George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 35963 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
33,812
|
94.02% |
| 4 Star ★★★★☆ |
1,288
|
3.58% |
| 3 Star ★★★☆☆ |
410
|
1.14% |
| 2 Star ★★☆☆☆ |
216
|
0.60% |
| 1 Star ★☆☆☆☆ |
237
|
0.66% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Broughman
Broughman
Feb 6, 2021
The flowers were ok not great they looked half wilted the roses were not very fresh looking. Oh well live and learn
Responded To By:
George Clements / Owner
George Clements / Owner
Feb 6, 2021
Half wilted and roses not fresh not true. With 9773 five star reviews out of 10697, we do not send out wilted or not fresh product. Your "oh Well Live and Learn" says it all about your revi... More
Half wilted and roses not fresh not true. With 9773 five star reviews out of 10697, we do not send out wilted or not fresh product. Your "oh Well Live and Learn" says it all about your review. Your flowers delivered to church at 9:37 am on the day of service. Unless someone placed flowers in a hot or toxic room.
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Reviewed By:
JoAnn Wells
JoAnn Wells
Feb 6, 2021
Very Ordinary! Disappointing!
Responded To By:
Feb 8, 2021
Hi Joann,
Your standing order is for a designer's choice, so our designer chose an array of bright and cheery spring flowers this go-round. In the future should you want something specific you will need to indicate that on the order.
Your standing order is for a designer's choice, so our designer chose an array of bright and cheery spring flowers this go-round. In the future should you want something specific you will need to indicate that on the order.
Reviewed By:
Susan L
Susan L
Jan 18, 2021
The pale pink roses and lavender carnation should have been bright and bold like the sunflowers, especially since I asked for " bright colors". Wasn't up to your usual standards.
Reviewed By:
S.M.
S.M.
Jan 7, 2021
I like. Thank u so much!
Responded To By:
Jan 7, 2021
Hi Shawn,
Is there a problem with the order? If you like it can you please update your review to reflect that? Call us if there is an issue. Thanks.
Is there a problem with the order? If you like it can you please update your review to reflect that? Call us if there is an issue. Thanks.
Reviewed By:
James Stovall Jr
James Stovall Jr
Dec 18, 2020
??
Responded To By:
Dec 18, 2020
Hi James,
So glad you like the arrangement. Our system doesn't show emojis so it appears strange in the review. Thanks for clearing that up on the phone with us! It's supposed to be t... More
So glad you like the arrangement. Our system doesn't show emojis so it appears strange in the review. Thanks for clearing that up on the phone with us! It's supposed to be t... More
Hi James,
So glad you like the arrangement. Our system doesn't show emojis so it appears strange in the review. Thanks for clearing that up on the phone with us! It's supposed to be two thumbs up! If you are able to fix the error from two stars to five since you like it so much, we would greatly appreciate it. Have a great day!
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So glad you like the arrangement. Our system doesn't show emojis so it appears strange in the review. Thanks for clearing that up on the phone with us! It's supposed to be two thumbs up! If you are able to fix the error from two stars to five since you like it so much, we would greatly appreciate it. Have a great day!
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Reviewed By:
Carolyn goodspeed
Carolyn goodspeed
Sep 27, 2020
Not up to your usual work or maybe I didn't pay enough?
Responded To By:
Sep 28, 2020
Hi Carolyn, Is it the size that is bothering you? I can assure you this basket is quite large. If you go by the size of the gerbera daisies and sunflowers as reference, those are about 4 inches wide e... More
Hi Carolyn, Is it the size that is bothering you? I can assure you this basket is quite large. If you go by the size of the gerbera daisies and sunflowers as reference, those are about 4 inches wide each. Judging that way, you can see it is about 24 inches wide and about the same height. I can see how the downward angle of the photo can make it look small, but it is definitely nice and big. Please give us a call if you have any further questions!
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Reviewed By:
Loretta Cova
Loretta Cova
Sep 21, 2020
I am rating the flowers a 5 but I am rating the delivery service a 1. I think it is criminal to charge over $30.00 for a very local Roanoke delivery and not have the order there by 11 am delivery. Please clarify what an “am” delivery means! I paid $1
Responded To By:
Sep 22, 2020
Hi Loretta,
This arrangement was delivered at 10:45am. Due to COVID-19 we cannot go inside of nursing home facilities so the final delivery to the recipient must be made by the staff at Springtree. We would appreciate you call to clarify the details before posting a review.
