George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33132 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
31,106
|
93.89% |
| 4 Star ★★★★☆ |
1,228
|
3.71% |
| 3 Star ★★★☆☆ |
375
|
1.13% |
| 2 Star ★★☆☆☆ |
200
|
0.60% |
| 1 Star ★☆☆☆☆ |
223
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 2 star reviews. Show all reviews
Reviewed By:
Eugenia Hill
Eugenia Hill
Dec 23, 2019
I requested a ceramic container instead of a basket. And it looks sparse in the greenery area.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Dec 24, 2019
Hi Eugenia,
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgr... More
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgr... More
Hi Eugenia,
You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgrade you would have to cover. We cannot put more greenery as it would cover the plant too much and be unhealthy for it. Please call with any further questions or concerns. 540-981-0900
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You requested a ceramic container "if possible" and unfortunately it was not possible. We do not have a ceramic container this plant will fit, plus that would be a $30 upgrade you would have to cover. We cannot put more greenery as it would cover the plant too much and be unhealthy for it. Please call with any further questions or concerns. 540-981-0900
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Reviewed By:
Merry Settle
Merry Settle
Nov 20, 2019
1 I asked for no Gerber's or no lilies and ask for a mixed arrangement with carnations roses and some daisies and Poms that is not what I see it doesn't look like $50 worth to me you came recommended from a friend that lives in Roanoke
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Nov 21, 2019
Hi Merry,
So sorry you were disappointed. I will be calling you soon to follow up and see if we can make this right for you.
So sorry you were disappointed. I will be calling you soon to follow up and see if we can make this right for you.
Reviewed By:
Madonna metzler
Madonna metzler
Sep 4, 2018
Expected a fuller arrangement. More flowers, less filler. First time I have been disapointed with arrangement from George
Reviewed By:
Debbie Brown
Debbie Brown
Sep 4, 2018
Look beautiful
Reviewed By:
Dan Butler
Dan Butler
Aug 6, 2018
very mediocre looking
Reviewed By:
Mary Kay Jarrett
Mary Kay Jarrett
Jul 21, 2018
My husband, Dean ordered these for $70 to be delivered locally in Roanoke. I truly appreciate the photo. It looks like a lot of filler and I am wondering if it is correct that there are only 2 roses in a $70 arrangement?
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jul 21, 2018
Hi Mary Kay,
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as ... More
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as ... More
Hi Mary Kay,
A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as possible which is why there are not many roses. While our roses are rated to last at least a week with the right care, many people do not consider them long-lasting and we did not want to disappoint. I am sorry you are unhappy with the arrangement, but I assure you that it was filled to the $50 value & met all specifications made by Dean.
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A couple things, this arrangement was priced at $50 for a total of $62.60 with tax & delivery. It was requested that this arrangement have as many long-lasting flowers in it as possible which is why there are not many roses. While our roses are rated to last at least a week with the right care, many people do not consider them long-lasting and we did not want to disappoint. I am sorry you are unhappy with the arrangement, but I assure you that it was filled to the $50 value & met all specifications made by Dean.
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Reviewed By:
Sanikqa birris
Sanikqa birris
Jun 22, 2018
The picture of flowers that I ordered didn't loom like this. The pot was round and most of the flowers were yellow.the balloons were of 3 and not just 1.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 22, 2018
Hi Sanikqa,
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your... More
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your... More
Hi Sanikqa,
In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your order also indicates you ordered a quantity of 1 mylar balloon at the price of $5. Hope you have a nice day!
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In the title of that item it is indicated that the "mug shape may vary." That is explained very clearly when you order. Our mugs always vary depending on availability. Your order also indicates you ordered a quantity of 1 mylar balloon at the price of $5. Hope you have a nice day!
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Reviewed By:
Joe Alesantrino
Joe Alesantrino
Jun 14, 2018
I requested a dozen red and a dozen white roses to be sent to my wife. I expected them to be in one vase not two separate vases. It seems odd to send two separate vases to one person.
Reviewed By:
Lori Grant
Lori Grant
May 30, 2018
Does not appear to be the Large that I ordered and paid for
Reviewed By:
David Sajadi
David Sajadi
May 28, 2018
The flowers are fantastic. The attitude and customer service are not. If you want to pay more for better flowers and don't care about anything else, this is the place for you. If you would like to pay more for better flowers AND also want to be spoken
Reviewed By:
julie
julie
May 22, 2018
Hey guys, I wanted to share my honest feedback about our arrangement, without blasting you on social media. First of all, I want to share what a positive EXPERIENCE I had with George's. A close friend of our family had to have an extremely extensive
Reviewed By:
x
x
May 12, 2018
a bit sloppy and quite sparse for $160.
Reviewed By:
Brandy McCulloch
Brandy McCulloch
May 3, 2018
I called three time.es got three differ amounts thought it would be bigger. I was a cite though
Reviewed By:
michael friedlander
michael friedlander
Apr 30, 2018
for the price paid, the arrangement, while pretty, was of less impact and size than I would have expected for that amount order.
Reviewed By:
Holly, New Life Christian Ministries
Holly, New Life Christian Ministries
Apr 27, 2018
Beautiful as always! Thank You!
Reviewed By:
Demerris Godwin
Demerris Godwin
Apr 6, 2018
I'm sorry but I am not too happy with this. It doesn't wow me like what I originally paid for.
