George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33198 reviews | Star Rating: 4.9
5 Star ★★★★★ |
31,169
|
93.89% |
4 Star ★★★★☆ |
1,229
|
3.70% |
3 Star ★★★☆☆ |
376
|
1.13% |
2 Star ★★☆☆☆ |
200
|
0.60% |
1 Star ★☆☆☆☆ |
224
|
0.67% |

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Anne
Anne
Sep 30, 2019
Was surprised that shipping would be as much as was when my daughter sent some from you from her home in NJ and I am in same city or county as the Florist. Can't rate them as I haven't seen them. Just saw picture and not been to Hospital yet.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Oct 1, 2019
Hi Anne,
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a rea... More
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a rea... More
Hi Anne,
Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a real designer in a real local floral shop in the delivery area and hand-delivered directly to your recipient by their (or locally, our) delivery staff. Where you live is of no consequence to the delivery fee. What you are paying for is personalized service with a smile instead of the common web-flower ordering that comes half-priced, but arrives half-dead in a box shipped by a courier service. I hope this helps you better understand!
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Those delivery fees were close in price because each of those orders were hand-delivered by a local florist. We do not ship flowers. Each order, whether in town or out, is made by a real designer in a real local floral shop in the delivery area and hand-delivered directly to your recipient by their (or locally, our) delivery staff. Where you live is of no consequence to the delivery fee. What you are paying for is personalized service with a smile instead of the common web-flower ordering that comes half-priced, but arrives half-dead in a box shipped by a courier service. I hope this helps you better understand!
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Reviewed By:
BA
BA
Sep 20, 2019
Flowers were reasonably priced. Decently attractive, as always would like to have seen something closer to pictured bouquet, but that was not a surprise. Same day delivery was a great option. I would order from George's again.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Sep 21, 2019
Hi Brian,
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is... More
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is... More
Hi Brian,
Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is not a surprise they aren't exact as our inventory is ever-changing and this is an arrangement that often cycles through different color options. For more exact or custom orders you may also want to consider calling and ordering directly with a sales representative to be sure we can meet your expectations.
Thanks! :)
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Thank you for your review! In the future when you order you may want to put a note in the special instructions asking for as close to the photo online as possible. As you stated, it is not a surprise they aren't exact as our inventory is ever-changing and this is an arrangement that often cycles through different color options. For more exact or custom orders you may also want to consider calling and ordering directly with a sales representative to be sure we can meet your expectations.
Thanks! :)
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Reviewed By:
Anna Marie Richardson
Anna Marie Richardson
Aug 16, 2018
Had two similar arrangements ordered. One arrived on the wrong day from what was ordered.
Reviewed By:
Leigh
Leigh
Jul 6, 2018
While it IS a lovely arrangement, I was disappointed with how sparse it looks. They explained some of the daisy "filler" flowers were replaced with fewer "premium" flowers...but if that leaves it looking sparse, then it is not the PREMIUM arrangement I pa
Reviewed By:
Ashleigh
Ashleigh
Jun 16, 2018
Love the arrangement, lI've getting the picture. Still waiting on it to actually be delivered
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Jun 16, 2018
Hi Ashleigh,
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his ... More
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his ... More
Hi Ashleigh,
No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his way through your neighborhood. In the future, if you should need an arrangement by a certain time, please indicate this in the special instructions section of your online order. Or, you can always call after placing the order & let us know directly. I assure you, this will be delivered very soon.
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No timed delivery was indicated on your order, so we scheduled it as we do with all non-timed orders. Your order is on our truck now & will be delivered as our driver makes his way through your neighborhood. In the future, if you should need an arrangement by a certain time, please indicate this in the special instructions section of your online order. Or, you can always call after placing the order & let us know directly. I assure you, this will be delivered very soon.
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Reviewed By:
Jessica Downing
Jessica Downing
Jun 12, 2018
This arrangement was for the funeral of a deceased client. I am disappointed with the arrangement and am sorry I chose the blue with the white. The blue flowers should have been cut shorter and there should have been more blue interspersed with the whit
Responded To By:
George Clements / Owner
George Clements / Owner
Jun 12, 2018
Jessica I personally delivered your Healing Tears at 9am for this early Monday morning service to Vinton Va. The Design was in perfect proportions and was lovely. The design did have only light blue... More
Jessica I personally delivered your Healing Tears at 9am for this early Monday morning service to Vinton Va. The Design was in perfect proportions and was lovely. The design did have only light blue delphinium and not the dark blue. I am sorry you were disappointed as this is one of our top 20 most selected designs.
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Reviewed By:
Lynn Schleupner
Lynn Schleupner
May 31, 2018
There's alot more pink than I expected, but it looks nice.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 31, 2018
Hi Lynn,
Thanks for your review. It may be your computer color settings, or perhaps your phone, but I can assure you all of these flowers are purple/lavender with yellow accents as you requested.