Thanks,
This arrangement was delivered at 10:45am. Due to COVID-19 we cannot go inside of nursing home facilities so the final delivery to the recipient must be made by the staff at Springtree. We would appreciate you call to clarify the details before posting a review.
Thanks,
Reviewed By:
M. Weedon -N. Cable
M. Weedon -N. Cable
Sep 15, 2020
Very Disappointed! This is not a $150.00 arrangement. Very Vanilla and not what I would expect from George's Flowers! Not an artistic or special design at all!
Responded To By:
Sep 16, 2020
Hi there,
I am sorry you were disappointed with your arrangement. However, I think it is worth noting the size, value, and what was discussed upon ordering. This arrangement is at least 2 feet t... More
I am sorry you were disappointed with your arrangement. However, I think it is worth noting the size, value, and what was discussed upon ordering. This arrangement is at least 2 feet t... More
Hi there,
I am sorry you were disappointed with your arrangement. However, I think it is worth noting the size, value, and what was discussed upon ordering. This arrangement is at least 2 feet tall. Every flower that you requested is a premium flower and I can guarantee you this is filled to value. You requested Here Comes the Sun, which is all premium sunflowers and roses, in a tall vase with lilies and iris added. This is designed in the style of Here Comes the Sun, in a tall vase, with the requested flowers. This is exactly what you asked for. We attempted to contact you via telephone to discuss this with you, but did not get an answer.
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I am sorry you were disappointed with your arrangement. However, I think it is worth noting the size, value, and what was discussed upon ordering. This arrangement is at least 2 feet tall. Every flower that you requested is a premium flower and I can guarantee you this is filled to value. You requested Here Comes the Sun, which is all premium sunflowers and roses, in a tall vase with lilies and iris added. This is designed in the style of Here Comes the Sun, in a tall vase, with the requested flowers. This is exactly what you asked for. We attempted to contact you via telephone to discuss this with you, but did not get an answer.
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Reviewed By:
Melissa
Melissa
Jul 13, 2020
Not crazy about the carnations
Responded To By:
Jul 14, 2020
Hi Melissa,
The arrangement you ordered was a designer's choice. This means the designer picks the flowers. If there are certain flowers you do not like, you need to be placing a custom ord... More
The arrangement you ordered was a designer's choice. This means the designer picks the flowers. If there are certain flowers you do not like, you need to be placing a custom ord... More
Hi Melissa,
The arrangement you ordered was a designer's choice. This means the designer picks the flowers. If there are certain flowers you do not like, you need to be placing a custom order. One of our sales associates will be calling you soon. In the future if you have a problem with your order please call us before reviewing so we have the opportunity to make it right for you.
Thanks,
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The arrangement you ordered was a designer's choice. This means the designer picks the flowers. If there are certain flowers you do not like, you need to be placing a custom order. One of our sales associates will be calling you soon. In the future if you have a problem with your order please call us before reviewing so we have the opportunity to make it right for you.
Thanks,
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Reviewed By:
helene johnson
helene johnson
Jun 17, 2020
I thought I had ordered all lilies....Susie hated carnations if you were not going ti use all lilies you should have called me money was not an issue and I did want all lilies ...so I've left an arrangement on her grave with some flowers she hated...it b
Responded To By:
Jun 18, 2020
Hi Helene,
When this order was placed the arrangement was described as white carnations and lilies in a basket. I am sorry you are unhappy with it, but in listening to the phone call, we did inf... More
When this order was placed the arrangement was described as white carnations and lilies in a basket. I am sorry you are unhappy with it, but in listening to the phone call, we did inf... More
Hi Helene,
When this order was placed the arrangement was described as white carnations and lilies in a basket. I am sorry you are unhappy with it, but in listening to the phone call, we did inform you carnations were in it and you did not mention disliking carnations. And you even mentioned on the call that you were looking at the picture of the item. We will not deliver it if you insist it will make you cry.
