George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 35913 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
33,771
|
94.04% |
| 4 Star ★★★★☆ |
1,284
|
3.58% |
| 3 Star ★★★☆☆ |
407
|
1.13% |
| 2 Star ★★☆☆☆ |
215
|
0.60% |
| 1 Star ★☆☆☆☆ |
236
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Sally
Sally
Apr 1, 2023
I would pay $100 for this arrangement, not $180. It looks so cheap. I don't know how you have 5 stars. I will give you 1 stars.
Reviewed By:
Juanita Neely
Juanita Neely
Mar 8, 2023
Not enough lilies on it or can't see it in the photo.
Reviewed By:
Patricia Collins
Patricia Collins
Feb 22, 2023
This arrangement looks halfway put together, considering the price and example photo from what I chose from.
Responded To By:
Feb 22, 2023
Hi Patricia,
I'm sorry, but I'm not seeing much difference from the web photo at all. Everything from the recipe (except the delphinium, but that was substituted with liatris) is in there so it is absolutely filled to value. Please call us back if you wish to discuss further.
I'm sorry, but I'm not seeing much difference from the web photo at all. Everything from the recipe (except the delphinium, but that was substituted with liatris) is in there so it is absolutely filled to value. Please call us back if you wish to discuss further.
Reviewed By:
GARNETT SMITH
GARNETT SMITH
Feb 21, 2023
My sister was very disappointed with these
Responded To By:
Feb 21, 2023
Hi Garnett,
Not sure why you're reviewing these plants as we replaced them for you with a vased arrangement.
Not sure why you're reviewing these plants as we replaced them for you with a vased arrangement.
Reviewed By:
Jude Noel Birch
Jude Noel Birch
Feb 16, 2023
Didn't receive it today Tuesday Wed
Responded To By:
Feb 16, 2023
Hi Jude,
This was left at the door at 11am on Tuesday. Our driver states he noticed a car in the driveway and seemed like people were home, but no one came to the door so he left it on the porch which is common practice. Please call if you would like to discuss further.
This was left at the door at 11am on Tuesday. Our driver states he noticed a car in the driveway and seemed like people were home, but no one came to the door so he left it on the porch which is common practice. Please call if you would like to discuss further.
Reviewed By:
Mark Overfelt
Mark Overfelt
Feb 14, 2023
Unfortunately, this arrangement did not look like the posted picture. For the amount spend, I would have thought it would have been more time given and matching the example given online. They look to have been just crammed into vase with no order. Not satisfied with this particular purchase.
Responded To By:
Feb 14, 2023
Hi Mark,
If you'd like to bring these by our shop tomorrow (2/15) we will make you a brand new one! Just give us a call in advance! Thanks!
If you'd like to bring these by our shop tomorrow (2/15) we will make you a brand new one! Just give us a call in advance! Thanks!
Reviewed By:
Greg Sutphin
Greg Sutphin
Feb 14, 2023
She hates them. I ordered a dozen WHITE roses with baby's breath and she received RED ones!!! My wife hates red roses. I with be getting a refund.
Responded To By:
Feb 14, 2023
Hi Greg,
So sorry for our mix up! That's totally on us. I have put your refund through! Thank you for being understanding when we chatted on the phone. Have a nice day!
So sorry for our mix up! That's totally on us. I have put your refund through! Thank you for being understanding when we chatted on the phone. Have a nice day!
Reviewed By:
John Cloeter
John Cloeter
Feb 14, 2023
I'm not sure what my wife is supposed to do with this. I thought the roses would go in a vase but I was wrong. Very disappointed.
Responded To By:
Feb 14, 2023
Hi John,
You ordered this online and you received it exactly as pictured. Not sure what you were expecting. The photo and description are very clear. Verbiage from the site where you ordered fro... More
You ordered this online and you received it exactly as pictured. Not sure what you were expecting. The photo and description are very clear. Verbiage from the site where you ordered fro... More
Hi John,
You ordered this online and you received it exactly as pictured. Not sure what you were expecting. The photo and description are very clear. Verbiage from the site where you ordered from is as follows, " This gorgeous presentation includes our premium red roses arranged in a heart shape and delivered in a bowed box with a secret little drawer full of our decadent Debrand chocolate truffles."
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You ordered this online and you received it exactly as pictured. Not sure what you were expecting. The photo and description are very clear. Verbiage from the site where you ordered from is as follows, " This gorgeous presentation includes our premium red roses arranged in a heart shape and delivered in a bowed box with a secret little drawer full of our decadent Debrand chocolate truffles."
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Reviewed By:
Michael Friedlander
Michael Friedlander
Feb 12, 2023
Flowers do not resemble what I ordered.
Responded To By:
Feb 12, 2023
Thanks for chatting on the phone with me, Michael. We will send you a new picture soon!
