George's Flowers, Roanoke, VA - Customer Flower Reviews
Like us on Facebook.
Total reviews: 35960 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
33,812
|
94.03% |
| 4 Star ★★★★☆ |
1,286
|
3.58% |
| 3 Star ★★★☆☆ |
409
|
1.14% |
| 2 Star ★★☆☆☆ |
216
|
0.60% |
| 1 Star ★☆☆☆☆ |
237
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Angie Mitchell
Angie Mitchell
Apr 26, 2023
Not as yellow as what was originally seen in photo. Too much green. Needs more yellow flowers. Sorry.
Responded To By:
Apr 26, 2023
Hi Angie,
Thanks for chatting with me! It is an awkward angle on the photo so it looks like you're peering down directly into greenery, but I promise it's much more balanced in person ... More
Thanks for chatting with me! It is an awkward angle on the photo so it looks like you're peering down directly into greenery, but I promise it's much more balanced in person ... More
Hi Angie,
Thanks for chatting with me! It is an awkward angle on the photo so it looks like you're peering down directly into greenery, but I promise it's much more balanced in person than it appears in the photo! The solidago and roses will open up much more over time to fill out the yellow.
Less
Thanks for chatting with me! It is an awkward angle on the photo so it looks like you're peering down directly into greenery, but I promise it's much more balanced in person than it appears in the photo! The solidago and roses will open up much more over time to fill out the yellow.
Less
Reviewed By:
Janie Wallace
Janie Wallace
Apr 21, 2023
Is this correct one? I thought the arrangement would be blue and white with more hydrangeas. Do not like the snapdragons and purple flowers. This does not look like a $150 arrangement.
Reviewed By:
Linda G Sargent
Linda G Sargent
Apr 18, 2023
Hi, thank you for the photo. I am a little disappointed in it. I had asked for no purple, and from the photo it appears that some of the flowers are close to purple. I cannot tell if there are any peonies or ranunculus in the arrangement but I had requested those. as well. Frankly, it doesn't look like a spring arrangement. Thank you for your inquiry.
Responded To By:
Apr 19, 2023
Hi Linda,
Those are all pink and yellow flowers, no purple as you requested. I also mentioned several times that we do not have peonies and likely were out of ranunculus, so we would try to find... More
Those are all pink and yellow flowers, no purple as you requested. I also mentioned several times that we do not have peonies and likely were out of ranunculus, so we would try to find... More
Hi Linda,
Those are all pink and yellow flowers, no purple as you requested. I also mentioned several times that we do not have peonies and likely were out of ranunculus, so we would try to find something similar to add in. Those flowers were never guaranteed in your arrangement. However, there were two pink ranunculus in the arrangement.
Less
Those are all pink and yellow flowers, no purple as you requested. I also mentioned several times that we do not have peonies and likely were out of ranunculus, so we would try to find something similar to add in. Those flowers were never guaranteed in your arrangement. However, there were two pink ranunculus in the arrangement.
Less
Reviewed By:
Lisa
Lisa
Feb 20, 2023
For the price I paid I was very disappointed
Responded To By:
Feb 20, 2023
Hi Lisa,
Looks like you paid $60 for a small size bright color mix arrangement with no pink and a camo bow. They were even able to add premium gerbera daisies in there for you, so I'm not sure what we could have done to better fit the request. I'm sorry you weren't satisfied.
Looks like you paid $60 for a small size bright color mix arrangement with no pink and a camo bow. They were even able to add premium gerbera daisies in there for you, so I'm not sure what we could have done to better fit the request. I'm sorry you weren't satisfied.
Reviewed By:
Dave Henry
Dave Henry
Feb 17, 2023
I was not overly excited about the quality of the roses. I felt many of them were blown. I expected higher quality from a florist versus Kroger. I also requested early delivery to add some excitement to the school day and they got delivered as close to the 1:00 end time as possible, so the teachers just picked them up on their way home. It was a little disappointing.
Reviewed By:
Theodore Shulkcum
Theodore Shulkcum
Feb 14, 2023
I ordered roses for Valentines Day on Jan.31,2023. I paid extra to have the flowers delivered by 1:00pm . The flowers was delivered at 1:27pm. I tried to call your shop but you were not accepting calls. I went to your shop and was given a $15.00 credit for the late delivery. The lady who received the flowers said the Babies Breath looked as if it was thrown into the middle of the vase . This is the first time I have purchased flowers from you. Needless to say I am not at all pleased. Also I requested to unsubscribe me from the numerous emails I receive from you. Nobody knew how to do this but assured me they would take care of the emails. I saw the request that I call your establishment if I had a problem. I tried and you were not accepting phone calls.
