Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews
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Total reviews: 33355 reviews | Star Rating: 4.8
5 Star ★★★★★ |
29,983
|
89.89% |
4 Star ★★★★☆ |
1,558
|
4.67% |
3 Star ★★★☆☆ |
781
|
2.34% |
2 Star ★★☆☆☆ |
488
|
1.46% |
1 Star ★☆☆☆☆ |
545
|
1.63% |

All reviews are from verified Ashland Addison Florist Co. customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
No
No
Dec 14, 2023
The order looks fine. There were fewer roses than I was expecting, but it's also December.
Reviewed By:
Peggy Callahan
Peggy Callahan
Nov 17, 2023
HAD ASKED FOR PINK ROSES YET PLACED ORDER JUST THIS AM SO GUESS IT WASNT POSSIBLE! AM GLAD YOU WERE ABLE TO SEND THEM ON SUCH SHORT NOTICE.
Reviewed By:
Maria Rosa
Maria Rosa
Nov 13, 2023
I was a little disappointed in the representation. The arrangement did not look as beautiful as the one on the website. It appears to be lopsided but, perhaps it's because of the way the photo was taken. It might be best to provide a 360 degree view and, it would be helpful if a photo of the original selection was provided for comparison. That said, I do appreciate the timeliness of the delivery and notification. Although, I thought that I was ordering from the location at Ashland & Addison.
Reviewed By:
Sonia Montenegro
Sonia Montenegro
Oct 27, 2023
The picture online has much more roses and way less carnations.
Reviewed By:
Eileen Clark
Eileen Clark
Oct 17, 2023
The roses were beautiful but I wasn't as happy with the delivery. I asked if they could be delivered after 10 am in the hope that they would arrive before 12 noon. However my daughter didn't receive them until 4 pm. How can I avoid that late delivery I'm the future?
Reviewed By:
Anne Kirkwood
Anne Kirkwood
Oct 6, 2023
Thank you for the photo and for helping me with my selection. I am happy to know that it's been delivered. I took 1 star away because I thought the accent greens would have brighter like the picture on the webpage. That lack of contrast influenced my rating. This was my first time using the website and I found it cumbersome to compare my options side by side. Eventually I put them in my cart so I could see all of my options at once. I also wanted to enlarge the photo since I was viewing the options on my cell phone. I couldn't make the photo large enough to satisfy me. Next time I order I will make some requests that would make me happier with the final product. Also it would have helped if the order taker had realized that I was having some difficulty and offered a few suggestions that could have helped me with the issues I mentioned earlier. Still I will order again. Thank you for getting my order to the patient today.
Reviewed By:
Katie
Katie
Oct 2, 2023
I had noted in the special notes section of the order from to please use a clear vase only, thankfully due to the picture sent prior to delivery I was able to catch the mistake and have them change it.
Reviewed By:
Joan
Joan
Oct 2, 2023
In general, I love your arrangements. But, I did not love this one. It was less of an arrangement as it was flowers stuffed in a vase. Sure, you had most of the flowers expected - but it lacked the structure and organization of a professional design. For the price, plus delivery, I was disappointed.
Reviewed By:
Stacy Thompson
Stacy Thompson
Oct 1, 2023
The arrangement was not as fresh looking as the picture. The recipient was thankful but when I asked based on the pic she sent me was the arrangement a little less than stellar she was quiet which let me know it was as I perceived via the pic she sent. I get sometimes flowers aren't always the exact same, but for the price point I expected better.
Reviewed By:
Beverly Simmons
Beverly Simmons
Sep 25, 2023
Although it is nice, I would have like it to be a little bigger for a Funeral or Memorial Service.
Reviewed By:
Rita Ferretti
Rita Ferretti
Sep 25, 2023
I think it's a little generic looking. Not very interesting greenery or vase. Not my favorite order from you.
Reviewed By:
Barbara G Gold
Barbara G Gold
Sep 15, 2023
nice but please dont use sunflowers they look wilted in other arangments I send THYX Barbara
Reviewed By:
Amal Daoud
Amal Daoud
Sep 11, 2023
The Basket of fruit I ordered should have 17 pieces of fruit with the nut bag. The one received had only 8 pieces with the nut bag. Definitely not the value purchased. The cake did not look as nice as in the picture!! A little disappointed. This was a gift for my daughter's Birthday.
Reviewed By:
Brian
Brian
Sep 2, 2023
The florist redid the arrangement and it's better than the first one. It's still not as unusual as what is pictured and it doesn't have the unusual peach colored orchid in the front that the picture shows to the right side online. The online picture is also more symmetrical all around. Not wanting to call and be a pest of a customer again so I'll live with it.
Reviewed By:
Kurt Fries
Kurt Fries
Sep 1, 2023
I don't love this. feels a little bunched up droopy. Can they sit taller?
Reviewed By:
Tonya
Tonya
Sep 1, 2023
I'm usually totally in Love and in Awe of the arrangements I've ordered in the past from Ashland. The actual product in the picture sent looks kinda lackluster to the picture online. I'm just hoping my friend recovering from surgery who's a flower girl love the arrangement.
Reviewed By:
Jim Mancuso
Jim Mancuso
Aug 27, 2023
Nice of you to send the photo. Unfortunately, the arrangement was not what I expected and not as it appeared on the website. I was expecting a softer look with pink carnations.
Reviewed By:
Michael Hughes
Michael Hughes
Aug 1, 2023
Flowers were great, but I specifically asked that my wife be called in advance prior to delivery—and not to leave on the step. The person to whom I spoke said that they would never just leave it. That's exactly what happened. No call. They just left it on the front step in the heat.