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When this order was placed the arrangement was described as white carnations and lilies in a basket. I am sorry you are unhappy with it, but in listening to the phone call, we did inform you carnations were in it and you did not mention disliking carnations. And you even mentioned on the call that you were looking at the picture of the item. We will not deliver it if you insist it will make you cry.
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Reviewed By:
Melissa Lyles
Melissa Lyles
Jun 5, 2020
Looks smaller than the advertised picture with much fewer flowers.
Responded To By:
Jun 5, 2020
Hi Melissa,
In the photo you are only seeing the front of the arrangement so it is difficult to see all of the flowers. I assure you, it is the same size as pictured online, filled to value wit... More
In the photo you are only seeing the front of the arrangement so it is difficult to see all of the flowers. I assure you, it is the same size as pictured online, filled to value wit... More
Hi Melissa,
In the photo you are only seeing the front of the arrangement so it is difficult to see all of the flowers. I assure you, it is the same size as pictured online, filled to value with all flowers included, 6 yellow roses, 6 sunflowers, and solidago accent. The photos don't always do the arrangements justice.
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In the photo you are only seeing the front of the arrangement so it is difficult to see all of the flowers. I assure you, it is the same size as pictured online, filled to value with all flowers included, 6 yellow roses, 6 sunflowers, and solidago accent. The photos don't always do the arrangements justice.
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Reviewed By:
Henry
Henry
Apr 20, 2020
3 roses and 2 hydrangeas does not seem like a premium arrangement. Are those daisies? Pretty disappointed in seeing this. Possibly that's all that was available but this isn't the elegant arrangement we'd asked for particularly after specifically aski
Responded To By:
Apr 20, 2020
Hi Molly,
Perhaps there was a miscommunication, as our designers believe they have made this to your exact specifications. Elegant means different things to different people, in the future maybe... More
Perhaps there was a miscommunication, as our designers believe they have made this to your exact specifications. Elegant means different things to different people, in the future maybe... More
Hi Molly,
Perhaps there was a miscommunication, as our designers believe they have made this to your exact specifications. Elegant means different things to different people, in the future maybe you can provide more detail for our designers. The instructions are for soft pinks with white or creams, to include green hydrangea, elegant/classic look. This is designed all around so it can be viewed from any angle and George even commented he felt it perfectly matched the elegant look that was requested. Please give us a call if you would like to discuss further.
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Perhaps there was a miscommunication, as our designers believe they have made this to your exact specifications. Elegant means different things to different people, in the future maybe you can provide more detail for our designers. The instructions are for soft pinks with white or creams, to include green hydrangea, elegant/classic look. This is designed all around so it can be viewed from any angle and George even commented he felt it perfectly matched the elegant look that was requested. Please give us a call if you would like to discuss further.
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Reviewed By:
Jane Hall
Jane Hall
Apr 1, 2020
Sorry, not satisfied. Way too plain. Do not like the lack of variety and do not like the lack of colors—need some purples and blues added In. For the price especially not what I wanted.
Reviewed By:
Stacy Wimmer
Stacy Wimmer
Feb 29, 2020
Usually you deliver beautiful flowers. I saw this arrangement today (2/29)..and flowers were already dead. It was very disappointing. ☹
Responded To By:
Mar 2, 2020
Hi Stacy,
I am so sorry this happened. I will be calling you soon this morning to resolve this error. I will be in touch soon!
Thank you,
I am so sorry this happened. I will be calling you soon this morning to resolve this error. I will be in touch soon!
Thank you,
Reviewed By:
Janice Fostek
Janice Fostek
Jan 16, 2020
Had hoped for an arrangement with more colors.
Responded To By:
Jan 16, 2020
Hi Janice,
It was nice speaking with you! This photo was the wrong arrangement and we will be replacing that ASAP for you. We appreciate your understanding! :)
Thanks,
It was nice speaking with you! This photo was the wrong arrangement and we will be replacing that ASAP for you. We appreciate your understanding! :)
Thanks,
Reviewed By:
KB
KB
Dec 26, 2019
Cute container but way over priced for the flowers chosen.