Responded To By:
Feb 14, 2023
Hi Theodore,
That delivery was made later than promised and for that we did refund the rush fee that was charged. We do take exception to the babies breath comment as our flowers were arranged w... More
That delivery was made later than promised and for that we did refund the rush fee that was charged. We do take exception to the babies breath comment as our flowers were arranged w... More
Hi Theodore,
That delivery was made later than promised and for that we did refund the rush fee that was charged. We do take exception to the babies breath comment as our flowers were arranged with care. You may click "unsubscribe" at the bottom of our promotional emails to stop receiving. If you signed up for occasion reminders then you have to sign into your account to turn those off, we can't do that for you. If you can't figure it out simply send our emails to spam. Have a nice day!
Less
That delivery was made later than promised and for that we did refund the rush fee that was charged. We do take exception to the babies breath comment as our flowers were arranged with care. You may click "unsubscribe" at the bottom of our promotional emails to stop receiving. If you signed up for occasion reminders then you have to sign into your account to turn those off, we can't do that for you. If you can't figure it out simply send our emails to spam. Have a nice day!
Less
Reviewed By:
Ann patry
Ann patry
Jan 27, 2023
I'm sorry that looks nothing like the traditional style artisan bouquet I don't like all the sticks and cabbage
Reviewed By:
Anita Whitmire
Anita Whitmire
Jan 26, 2023
It doesn't do any good to see the picture prior to delivery if there's nothing you can do about it if it's wrong. No one could be reached because the store was closed but the flowers got delivered anyway. The spray was beautiful but it only covered one side of the casket. It looked terrible at the burial site.
Responded To By:
Jan 26, 2023
Hi Anita,
We were open and you did speak with someone about this. The issue was that you had requested lilies. At no point in the phone call did you ask for "calla lilies" which are di... More
We were open and you did speak with someone about this. The issue was that you had requested lilies. At no point in the phone call did you ask for "calla lilies" which are di... More
Hi Anita,
We were open and you did speak with someone about this. The issue was that you had requested lilies. At no point in the phone call did you ask for "calla lilies" which are different than regular lilies and special order. We told you we couldn't make the changes you requested as we did not order calla lilies since they weren't specifically requested. It wasn't a matter of being closed or unwilling to change, it was a miscommunication. As for the back of the casket spray being bare, that is typical of any draping casket spray, it only drapes to one side. Usually services are held on one side of the casket. If we had been informed that the casket would be viewed from all sides we could have offered you options for that as well. So sorry, but we did our best with the information you provided.
Less
We were open and you did speak with someone about this. The issue was that you had requested lilies. At no point in the phone call did you ask for "calla lilies" which are different than regular lilies and special order. We told you we couldn't make the changes you requested as we did not order calla lilies since they weren't specifically requested. It wasn't a matter of being closed or unwilling to change, it was a miscommunication. As for the back of the casket spray being bare, that is typical of any draping casket spray, it only drapes to one side. Usually services are held on one side of the casket. If we had been informed that the casket would be viewed from all sides we could have offered you options for that as well. So sorry, but we did our best with the information you provided.
Less
Reviewed By:
Ann Pope
Ann Pope
Jan 24, 2023
Nice!
Reviewed By:
Andi Heinemann
Andi Heinemann
Dec 28, 2022
This is my least favorite version of all the flowers you have made for my mother in law. They have always been beautiful and creative. These just don't have any real style or capture the aesthetic of the photo I went by. Disappointed.
Reviewed By:
Carilion Clinic Foundation
Carilion Clinic Foundation
Dec 13, 2022
Love receiving photos of the arrangements. Note, too pricey for arrangement/flowers received.
Responded To By:
Dec 13, 2022
The arrangement was an all around design in a 10" tall glass cylinder. The arrangement was between 28"-30" in height and was filled to value.
Reviewed By:
Zakeah W
Zakeah W
Dec 10, 2022
Size and color is not as expected
Responded To By:
Dec 10, 2022
We cancelled that order for you, Zakeah. Thanks for calling!
Reviewed By:
Pat J.
Pat J.
Dec 1, 2022
I was looking forward to seeing a picture. Unfortunately, picture and receipt were not received until after delivery due to being sent to the wrong number. The design was not as ordered, though the description on my receipt seems clear enough. Low rating is for lack of attention to detail. I know this is not typical of your service.