Reviewed By:
Deborah Burns
Deborah Burns
Jan 27, 2023
Not going to use George's again as this was not worth $55 to give my Mom. I might have paid $25 and $10 for delivery fee but this vase of few flowers was $40 and they charged me $15 more for a total of $55. Sincerely, Over charged in SC
Responded To By:
Jan 27, 2023
Hi Deborah,
We talked at length about the size of the arrangement and I did mention this would be a bud vase as the price point you wanted was below the starting price of our smallest arrangemen... More
We talked at length about the size of the arrangement and I did mention this would be a bud vase as the price point you wanted was below the starting price of our smallest arrangemen... More
Hi Deborah,
We talked at length about the size of the arrangement and I did mention this would be a bud vase as the price point you wanted was below the starting price of our smallest arrangements. It was also explained that every flower you requested is a premium flower and therefore more expensive. I stated several times this would be a few stems in a vase with minimal greenery. As for the additional fees, we are required to charge you sales tax and we have no power over that. You also requested delivery and gas costs money. All of the flowers were fresh and therefore closed, so she will get to watch it bloom and enjoy it much longer than your typical grocery store flowers. I'm sorry you weren't pleased, but we made exactly what you asked for and what you would get was explained thoroughly.
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We talked at length about the size of the arrangement and I did mention this would be a bud vase as the price point you wanted was below the starting price of our smallest arrangements. It was also explained that every flower you requested is a premium flower and therefore more expensive. I stated several times this would be a few stems in a vase with minimal greenery. As for the additional fees, we are required to charge you sales tax and we have no power over that. You also requested delivery and gas costs money. All of the flowers were fresh and therefore closed, so she will get to watch it bloom and enjoy it much longer than your typical grocery store flowers. I'm sorry you weren't pleased, but we made exactly what you asked for and what you would get was explained thoroughly.
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Reviewed By:
Lenora Turner
Lenora Turner
Jan 13, 2023
Beautiful as always!
Reviewed By:
JoAnn Chase
JoAnn Chase
Jan 11, 2023
5 stars. Can't make all starts work
Reviewed By:
Wilson Dorothy
Wilson Dorothy
Jan 9, 2023
The arrangement was beautiful and lovely
Reviewed By:
Laurel Reese
Laurel Reese
Jan 6, 2023
No I do NOT like these flowers. They look like whatever was LEFT OVER at the end of the week was just thrown together to fill the vase. And this cost $67.00!! You should be ashamed.
Responded To By:
Jan 6, 2023
Thanks for chatting with me! We will make the discussed changes and send a new photo when it's ready. It is worth noting that the arrangement itself was $50 which is the starting price for our small size custom arrangements. We can assure you also that these are not old flowers.
Reviewed By:
Mollie Hershberger
Mollie Hershberger
Jan 6, 2023
Good morning. The arrangement I ordered had roses in it. I don't see one rose.
Responded To By:
Jan 6, 2023
Thanks for chatting with me, Mollie! We're adding some roses now. You'll get a new photo soon!
Reviewed By:
Jo Argabright
Jo Argabright
Dec 26, 2022
They where beautiful, thank you
Reviewed By:
Livia Woodford
Livia Woodford
Dec 26, 2022
Who ordered this? I have been trying to call since Friday when I got this email and not able to reach anyone. This was not placed by me and I need to ensure I was not charged for this arrangement.
Reviewed By:
David
David
Dec 21, 2022
Very nice
Reviewed By:
Fox Deborah
Fox Deborah
Dec 17, 2022
The flower arrangement is not what it shows on your website there need to be more flowers! Disappointed 😔
Responded To By:
Dec 17, 2022
Hi Deborah,
I just sent you a new photo! See if that looks better to you.
I just sent you a new photo! See if that looks better to you.
Reviewed By:
Fran Echols
Fran Echols
Dec 13, 2022
Their web site showed one arrangement for a set price. After calling 6 placing the order I got a text message to call them. It was already paid in full. Sarah informed me I had to click on the picture to see the options. Misleading and well after the fact. Good service from them until now. Not happy with the arrangement. Not close to the picture
Responded To By:
Dec 14, 2022
Again, I apologize for the miscommunication. We were requesting you to call the shop directly instead of having to text our personal cell phones. When I attempted to speak with you this morning, your ... More
Again, I apologize for the miscommunication. We were requesting you to call the shop directly instead of having to text our personal cell phones. When I attempted to speak with you this morning, your cell phone is set up for text only, so I texted you asking for you to call the shop directly. You did not respond via text until 11:40 AM. I went ahead and had our designer fill the arrangement to value of the picture shown on the website. The arrangement was delivered before 10 AM this morning.
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Reviewed By:
Bobby Harris
Bobby Harris
Dec 5, 2022
It was a disappointment to pay that much for an arrangement. It was nothing like I expected it to be. I just looked like a wild mess of plants
Responded To By:
Dec 5, 2022
Thanks for chatting with me on the phone, Bobby! So sorry that this arrangement didn't meet our standards. We are sending you a replacement ASAP!
Reviewed By:
Doris McKinney
Doris McKinney
Dec 3, 2022
No I was not pleased with the arrangement. She had told me it would be in a white bowl but it looked like something in a cheap basket. The gift was for the Draper's and she made a trip to George's to complain and picked out a different container. I am sorry to have caused her to make a trip to the florist and to be unhappy with my gift. I usually send her flowers from George's several times a year. I do like a photo Doris
Reviewed By:
John Ratledge
John Ratledge
Dec 2, 2022
My sister thought they were beautiful. I would have liked a few more flowers, but it was lovely.
Reviewed By:
Donnie Bryant
Donnie Bryant
Nov 29, 2022
You did a great job, thank you 5!stars
Reviewed By:
wendy moe
wendy moe
Nov 10, 2022
seems so small for $80. can i upgrade?
