George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33964 reviews | Star Rating: 4.9
5 Star ★★★★★ |
31,902
|
93.93% |
4 Star ★★★★☆ |
1,247
|
3.67% |
3 Star ★★★☆☆ |
385
|
1.13% |
2 Star ★★☆☆☆ |
204
|
0.60% |
1 Star ★☆☆☆☆ |
226
|
0.67% |

All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Douglas Taylor
Douglas Taylor
Feb 17, 2018
Parts of the arrangement looked ok but some of it looked like the tips were frozen. On day 2 the mini roses are mostly dead.
Reviewed By:
Wyndham Robertson
Wyndham Robertson
Feb 6, 2018
we talked about roses and hydrangeas. I don't see any hydrangeas but it looks okay.
Responded To By:
Feb 6, 2018
Wyndham, I just checked the design as driver was loading in van for delivery. YES Blue Hydrangea is in design - and is tucked low under blue iris.
and the design is lovely and a bit more than okay.
Remember this is all around design.
and the design is lovely and a bit more than okay.
Remember this is all around design.
Reviewed By:
Marlyn Brooks
Marlyn Brooks
Feb 2, 2018
The picture on your web site depicted the arrangement in a basket 26" wide and the flowers 24" tall. This is not shown here and we are disappointed.
Responded To By:
Feb 2, 2018
Marlyn, I assure you your floral tribute meets those measurements. I understand it may be difficult to ascertain the size of your gift with just a picture, especially if you're viewing it on a small screen. For reference, each lily is about 5" across if not more.
Reviewed By:
Janet
Janet
Jan 24, 2018
Looks good but lots of filler
Responded To By:
Jan 24, 2018
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solida... More
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solida... More
Janet,
As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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As you requested, we designed your arrangement sans carnations. For $46.95, we didn't have many options to replace lower-priced flowers like carnations; we opted to use yellow solidago, which has many small yellow flowers and fit the theme and colors of your arrangement, Good Morning Sunshine. We apologize that our substitution did not meet your expectations.
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Reviewed By:
Valerie Gerst
Valerie Gerst
Jan 15, 2018
Although the flowers sent look nice, they are not arranged in the style or vase as pictured in the design I ordered called “Arrive in Style”, so obviously I am a little disappointed. I believe it was specified on the order to make the arrangement as shown
Reviewed By:
Chris
Chris
Jan 12, 2018
Not happy with lack of blue and large flowers blooming at bottom looks strange. Not what I expected
Reviewed By:
Shelley
Shelley
Dec 30, 2017
Hey there.... it is beautiful and may be it is larger in person but that doesn't look like a $75 dollar arrangement. It appears fairly small. I had in mind that $75 would present a rather large arrangement .
Responded To By:
Dec 30, 2017
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and use... More
Shelley, your arrangement measures about 18" high and is quite wide.
You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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You requested premium flowers like hydrangea and Gerbera daisies, so the designer went for quality over quantity and used other premium flowers like roses and iris. I assure you your floral gift was filled to value - our medium sized vases start at $75 dollars.
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Reviewed By:
D. Martin
D. Martin
Dec 23, 2017
Nice arrangement but for the money spent, I expect perfection or pretty close to it. Very disappointed in roses-a fresh rose is a tighter bud. These are very open for having been arranged day of delivery:(
Responded To By:
Dec 23, 2017
Deborah,
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.
The white roses used in your arrangement are Mondial roses, one of the most premium rose cultivars we offer. They are garden-style roses, which present as a more open style rose. They will last as long as the carnations if water is added properly to the arrangement.
Reviewed By:
Laura herndon
Laura herndon
Dec 18, 2017
Nice bouquet but my mother has not received these flowers yet. I tried to call you but your shop is closed. Please deliver these today, 12/18, it's her bday.
Responded To By:
Dec 18, 2017
Laura,
I just checked the order, and it was marked as left on the porch at 6:05pm. I attempted to call both you and your mother, but got no answer. Please give me a call tomorrow at 540-981-0900 to confirm that your mother received her flowers. I hope she had a wonderful birthday!
I just checked the order, and it was marked as left on the porch at 6:05pm. I attempted to call both you and your mother, but got no answer. Please give me a call tomorrow at 540-981-0900 to confirm that your mother received her flowers. I hope she had a wonderful birthday!
Reviewed By:
Deb Tomberlin
Deb Tomberlin
Dec 12, 2017
Expected a lot more greenery. It is certainly not expensive vs fresh flowers. For the money it looks a bit chintzy. Disappointed but they liked it. What are they going to say?