Thanks for your review. It may be your computer color settings, or perhaps your phone, but I can assure you all of these flowers are purple/lavender with yellow accents as you requested.
Reviewed By:
Joyce woods
Joyce woods
May 18, 2018
Disappointed in no of plants and variety. Very common plants. Looks skimpy for size of container
Reviewed By:
Marty Hodges
Marty Hodges
May 3, 2018
Am not too happy with this arrangement. It looks top heavy In the little glass vase. Would have been better in something a little larger. doesn't look like $70.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
May 3, 2018
Hello Marty,
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our sm... More
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our sm... More
Hello Marty,
We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our small size. Everything that you requested was included, "tulips, roses, & a mix of fresh spring flowers." Tulips & roses are premium flowers, so I can assure you it was filled well to value. The photo may not do the size justice, but it did top out at about 18-20" tall. The flowers are in an 8" vase, which is hardly our smallest size. If you would like to discuss this further we can be reached at 540-981-0900.
Thank you.
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We are sorry that you are unhappy with your arrangement. A few things to keep in mind; The value spent on the flowers was $60, which I explained on the phone would fall under our small size. Everything that you requested was included, "tulips, roses, & a mix of fresh spring flowers." Tulips & roses are premium flowers, so I can assure you it was filled well to value. The photo may not do the size justice, but it did top out at about 18-20" tall. The flowers are in an 8" vase, which is hardly our smallest size. If you would like to discuss this further we can be reached at 540-981-0900.
Thank you.
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Reviewed By:
RW Scott
RW Scott
Mar 12, 2018
Ordering was easy. However, I wish that I had received a picture of my order once it had been delivered and w/o having to have to request it after the funeral.
Responded To By:
Casper Wynn / Manager
Casper Wynn / Manager
Mar 13, 2018
Hi Mr. Scott,
We are so sorry for the delay in your emailed photograph. Upon researching it appears that there was a small typo in your email address when the sales rep took your call, causing the email to not send to the correct place. Again, we apologize profusely for the mistake.
We are so sorry for the delay in your emailed photograph. Upon researching it appears that there was a small typo in your email address when the sales rep took your call, causing the email to not send to the correct place. Again, we apologize profusely for the mistake.
Reviewed By:
Douglas Taylor
Douglas Taylor
Feb 17, 2018
Parts of the arrangement looked ok but some of it looked like the tips were frozen. On day 2 the mini roses are mostly dead.
Reviewed By:
Wyndham Robertson
Wyndham Robertson
Feb 6, 2018
we talked about roses and hydrangeas. I don't see any hydrangeas but it looks okay.
Responded To By:
Feb 6, 2018
Wyndham, I just checked the design as driver was loading in van for delivery. YES Blue Hydrangea is in design - and is tucked low under blue iris.
and the design is lovely and a bit more than okay.
Remember this is all around design.
and the design is lovely and a bit more than okay.
Remember this is all around design.
Reviewed By:
Marlyn Brooks
Marlyn Brooks
Feb 2, 2018
The picture on your web site depicted the arrangement in a basket 26" wide and the flowers 24" tall. This is not shown here and we are disappointed.
Responded To By:
Feb 2, 2018
Marlyn, I assure you your floral tribute meets those measurements. I understand it may be difficult to ascertain the size of your gift with just a picture, especially if you're viewing it on a small screen. For reference, each lily is about 5" across if not more.
Reviewed By:
Janet
Janet
Jan 24, 2018
Looks good but lots of filler
Responded To By:
Jan 24, 2018
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solida... More
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solida... More
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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Reviewed By:
Valerie Gerst
Valerie Gerst
Jan 15, 2018
Although the flowers sent look nice, they are not arranged in the style or vase as pictured in the design I ordered called “Arrive in Style”, so obviously I am a little disappointed. I believe it was specified on the order to make the arrangement as shown
Reviewed By:
Chris
Chris
Jan 12, 2018
Not happy with lack of blue and large flowers blooming at bottom looks strange. Not what I expected
Reviewed By:
Shelley
Shelley
Dec 30, 2017
Hey there.... it is beautiful and may be it is larger in person but that doesn't look like a $75 dollar arrangement. It appears fairly small. I had in mind that $75 would present a rather large arrangement .
Responded To By:
Dec 30, 2017
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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Reviewed By:
D. Martin
D. Martin
Dec 23, 2017
Nice arrangement but for the money spent, I expect perfection or pretty close to it. Very disappointed in roses-a fresh rose is a tighter bud. These are very open for having been arranged day of delivery:(
Responded To By:
Dec 23, 2017
Deborah,
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.