Ashland Addison Florist Co., Chicago, IL - Customer Flower Reviews

Recipient reported that the flowers were really beautiful, and a friend who saw them said several people were admiring the unique and beautiful flowers that were in the bouquet. Unfortunately, the cookies that were ordered also weren't delivered, so a second delivery of those has been arranged. Otherwise, floral design, delivery and process etc were all good.

Amazing thank you!

Nice arrangement and loved seeing the photo!

They sent Me a picture of me he flowers which was supposed to be a surprise for my anniversary. Wasn't crazy about the color of the flowers it could of had more colors

The arrangement is beautiful! Thank you for always taking such good care with my orders.

Flowers were well packaged and most importantly, beautiful!

Ordered a plant for niece and the actual plant looked better than online photo.

It's beautiful. She will love it!

Exquisite, delightful arrangements of flowers.

The gentleman who took my request on the phone was super pleasant and helpful. The photo I received showed a beautiful arrangememt that I later learned helped to cheer my laid-off friend.

Beautiful!!!

The floral arrangement by Ashland Addison was breathtakingly beautiful!! The grieving family loved it, too, and said that they will treasure the crystal cross long after the flowers have faded. Thank you!

Flowers are beautiful. Never regret to buy

The flowers are beautiful, beautifully arranged, and it made me smile. Thank you. I will use you again.

Customer service is a top priority for me when deciding which businesses to support, and this florist has once again proven why they will always have my business. When I realized that the arrangement I ordered did not match the fuller, more abundant floral design pictured online, I contacted them to explain my concerns. The order was already on its way for delivery, and I simply wanted to receive what I had paid for while ensuring it arrived on time. I wasn't asking for anything extra. Their response truly impressed me. They called me back, informed me that they were refunding the delivery charge, and explained that the arrangement was being returned to the store so they could add more flowers to match the original picture. Most importantly, they made sure it would still be delivered on time. This is what outstanding customer service looks like! They listened, took my concerns seriously, and went above and beyond to make things right without hesitation. I am beyond grateful for the care, professionalism, and commitment they consistently demonstrate in resolving issues and making their customers happy. Mistakes and misunderstandings can happen, but how a business handles them is what truly sets it apart. They have absolutely earned my loyalty, and I will continue to recommend this florist to friends, family, and anyone looking for a business that genuinely cares about its customers. Thank you for going above and beyond and reminding me why supporting businesses that prioritize customer satisfaction matters. You will always have my business!

Looks beautiful, just what I wanted.

My sister loved them!!! Thank you. And your website for ordering is great… easy to navigate and complete the order.

Very beautiful

Beautiful flowers at reasonable prices

Nice

The arrangement was as beautiful as the advertised photo. Representative was very professional and gave exceptional service.

It was very easy to order online. They sent a picture of the arrangement before they sent it and I was very pleased! It was beautiful. I also appreciated that the delivery was made early in the day.

The flowers exceeded my expectations. They were beautiful. Thank you

Beautiful arrangement!

Beautiful flower arrangement!