Responded To By:
Dec 1, 2022
So sorry for the oversights, Pat! You're right, this isn't like us at all. I'm glad Ruth could speak with you and make it up to you a bit. If you choose us again, next time we will be better.
Reviewed By:
Wendy Moe
Wendy Moe
Nov 10, 2022
not the best photo. i'm hoping it looks better in person
Reviewed By:
Kim Lescure
Kim Lescure
Nov 9, 2022
I'm going to be honest, for the money, They are okay, not crazy with the colors, was hoping for more brighter colors. Had requested a bright colors as a pick me up bouquet. It seems depressing to me. You all come highly recommended, just surprised.
Responded To By:
Nov 9, 2022
Hi Kim,
We discussed color at length and ended on fall colors, not brights. I tried to call you, but you didn't answer. Please call us back if you want changes made.
We discussed color at length and ended on fall colors, not brights. I tried to call you, but you didn't answer. Please call us back if you want changes made.
Reviewed By:
Katie
Katie
Nov 4, 2022
Overpriced but a fine arrangement.
Responded To By:
Nov 4, 2022
Hi Katie,
We discussed size, price, & types of flowers in relation to those factors in depth. We are very transparent with our pricing. We may not be in your budget, but we are not overpriced.
We discussed size, price, & types of flowers in relation to those factors in depth. We are very transparent with our pricing. We may not be in your budget, but we are not overpriced.
Reviewed By:
Robin Graves
Robin Graves
Oct 14, 2022
Considering I spent $170 that does not look particularly impressive. I was told it would have premium flowers and I just see a few roses.
Responded To By:
Oct 14, 2022
H Robin,
The flowers were $150 and is it huge, standing at over 3 feet tall and 3 feet wide. The roses, sunflowers, and blue delphinium are all premium flowers.
The flowers were $150 and is it huge, standing at over 3 feet tall and 3 feet wide. The roses, sunflowers, and blue delphinium are all premium flowers.
Reviewed By:
Carla Hazelwood
Carla Hazelwood
Oct 1, 2022
Just picked up the corsages from Georges. Not impressed with the wristlet. They were mini white roses and the tips of the flowers were brown. They did not look fresh, I was disappointed but there was nothing I could do because the corsage is needed today. 😕
Reviewed By:
Deidre Flowers
Deidre Flowers
Sep 18, 2022
The arrangement I ordered had a lot more flowers in the photo.
Reviewed By:
Glen Pierce
Glen Pierce
Sep 17, 2022
Love getting a picture, but honestly.... where I live for that money it would be about twice that size. I have worked for florists, it's pretty small. Thank you though
Reviewed By:
Teresa Gibson
Teresa Gibson
Aug 1, 2022
The flowers were great. However I ordered the arrangement with the angle in it not the cross. So I wasn't pleased! If I had wanted the cross I would have placed the order for that arrangement!
Responded To By:
Aug 1, 2022
Hi Teresa,
So sorry for that slip up! Please give us a call!
So sorry for that slip up! Please give us a call!
Reviewed By:
Lisa Gardiner
Lisa Gardiner
Jun 7, 2022
Wish there were more flowers here.
Reviewed By:
Tonya Saunders
Tonya Saunders
Jun 3, 2022
I need to make a change
Responded To By:
Jun 3, 2022
Hi Tonya,
We changed the bow color and card message for you!
Thanks,
We changed the bow color and card message for you!
Thanks,
Reviewed By:
Jean Tucker
Jean Tucker
May 10, 2022
was not what I ordered
Responded To By:
May 10, 2022
Hi Jean,
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails t... More
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails t... More
Hi Jean,
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails that we would be sending a hydrangea garden if we didn't hear back from you. We tried for two days to get in touch, but you never got back to us. Please call us to discuss further!
Less
We tried calling and emailing you many many times, we ran out of stock on the plant you ordered. We didn't want you to get nothing, so we stated in multiple voicemails and emails that we would be sending a hydrangea garden if we didn't hear back from you. We tried for two days to get in touch, but you never got back to us. Please call us to discuss further!
Less
Reviewed By:
Sandra Ruggles
Sandra Ruggles
May 6, 2022
Looks like it needs 1 more flower up front
Responded To By:
May 6, 2022
Thanks for chatting on the phone and working it out with us, Sandra! It is a plant so no two are going to be alike. The photo online is an example.
