isn't anywhere near as nice as the one advertised.
Reviewed By:
Denny
Denny
Aug 6, 2018
Thanks for your service. I'm not crazy about the purple and heavy hydrangea which seems more grandmotherly - like a brooch. I was hoping for something more youthful. But then that's my bad for not asking for a youthful more spring-like, cheery elegance
Reviewed By:
kenny
kenny
Aug 2, 2018
I was hoping for a more robust bunch of flowers
Responded To By:
Chris / Manager
Chris / Manager
Aug 2, 2018
Thank you so much for your feedback Kenny! Glad we got to talk on the phone. As mentioned, the arrangement is still in our shop so we are designing a new arrangement.
Best,
Zoe
Best,
Zoe
Reviewed By:
Eric
Eric
Jul 19, 2018
OK arrangement
Reviewed By:
Sarah Gutierrez
Sarah Gutierrez
Jul 12, 2018
Honestly the color is really bad. I own a small business and never complain but I mentioned that I liked tone on tone with a picture I showed them on your website and it looks nothing like it. I said like pinks and no rainbow.
Responded To By:
Zoe / Manager
Zoe / Manager
Jul 13, 2018
Thank you for your feedback Sarah! We are so sorry to hear you were disappointed with the design. We are contacting you to discuss this with you and look forward for the chance to make this right.
Best,
Zoe
Best,
Zoe
Reviewed By:
Ana
Ana
Jul 12, 2018
Very nice arrangement, but too small for the price. $100
Reviewed By:
James dobbs
James dobbs
Jul 5, 2018
I asked for purple. Flowers are fall colors. Would be beautiful in October. I sent u an e mail but no response
Responded To By:
Jul 5, 2018
Hello James,
Our sincere apologies again for the mistake on the arrangement and for not receiving a response on your email immediately. I am glad we were able to speak and come to resolution for you. We hope you enjoy your weekend!
Our sincere apologies again for the mistake on the arrangement and for not receiving a response on your email immediately. I am glad we were able to speak and come to resolution for you. We hope you enjoy your weekend!
