Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
Like us on Facebook.
Total reviews: 35248 reviews | Star Rating: 4.8
| 5 Star ★★★★★ |
31,733
|
90.03% |
| 4 Star ★★★★☆ |
1,610
|
4.57% |
| 3 Star ★★★☆☆ |
819
|
2.32% |
| 2 Star ★★☆☆☆ |
512
|
1.45% |
| 1 Star ★☆☆☆☆ |
574
|
1.63% |
Real Customers, Real Reviews
All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Holly Mefferd
Holly Mefferd
Feb 22, 2016
Ordering was easy. When patient could not be located at the hospital, I appreciated the phone call to attempt to make a prompt delivery. However, the basket that was sent and the picture that was emailed to me was CONSIDERABLY SMALLER than the one cho
Reviewed By:
Loren
Loren
Feb 16, 2016
The Balloons deflated in one day and it appears as the purple flowers are already dying. Not the quality I have come to appreciate from Ashland Addision.
Responded To By:
Chris / Manager
Chris / Manager
Feb 16, 2016
Dear Loren - thank you so much for your feedback! We have left you a message and would love the opportunity to make this right.
Best,
Zoe
Best,
Zoe
Reviewed By:
Patricia Blackburn
Patricia Blackburn
Feb 5, 2016
The roses and design are lovely, however I was disappointed at the lack of variety in color as shown on your web page. I would not have selected this arrangement had I known. To add to my dislike, one of the balloons was received deflated !!! Really???
Responded To By:
Chris / Manager
Chris / Manager
Feb 5, 2016
Thank you for letting us know Patricia! We are so very sorry this happened but are grateful for the opportunity to make it right! We will make sure that a lovely new arrangement and balloons are sent to your recipient tomorrow morning with our apologies.
Best,
Zoe
Best,
Zoe
Reviewed By:
Erin
Erin
Feb 4, 2016
The colors are as requested but the arrangement is smaller than expected.
Reviewed By:
Vanessa
Vanessa
Feb 1, 2016
A lot of green, missing couple of the white flowers, roses are tight and will take a while to bloom, it just looks droopy.
Reviewed By:
Elizabeth
Elizabeth
Jan 28, 2016
Done business w/Addison-Ashland for many years personally & thru Nal's auto (Al Shimizu). Was disappointed that I had to request discount and correction of delivery charge.
Responded To By:
Chris / Manager
Chris / Manager
Jan 28, 2016
Hi Elizabeth - thank you very much for your feedback! We just attempted to reach you by phone but had to leave a message. We hate disappointing any of our customers and would love to have the opport... More
Hi Elizabeth - thank you very much for your feedback! We just attempted to reach you by phone but had to leave a message. We hate disappointing any of our customers and would love to have the opportunity to discuss your order and make it right. We look forward to speaking with you.
Thank you!
Zoe
Less
Thank you!
Zoe
Less
Reviewed By:
Carol Bruch
Carol Bruch
Jan 22, 2016
I was told it would be an arrangement of bright spring flowers. That's not what I see, so I am disappointed. I'm also not a fan of mixing yellow and pink. So, although it's okay, I really expected something quite different.
Reviewed By:
sandra arellano
sandra arellano
Jan 21, 2016
nice
Reviewed By:
Jerry
Jerry
Jan 20, 2016
It is fine. I thought I asked for a gold star and I was hoping the heart was red, but the colors may be somewhat limited. It is fine. Thank you for your service.
Reviewed By:
Paul
Paul
Jan 19, 2016
thank you.
Reviewed By:
Steven Batho
Steven Batho
Jan 13, 2016
Not as happy as usual,some flowers were kinda dead and never opened. Not your usual excellent flowers.
Reviewed By:
Jerry Zack
Jerry Zack
Jan 7, 2016
I thought the arrangement was a little skimpy for the money we paid. The flowers arrived on time and were fresh. At least the arrangement had that going for it.
Reviewed By:
jessica
jessica
Jan 2, 2016
They were lovely and an excellent value for the money. It's always a pleasure dealing with their staff and the company, because they guarantee the customer's satisfaction. Once I used another floral company because they offered a "deal". It wound up not
Reviewed By:
Nancy
Nancy
Dec 30, 2015
Thanks for sending a picture ... Nice touch!!!
Reviewed By:
John
John
Dec 29, 2015
Looks very healthy... Nice presentation ....would order something different next time.
Reviewed By:
Mary Linsner
Mary Linsner
Dec 28, 2015
It wasn't as "long" an arrangement I had requested - and was lacking in something
Reviewed By:
Mike Crotty
Mike Crotty
Dec 23, 2015
The arrangement *as per the photo sent to me) is a bit underwhelming (aesthetically), but I would like to compliment Jenn, your employee who assisted with this order via phone. She was terrific!
Reviewed By:
Mooneen Dyer
Mooneen Dyer
Dec 22, 2015
no butterflies!
Reviewed By:
louise
louise
Dec 21, 2015
what are the whiteflowers ?
Reviewed By:
carol servi
carol servi
Dec 20, 2015
I wanted long lasting flowers-it seems to be all Lilly's. Also, it doesn't have much variety. Hopefully, it looks better in person.
Reviewed By:
Sharon
Sharon
Dec 14, 2015
This picture is of the back of the flowers, even the description mentions that the flowers are to be all facing front. Horrible delivery issue and no follow up.
Reviewed By:
Mark Stacy
Mark Stacy
Dec 12, 2015
Spent a little more and got a little less (flower-wise and aesthetic)this year than the past few.
Reviewed By:
Shirley S. Solomon
Shirley S. Solomon
Dec 9, 2015
Nice, but not enough Carnations. AND........ I specifically requested NO SATIN RIBBON. I repeated this several times.
Reviewed By:
Kristen Chisholm
Kristen Chisholm
Dec 1, 2015
I specifically asked for no bows and you put a bow on it.
Reviewed By:
Thomas C Homburger
Thomas C Homburger
Nov 28, 2015
Eleven of the roses were fine. The flower of the twelfth rose fell off the stem when my wife unwrapped the package.
