Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

I couldn't have asked for a more beautiful floral arrangement. So artistic. It is absolutely stunning! This is why I will always order my flowers from you. The designer is extremely talented!

Germaine Brown can you fix spelling please I will let you know once I hear she has her flowers

Wow!!! The florist sent me a foto of my order!! That is amazing! And it's beautiful! Great touch to send the buyer a foto! I can't wait to see what my friend thinks! She will be receiving them at any moment!

Beautiful flowers for a dear friend.

Thank you for this beautiful arrangement! It means a lot to our family during this difficult time!

Beautiful, as always, from Ashland Addison florist

Beautiful arrangement!

Never disappointed with the quality. Thank you.

Lovely roses, delivered as requested

Thank you for your guidance ordering such a lovely arrangement! It's Beautiful!!

BEAUTIFUL !

I am very appreciate and of Ashland Addison Florist Co. We had a lasy minute request for a Sympathy flowers arrangement. I called the customer service line and they were able to accommodate me immediately. I also appreciate getting a picture of the arrangement to see what our employees are receiving.

Love it… so beautiful

AWESOME arrangement, very colorful and perfect blooms! Thank you so much

I love it thank you so much!!!

Beautiful! Always easy to work with this florist! Great service! Great product!

Absolutely beautiful tropical birthday flowers!

Beautiful Pink Birthday Flowers!! 🩷

Beautiful Pink Birthday Flowers!!

Thank you for the photo, this is a great feature. The arrangement is wonderful, thank you again!

As ordered and delivered nice and early

Looks good

The flowers are gorgeous! The packaging was fabulous!

Beautiful arrangement. Thank you! He's going to enjoy it.

I was sorely disappointed with my latest experience with Ashland Addison. Even after three attempts to make the arrangement look like the photo on the website and the same arrangement I sent three months ago that was done so well, they didn't get it right. I understand differences in photo lighting and standard vs deluxe vs premium arrangements, but what I don't understand is why they can't follow the “recipe” for an arrangement, ie, using the specific quantities of the identified flowers and placing them as shown in the website photo, but apparently it's a problem. This is not the first time I've been disappointed with what gets sent vs what was pictured, but it will be the last. Ordering flowers shouldn't be a game of roulette. On the bright side, I believe the customer service rep I spoke with multiple times truly tried to make it right, but too much got lost in translation from me to her to the person(s) actually handling the flowers. Were it not for her, I would have given a 1 Star rating, but I raised it to 3 Stars to reflect her service.