Responded To By:
Apr 6, 2018
I apologize, as we have discussed, the original container pictured on our website is currently out of stock. When we spoke on the phone you were given the option of picking an alternative container of... More
I apologize, as we have discussed, the original container pictured on our website is currently out of stock. When we spoke on the phone you were given the option of picking an alternative container of your choosing or changing the arrangement entirely. Per our second conversation, after we saw your review, you were informed that the arrangement had not gone out for delivery yet & could still be changed to suit your preference. However, you opted to send this arrangement as pictured.
If you change your mind, please let us know as soon as possible.
Thank you,
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If you change your mind, please let us know as soon as possible.
Thank you,
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Reviewed By:
Joshua Bradley
Joshua Bradley
Mar 31, 2018
I am actually disappointed. For what I paid, these flowers should have looked much better.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Apr 2, 2018
Hello Bradley,
It was nice to speak with you on the phone this morning. So sorry again for the disappointment. To reiterate our conversation, the tulips will grow and open more in the com... More
It was nice to speak with you on the phone this morning. So sorry again for the disappointment. To reiterate our conversation, the tulips will grow and open more in the com... More
Hello Bradley,
It was nice to speak with you on the phone this morning. So sorry again for the disappointment. To reiterate our conversation, the tulips will grow and open more in the coming days, we like to send them more closed so they will last longer for you. We hope you enjoy the replacement arrangement as our apology to you!
All the best.
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It was nice to speak with you on the phone this morning. So sorry again for the disappointment. To reiterate our conversation, the tulips will grow and open more in the coming days, we like to send them more closed so they will last longer for you. We hope you enjoy the replacement arrangement as our apology to you!
All the best.
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Reviewed By:
MARIA TERRY
MARIA TERRY
Mar 23, 2018
I feel for my 100 dollars I was told and stated I wanted roses in the arrangement and I see all I paid for is the low price flowers which are carnations ! This is the second time I have been told there would be roses and I didn't receive any ! I am very
Responded To By:
Mar 23, 2018
Maria, we apologize that our arrangement did not meet your expectations. I would like to inform you that the customer service representative you worked with is no longer at George's Flowers.
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Maria, we apologize that our arrangement did not meet your expectations. I would like to inform you that the customer service representative you worked with is no longer at George's Flowers.
I assure you that despite the lack of roses, your arrangement was filled to value; Gerbera daisies are the same price as roses and hydrangea are quite expensive premium flowers as well.
If there is anything I can do, please give me a call at 540-981-0900.
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I assure you that despite the lack of roses, your arrangement was filled to value; Gerbera daisies are the same price as roses and hydrangea are quite expensive premium flowers as well.
If there is anything I can do, please give me a call at 540-981-0900.
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Reviewed By:
Linda Hawkins
Linda Hawkins
Mar 13, 2018
I asked for blue hydrangeas and I see green. I envisioned blue hydrangeas (I would think at least 3) as the focal point surrounded by the daisies. Yes, I am disappointed, especially for this price.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 13, 2018
Hi Linda,
Thank you so much for speaking with me on the phone today! Just to recap, we pulled this order before it went for delivery and fixed the hydrangea, making sure it was much more blue th... More
Thank you so much for speaking with me on the phone today! Just to recap, we pulled this order before it went for delivery and fixed the hydrangea, making sure it was much more blue th... More
Hi Linda,
Thank you so much for speaking with me on the phone today! Just to recap, we pulled this order before it went for delivery and fixed the hydrangea, making sure it was much more blue this time. You'll be receiving a new photo soon & it will be leaving for delivery shortly after.
Thank you again for understanding!
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Thank you so much for speaking with me on the phone today! Just to recap, we pulled this order before it went for delivery and fixed the hydrangea, making sure it was much more blue this time. You'll be receiving a new photo soon & it will be leaving for delivery shortly after.
Thank you again for understanding!
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Reviewed By:
Maddox
Maddox
Mar 7, 2018
Fell apart and did not hold its shape when moved to cemetery. The arrangement was not exhibited during the funeral. Colors were bland.
Reviewed By:
Offerman
Offerman
Feb 16, 2018
Beautiful flowers, nice arrangement, however after two days they look droopy and will not make it to the weekend.
Reviewed By:
TODD ALL
TODD ALL
Feb 15, 2018
VERY DISSAPPOINTED. I HAVE PURCHASED FROM GEORGES MANY TIMES BEFORE. THESE ROSES LOOK GOOD IN THE PICTURE , BUT THIS MORNING THEY ARE WILTED AND COMPLETELY OPENED UP WITH THE PETALS FALLING OFF, DOUBT I WILL BE BACK.
Reviewed By:
Chris Rogers
Chris Rogers
Feb 2, 2018
I'm sorry, but this is a disappointment. I was very clear with Casper (?) that I preferred other colors beyond pink and yellow, as I've given this exact birthday bouquet before. I left it to the designer's discretion, and instead we get pink and yellow
Responded To By:
Feb 2, 2018
Chris, we tried to call you and we were sent to your voicemail; this arrangement has not been delivered and will not be delivered until you return our call and let us know how to fix it. We would be h... More
Chris, we tried to call you and we were sent to your voicemail; this arrangement has not been delivered and will not be delivered until you return our call and let us know how to fix it. We would be happy to remake this arrangement in the colors of your choice. Again, please give us a call at 540-981-0900.
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Reviewed By:
Todd
Todd
Dec 18, 2017
Mom said they were not up to your normal standards. Thanks.
Reviewed By:
MARGE
MARGE
Dec 13, 2017
NOT MANY FLOWERS FOR THE MONEY. I HOPE IT LOOKS BETTER THAN IN THE PICTURE. SORRY
