Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 35607 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
32,057
|
90.03% |
| 4 Star ★★★★☆ |
1,628
|
4.57% |
| 3 Star ★★★☆☆ |
827
|
2.32% |
| 2 Star ★★☆☆☆ |
514
|
1.44% |
| 1 Star ★☆☆☆☆ |
581
|
1.63% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Myrna Schiro
Myrna Schiro
Oct 20, 2019
The lilies were not open....it was a basket of carnations & green buds. I was disappointed for the first time after all these years ordering from you...
Reviewed By:
Jennifer Keating
Jennifer Keating
Oct 17, 2019
The flowers were beautiful, but delivery occurred very late in the business day, which was disappointing. I've already sent an email about this.
Reviewed By:
Melanie Payne
Melanie Payne
Oct 15, 2019
The arrangement looked a little dark to me, but the recipient said they were beautiful.
Reviewed By:
Kurt
Kurt
Oct 3, 2019
Are there 16 roses?
Reviewed By:
Rita Edidin
Rita Edidin
Sep 25, 2019
Would have preferred a couple of more lilies opened....
Reviewed By:
B&l
B&l
Sep 11, 2019
Too little for too much.
Reviewed By:
Terry Herman
Terry Herman
Sep 9, 2019
I realize you can't always match what is on your website but the photo on your website looks better than this one. I am disappointed.
Responded To By:
Zoe / Manager
Zoe / Manager
Sep 10, 2019
Thank you for your feedback Terry! We are glad we were able to talk to you and wanted to thank you for giving us the opportunity to make this right.
We look forward to helping you again in the future.
Best,
Zoe
We look forward to helping you again in the future.
Best,
Zoe
Reviewed By:
Alicia
Alicia
Aug 21, 2019
Not a fan of the light colors with 1 big bright Ferber. The example pic looked much better
Reviewed By:
Ginny Darakjian
Ginny Darakjian
Aug 14, 2019
Sunflowers are ugly
Reviewed By:
Virginia Carlson
Virginia Carlson
Aug 3, 2019
Container was too small for arrangement and made it unbalanced and 'tippy' Flowers were beautiful and enjoyed
Reviewed By:
Linda
Linda
Jul 26, 2019
I expected the arrangement not to be so dark for my daughter. Your ad showed brilliant reds, yellows and other bright colors. My daughter was sent blues, purples and greens...and the balloons were likewise. Not what I expected
Reviewed By:
Kele
Kele
Jul 25, 2019
Although lovely, it is smaller and less colorful than expected.
Reviewed By:
Nancy Thompson
Nancy Thompson
Jun 19, 2019
Not exactly what I was looking for. I also has a second flower arrangement I did not get a picture of.
Responded To By:
Zoe / Manager
Zoe / Manager
Jun 19, 2019
We are sorry to hear this Nancy! We will be contacting you to make sure we get this corrected.
Thank you so much!
Thank you so much!
Reviewed By:
Charlene Power
Charlene Power
May 30, 2019
Hope you added a colorful bow?
Reviewed By:
Jim Cowie
Jim Cowie
May 23, 2019
Although the flowers were late arriving they were beautiful Have used Ashland for 50 years first time delivery was late
Responded To By:
Zoe / Manager
Zoe / Manager
May 23, 2019
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will b... More
We will b... More
Good morning Jim - thank you so much for your order and your feedback! We are truly sorry that we were late in delivering your order. As you know this is not typical for our company.
We will be removing the delivery fee on your order so you will be seeing a credit of $14 plus tax posted on your credit card soon.
We hope you accept our sincerest apologies and do look forward to helping you in the future.
Best,
Zoe
Less
We will be removing the delivery fee on your order so you will be seeing a credit of $14 plus tax posted on your credit card soon.
We hope you accept our sincerest apologies and do look forward to helping you in the future.
Best,
Zoe
Less
Reviewed By:
Luna
Luna
May 20, 2019
The services are very good, but the flowers seems like stale.
Reviewed By:
Elizabeth Ragona
Elizabeth Ragona
May 11, 2019
I thought this would be a more generous size for the price.
Reviewed By:
Irene Q
Irene Q
May 11, 2019
I had requested flowers that were featured in your ad. The selection I had specified was listed as Adoring You. These are pretty but do not look anything like what I had requested, Also the pink ribbon does not match the flowers although it would have if
Reviewed By:
Melissa
Melissa
May 11, 2019
Ordered a dozen roses $120.00- these don't appear to be a dozen. I specifically asked for no baby breathes
Responded To By:
Zoe / Manager
Zoe / Manager
May 11, 2019
Thank you Melissa! We are so happy we were able to correct this arrangement before it was delivered.
Have a wonderful weekend!
Have a wonderful weekend!
Reviewed By:
Ries
Ries
Apr 30, 2019
My wife loved the flowers. More importantly, please pass along my apologies to the person taking my order that morning. We started off on the wrong foot. Thank you, Joe
Reviewed By:
Lisa
Lisa
Apr 24, 2019
Way too much green - I ordered them specifically for COLOR and they were a bit droopy as you can see in the picture. Disappointing.
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 24, 2019
Thank you for your feedback Lisa! We are truly sorry about this but are glad we connected with you and were able to resolve it.
Please know, we appreciate your business and look forward to helping you in the future.
Best,
Zoe
Please know, we appreciate your business and look forward to helping you in the future.
Best,
Zoe
Reviewed By:
Rhea Bufferd
Rhea Bufferd
Apr 21, 2019
Not what I ordered
Reviewed By:
Thelma Ablan
Thelma Ablan
Apr 11, 2019
The flowers were lovely but $14.00 for deliver is too much to pay when the receipent is 2 blocks away.
Reviewed By:
Marla on behalf of Kimberly Lightford
Marla on behalf of Kimberly Lightford
Apr 9, 2019
The arrangement was beautiful. However it arrived much later than the time discussed when the order was placed. The office did not receive any notice that the delivery would be late.
Responded To By:
Zoe / Manager
Zoe / Manager
Apr 9, 2019
Thank you for your review Marla! We are glad we talked to you on the phone and clarified the details on your delivery.
Please let us know if there is anything else we can do.
Best,
Zoe
Please let us know if there is anything else we can do.
Best,
Zoe
Reviewed By:
Linden House Chicago
Linden House Chicago
Mar 29, 2019
Very nice
