George's Flowers, Roanoke, VA - Customer Flower Reviews

1953 Franklin Road
Roanoke, VA 24014
+1 (540) 981-0900
www.georgesflowers.com

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Total reviews: 28148 reviews | Star Rating: 4.89
5 Star ★★★★★
 
 
26,346
93.60%
4 Star ★★★★
 
 
1,095
3.89%
3 Star ★★★☆☆
 
 
333
1.18%
2 Star ★★☆☆☆
 
 
178
0.63%
1 Star ☆☆☆☆
 
 
196
0.70%
Real Customers, Real Reviews

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 2 star reviews. Show all reviews

★★☆☆☆
Reviewed By:
Wendy Moe
Nov 10, 2022
not the best photo. i'm hoping it looks better in person
★★☆☆☆
Reviewed By:
Kim Lescure
Nov 9, 2022
I'm going to be honest, for the money, They are okay, not crazy with the colors, was hoping for more brighter colors. Had requested a bright colors as a pick me up bouquet. It seems depressing to me. You all come highly recommended, just surprised.
Responded To By:
Casper Wynn / Manager
Nov 9, 2022
Hi Kim,
We discussed color at length and ended on fall colors, not brights. I tried to call you, but you didn't answer. Please call us back if you want changes made.
★★☆☆☆
Reviewed By:
Katie
Nov 4, 2022
Overpriced but a fine arrangement.
Responded To By:
Casper Wynn / Manager
Nov 4, 2022
Hi Katie,
We discussed size, price, & types of flowers in relation to those factors in depth. We are very transparent with our pricing. We may not be in your budget, but we are not overpriced.
★★☆☆☆
Reviewed By:
Robin Graves
Oct 14, 2022
Considering I spent $170 that does not look particularly impressive. I was told it would have premium flowers and I just see a few roses.
Responded To By:
Casper Wynn / Manager
Oct 14, 2022
H Robin,
The flowers were $150 and is it huge, standing at over 3 feet tall and 3 feet wide. The roses, sunflowers, and blue delphinium are all premium flowers.
★★☆☆☆
Reviewed By:
Carla Hazelwood
Oct 1, 2022
Just picked up the corsages from Georges. Not impressed with the wristlet. They were mini white roses and the tips of the flowers were brown. They did not look fresh, I was disappointed but there was nothing I could do because the corsage is needed today. 😕
★★☆☆☆
Reviewed By:
Deidre Flowers
Sep 18, 2022
The arrangement I ordered had a lot more flowers in the photo.
★★☆☆☆
Reviewed By:
Glen Pierce
Sep 17, 2022
Love getting a picture, but honestly.... where I live for that money it would be about twice that size. I have worked for florists, it's pretty small. Thank you though
★★☆☆☆
Reviewed By:
Teresa Gibson
Aug 1, 2022
The flowers were great. However I ordered the arrangement with the angle in it not the cross. So I wasn't pleased! If I had wanted the cross I would have placed the order for that arrangement!
Responded To By:
Casper Wynn / Manager
Aug 1, 2022
Hi Teresa,
So sorry for that slip up! Please give us a call!
★★☆☆☆
Reviewed By:
Lisa Gardiner
Jun 7, 2022
Wish there were more flowers here.
★★☆☆☆
Reviewed By:
Tonya Saunders
Jun 3, 2022
I need to make a change
Responded To By:
Casper Wynn / Manager
Jun 3, 2022
Hi Tonya,
We changed the bow color and card message for you!
Thanks,
★★☆☆☆
Reviewed By:
Jean Tucker
May 10, 2022
was not what I ordered
Responded To By:
Casper Wynn / Manager
May 10, 2022
Hi Jean,
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails that w... More
Hi Jean,
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails that we would be sending a hydrangea garden if we didn't hear back from you. We tried for two days to get in touch, but you never got back to us. Please call us to discuss further!
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★★☆☆☆
Reviewed By:
Sandra Ruggles
May 6, 2022
Looks like it needs 1 more flower up front
Responded To By:
Casper Wynn / Manager
May 6, 2022
Thanks for chatting on the phone and working it out with us, Sandra! It is a plant so no two are going to be alike. The photo online is an example.
★★☆☆☆
Reviewed By:
Don and Karen Lilly
Apr 18, 2022
The above pix makes this arrangement look much larger than it actually was. We were very disappointed in the size when we got to the funeral home. There were arrangements in vases that were larger. I will send a pix to your customer service email.
★★☆☆☆
Reviewed By:
C. N.
Apr 2, 2022
Not a Spring wildflower arrangement. Daisies in center were garish.
★★☆☆☆
Reviewed By:
Kay Helms
Mar 28, 2022
This plant needed more flowers. We were not pleased with appearance.
★★☆☆☆
Reviewed By:
Kathleen Opachko
Mar 5, 2022
