Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Thank you for your guidance ordering such a lovely arrangement! It's Beautiful!!

BEAUTIFUL !

I am very appreciate and of Ashland Addison Florist Co. We had a lasy minute request for a Sympathy flowers arrangement. I called the customer service line and they were able to accommodate me immediately. I also appreciate getting a picture of the arrangement to see what our employees are receiving.

Love it… so beautiful

AWESOME arrangement, very colorful and perfect blooms! Thank you so much

I love it thank you so much!!!

Beautiful! Always easy to work with this florist! Great service! Great product!

Absolutely beautiful tropical birthday flowers!

Beautiful Pink Birthday Flowers!! 🩷

Beautiful Pink Birthday Flowers!!

Thank you for the photo, this is a great feature. The arrangement is wonderful, thank you again!

As ordered and delivered nice and early

Looks good

The flowers are gorgeous! The packaging was fabulous!

Beautiful arrangement. Thank you! He's going to enjoy it.

I was sorely disappointed with my latest experience with Ashland Addison. Even after three attempts to make the arrangement look like the photo on the website and the same arrangement I sent three months ago that was done so well, they didn't get it right. I understand differences in photo lighting and standard vs deluxe vs premium arrangements, but what I don't understand is why they can't follow the “recipe” for an arrangement, ie, using the specific quantities of the identified flowers and placing them as shown in the website photo, but apparently it's a problem. This is not the first time I've been disappointed with what gets sent vs what was pictured, but it will be the last. Ordering flowers shouldn't be a game of roulette. On the bright side, I believe the customer service rep I spoke with multiple times truly tried to make it right, but too much got lost in translation from me to her to the person(s) actually handling the flowers. Were it not for her, I would have given a 1 Star rating, but I raised it to 3 Stars to reflect her service.

Beautiful!! Thank you!

Beautifull- Thank you

We loved the flower arrangement! It turned out beautifully, matching the design references and requested size. We also appreciated receiving a photo of the final arrangement.

Great, as always

Flowers were beautiful and delivered in a timely manner. Recipient was ecstatic with her gift. Appreciate the photo!

As usual, Zoe‘s arrangement was beautiful. My wife was truly impressed. Thank you for your excellent creations. Paul Vitaioli

Spray was very nice. The family loved it! Thank you for providing exactly what was shown on the website. Highly recommend your services. Sincerely

We have been a client for decades. Each arrangement exceeds our expectations. Than you, Justin Warm regards, Merri Ex

The flowers were beautiful when they arrived, but it's been only two days and they look half dead. It's really disappointing they haven't lasted longer. I've gotten more life out of a grocery store bouquet. I would also prefer not to be texted at 8am on a Sunday.