Responded To By:
Dec 27, 2019
Hi Kaylin,
The container that was requested took up much of the cost. Our arrangements are priced by size and usually our smallest arrangement will start at $50. At $60 we were not left with mu... More
The container that was requested took up much of the cost. Our arrangements are priced by size and usually our smallest arrangement will start at $50. At $60 we were not left with mu... More
Hi Kaylin,
The container that was requested took up much of the cost. Our arrangements are priced by size and usually our smallest arrangement will start at $50. At $60 we were not left with much to work with (once the price of the container came out) when it came to flowers. Even still, we were able to involve some miniature lilies along with carnations and daisies. In the future if you would prefer premium flowers you need to make that known so that we are able to give you a more accurate pricing estimate.
Thanks,
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The container that was requested took up much of the cost. Our arrangements are priced by size and usually our smallest arrangement will start at $50. At $60 we were not left with much to work with (once the price of the container came out) when it came to flowers. Even still, we were able to involve some miniature lilies along with carnations and daisies. In the future if you would prefer premium flowers you need to make that known so that we are able to give you a more accurate pricing estimate.
Thanks,
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Reviewed By:
Eugenia Hill
Eugenia Hill
Dec 23, 2019
I requested a ceramic container instead of a basket. And it looks sparse in the greenery area.
Responded To By:
Dec 24, 2019
Hi Eugenia,
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgr... More
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgr... More
Hi Eugenia,
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgrade you would have to cover. We cannot put more greenery as it would cover the plant too much and be unhealthy for it. Please call with any further questions or concerns. 540-981-0900
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You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgrade you would have to cover. We cannot put more greenery as it would cover the plant too much and be unhealthy for it. Please call with any further questions or concerns. 540-981-0900
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Reviewed By:
Merry Settle
Merry Settle
Nov 20, 2019
1 I asked for no Gerber's or no lilies and ask for a mixed arrangement with carnations roses and some daisies and Poms that is not what I see it doesn't look like $50 worth to me you came recommended from a friend that lives in Roanoke
Responded To By:
Nov 21, 2019
Hi Merry,
So sorry you were disappointed. I will be calling you soon to follow up and see if we can make this right for you.
So sorry you were disappointed. I will be calling you soon to follow up and see if we can make this right for you.
Reviewed By:
Madonna metzler
Madonna metzler
Sep 4, 2018
Expected a fuller arrangement. More flowers, less filler. First time I have been disapointed with arrangement from George
Reviewed By:
Mary Kay Jarrett
Mary Kay Jarrett
Jul 21, 2018
My husband, Dean ordered these for $70 to be delivered locally in Roanoke. I truly appreciate the photo. It looks like a lot of filler and I am wondering if it is correct that there are only 2 roses in a $70 arrangement?
Responded To By:
Jul 21, 2018
Hi Mary Kay,
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as ... More
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as ... More
Hi Mary Kay,
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as possible which is why there are not many roses. While our roses are rated to last at least a week with the right care, many people do not consider them long-lasting and we did not want to disappoint. I am sorry you are unhappy with the arrangement, but I assure you that it was filled to the $50 value & met all specifications made by Dean.
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A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as possible which is why there are not many roses. While our roses are rated to last at least a week with the right care, many people do not consider them long-lasting and we did not want to disappoint. I am sorry you are unhappy with the arrangement, but I assure you that it was filled to the $50 value & met all specifications made by Dean.
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Reviewed By:
Sanikqa birris
Sanikqa birris
Jun 22, 2018
The picture of flowers that I ordered didn't loom like this. The pot was round and most of the flowers were yellow.the balloons were of 3 and not just 1.
Responded To By:
Jun 22, 2018
Hi Sanikqa,
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your... More
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your... More
Hi Sanikqa,
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your order also indicates you ordered a quantity of 1 mylar balloon at the price of $5. Hope you have a nice day!
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In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your order also indicates you ordered a quantity of 1 mylar balloon at the price of $5. Hope you have a nice day!
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Reviewed By:
Joe Alesantrino
Joe Alesantrino
Jun 14, 2018
I requested a dozen red and a dozen white roses to be sent to my wife. I expected them to be in one vase not two separate vases. It seems odd to send two separate vases to one person.
