No happy, requested a vase!!! Will be on a touring bus, too much money for the finished product. Staff 5 star! Missed the request!!
★★☆☆☆
Reviewed By:
Shannon Kelly
Mar 4, 2022
It's pretty...but for the price paid, I would have expected something nicer than Carnations.
Responded To By:
Casper Wynn / Manager
Mar 4, 2022
Hi Shannon,
Being the starting price of our traditional artisan's choice, we often include carnations. Even the photo reference from the item you ordered features carnations and roses, just like... More
Hi Shannon,
Being the starting price of our traditional artisan's choice, we often include carnations. Even the photo reference from the item you ordered features carnations and roses, just like your arrangement. If you would like to upgrade to our next level up we can replace the carnations. Please call us back if you'd like to set that up.
Thanks,
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★★☆☆☆
Reviewed By:
Jeffery Stroupe
Feb 14, 2022
It's probably just the picture.but looks a little rough
★★☆☆☆
Reviewed By:
Lori Hoffman
Feb 12, 2022
I like getting the photo; however this is not as pictured on your website. No purple or white tulips included. I realize the order was placed today; however, if you do not have the supply of flowers as shown then it should be marked out of stock as some other items. I would have chose a different arrangement had I known this was the case. I don't feel the arrangement you prepared is worth the $85 price tag since it does not include all the colors. Disappointed. But I'm very happy I was able to order this morning and have it delivered today. Just wish I had been contacted that the order was not going to be filled with the flowers shown so I had the option of changing the order.
Responded To By:
Casper Wynn / Manager
Feb 12, 2022
Hi Lori,
Per your request you order has been cancelled.
★★☆☆☆
Reviewed By:
Karen Willis
Feb 8, 2022
Scrawny , sorry
Responded To By:
Ruth Lynch / Assistant Sales Manager
Feb 8, 2022
Karen, the bulb garden will continue to bloom. We keep them in a cold state so the recipient will be able to enjoy watching the flowers open for weeks to come.
★★☆☆☆
Reviewed By:
Joseph Powell
Feb 1, 2022
Not what I was expecting. I thought it would contain more variety of flowers!
Responded To By:
Casper Wynn / Manager
Feb 2, 2022
Hi Joseph,
Thanks for chatting. Your order is on hold until you make your decision.
★★☆☆☆
Reviewed By:
Sandra
Jan 31, 2022
If these are the actual flowers, I'm really disappointed. I asked for an arrangement of pinks, blues, lavenders, purples and whites. This is not what I asked for. $75—- really???
Responded To By:
Casper Wynn / Manager
Jan 31, 2022
Hi Sandra,
From our discussion, we talked about a bright colorful mix to include some pinks and purples for $65. You had no other specifics for the description.
★★☆☆☆
Reviewed By:
Tracy branson
Jan 11, 2022
Am disappointed with the size of the arrangement for the money. Not what I normally see from your shop. I've seen the actual arrangement.
Responded To By:
Ruth Lynch / Assistant Sales Manager
Jan 11, 2022
Good afternoon Tracy,
The Smile and Be Happy mug is one of our smaller arrangements. It is filled to value with the cost of the mug and flowers.
★★☆☆☆
Reviewed By:
Kathryn Matherly
Jan 10, 2022
I was a little disappointed in the size of the casket spray. We had ordered the premium size and I didn't think it was full enough and the sprays were not as full either. However, I did appreciate the photos before hand. They were delivered promptly also. Thank you for everything. Kathryn Matherly
Responded To By:
Ruth Lynch / Assistant Sales Manager
Jan 11, 2022
The casket spray and the wreaths you ordered are in line with what was shown on the website. The wreaths measure about 22" in diameter and placed on a 54" easel. The casket spray you ordered measures 24" in length.
★★☆☆☆
Reviewed By:
Fleda A Ring
Dec 31, 2021
This is the very first time I have ever been disappointed with an order. These are not the flowers I requested and the palette does not at all match what I asked for. I hope they have not been delivered yet. I'd like them held back.
Responded To By:
Casper Wynn / Manager
Dec 31, 2021
Hi Fleda,
Please always call before reviewing. This situation can easily be fixed, you know this as a long time customer. Thanks for speaking with us over the phone.
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