Responded To By:
Dec 12, 2017
Thanks for the review Deb,
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, ced... More
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, ced... More
Thanks for the review Deb,
I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar and juniper as well as quite a few pine cones and sprays of permanent berries. The lantern kit with container and candle is $27.50, more than a third of the overall cost.
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I'm not sure if you have a good idea of the dimensions of the centerpiece, which is about 28" long by 18" wide. It has a fragrant assortment of fir, cedar and juniper as well as quite a few pine cones and sprays of permanent berries. The lantern kit with container and candle is $27.50, more than a third of the overall cost.
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Reviewed By:
Becky
Becky
Dec 7, 2017
This is a great idea to look at what you sent. But the team at George's isn't the best I was guaranteed after for delivery and the product was delivered at 2:05
Reviewed By:
Carter-Geib
Carter-Geib
Nov 20, 2017
Would like to have seen a few Baby's breath. Was told there would probably be a couple of roses. This does not look like a $50 arrangement.
Reviewed By:
Shelley
Shelley
Nov 14, 2017
For the price , I expected more.
Responded To By:
Nov 14, 2017
Ms. Shelley, please call me at 777-5924 or 981-0900 to discuss the rating on your floral gift. Your gift included a dozen light pink roses with premium greenery as an accent. The arrangement was approximately 24-30" tall and 18" wide.
Misty Sprague
Misty Sprague
Reviewed By:
Southern Trust Home Services
Southern Trust Home Services
Nov 13, 2017
the end result was pretty but it was not with out an extra effort from myself and an initially irritated customer service agent from Georges. I will admit my tone may have been one that could cause a negative reaction however I'm sure you could agree that
Reviewed By:
Rhonda
Rhonda
Nov 7, 2017
It was small for a $75.00 arrangement.
Responded To By:
Nov 7, 2017
Ms. Rhonda, we're sorry you feel that your floral gift was too small. The actual arrangement was approximately 20-24" tall x 16" wide. It was a very full arrangement that included 2-3 gerbera daisies, at least 3 roses, 1-2 stems of lilies with accents. Misty
Reviewed By:
Brian
Brian
Nov 4, 2017
I asked for babies breath and paid an extra 10 dollars for the request. I am disappointed I paid for something that I did not receive but other than that, all was fine.
Responded To By:
George Clements / Owner
George Clements / Owner
Nov 4, 2017
Brian, I have checked your order. Upon review i noted that Linda our sales associate did not include the added upgrade for Baby Breath. You were charged for the premium roses vased and special deliv... More
Brian, I have checked your order. Upon review i noted that Linda our sales associate did not include the added upgrade for Baby Breath. You were charged for the premium roses vased and special delivery envelope for your card. Linda may have mentioned the upgrade during the transaction. I will remind sales associates to confirm all order details at end of order. I apologize for her not including the baby breath upgrade.
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Reviewed By:
SC
SC
Oct 10, 2017
The picture of this arrangement online contained roses of a much more muted yellow than the actual arrangement. I would not have chosen such a brilliant yellow for a 25th anniversary. Just saying.
Reviewed By:
Sandra L. Huddleston
Sandra L. Huddleston
Aug 17, 2017
That does not look like a $50 flower arrangement. I specified two picture arrangements in an effort to give an idea of what I liked and hoped to accomplish. Both arrangements that I indicated were small, tight and of one or two colors. This is a riot o
Reviewed By:
Amy Paradise
Amy Paradise
Aug 16, 2017
They listened to my requests on color. Some flowers and minimal scents....not the prettiest bouquet I have seen...just looks crammed together..red and yellow are discordant....white and pink would probably look better.
Responded To By:
Aug 16, 2017
Ms. Paradise, thank you for taking the time to speak with me regarding your floral gift. As discussed, we will make the color adjustments and rephotograph. Be on the lookout for your new photo. Misty
Reviewed By:
Teresa Willoughby
Teresa Willoughby
Aug 9, 2017
I am very dissatisfied with this flower arrangement. It is not worth the money I paid for it. More greenery should have been in the basket. Sincerely, Teresa Willoughby
Responded To By:
Aug 9, 2017
Ms. Willoughby, please call me at 777-5924 to discuss your tribute. The order was for a European Garden containing both green and blooming live plants. This was not a cut floral arrangement. Again, please call me at 777-5924 to discuss further. Misty
Reviewed By:
Ellen Wolfe
Ellen Wolfe
Aug 1, 2017
Not impressed !
Responded To By:
Aug 1, 2017
Ms. Wolfe, please call me at 777-5924 to discuss the floral gift. We always strive to exceed our customers expectations. Misty