George's Flowers, Roanoke, VA - Customer Flower Reviews
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Total reviews: 33209 reviews | Star Rating: 4.9
| 5 Star ★★★★★ |
31,180
|
93.89% |
| 4 Star ★★★★☆ |
1,229
|
3.70% |
| 3 Star ★★★☆☆ |
376
|
1.13% |
| 2 Star ★★☆☆☆ |
200
|
0.60% |
| 1 Star ★☆☆☆☆ |
224
|
0.67% |
Real Customers, Real Reviews
All reviews are from verified George's Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 3 star reviews. Show all reviews
Reviewed By:
Emily
Emily
Jun 3, 2017
I am disappointed there aren't any roses or gerber daisies...I asked for these in my request.
Responded To By:
George Clements / Owner
George Clements / Owner
Jun 3, 2017
Emily, we did include yellow gerbera, we apologize for our sales associate not including the rose request. thank you for speaking with me today.
Reviewed By:
Anna Marie Richardson
Anna Marie Richardson
Apr 25, 2017
Beautiful.
Reviewed By:
KR
KR
Apr 17, 2017
Looked great. Very small for the price.
Responded To By:
Apr 18, 2017
i see that your ordered online. We clearly state the size and dimensions in the description. The crystal cross is $27.00 of the total. One of our sales associates can assist you in picking out some... More
i see that your ordered online. We clearly state the size and dimensions in the description. The crystal cross is $27.00 of the total. One of our sales associates can assist you in picking out something that will be larger without the added cost of the crystal cross in future. The Crystal Cross design is one of our most requested designs for sympathy.
George responded to your review.
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Reviewed By:
Joneen
Joneen
Mar 30, 2017
I did ask for an upgrade but the flowers look so packed in! Not elegant like the photo online.
Responded To By:
George Clements / Owner
George Clements / Owner
Mar 30, 2017
Joneen, I have added some sword fern and larkspur buds along with making the design a bit more loose and airy. The Healing Tears designs are a more compact design rather than loose and airy. I have... More
Joneen, I have added some sword fern and larkspur buds along with making the design a bit more loose and airy. The Healing Tears designs are a more compact design rather than loose and airy. I have did leave a message for you on your voice mail and sent email informing you of the changes and sending a new image.
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Reviewed By:
haga
haga
Mar 30, 2017
the roses barely made it through the day
Reviewed By:
Roland Walters
Roland Walters
Mar 23, 2017
The person I sent the flowers to was very pleased with them! They were appropriate for the occasion.
Reviewed By:
Susan Steele-Ward
Susan Steele-Ward
Mar 21, 2017
I thought the pot was going to prettier and the flowers bigger but it is still nice
Reviewed By:
Annette Scott
Annette Scott
Mar 9, 2017
The picture online shows daisies with yellow centers giving an overall different look. As I want the flowers sent soon these are pretty. Not exactly like your ad but alright. Thank you. And by the way, I do appreciate the extra service of seeing the ar
Responded To By:
Mar 9, 2017
Ms. Scott, we are sorry to hear that you are disappointed in the overall look of your floral gift. The daisies are so fresh that the centers have not had the time to turn yellow yet.
Reviewed By:
Karen
Karen
Mar 1, 2017
You all do beautiful work but I must say I prefer the picture I ordered over the one sent. I even paid extra and would have thought more hydrangea as a result. Not crazy about the blue and purple tall flowers used for height. Prefer the picture on the web
Responded To By:
George Clements / Owner
George Clements / Owner
Mar 1, 2017
Karen, our driver has been recalled to the store. we will redesign this item and send you a new image.
Reviewed By:
Delores
Delores
Feb 21, 2017
Very pretty but kinda small in size compared to cost.
Responded To By:
Feb 21, 2017
We are sorry that you were disappointed in the overall size of your floral gift. Your gift is approximately 7" x 7" and contained 6 premium rose buds as well as at least 4 stems of the spray roses.
Reviewed By:
Pamela Perzan
Pamela Perzan
Feb 10, 2017
They're pretty, but I expected to see more pastels as in the description of the bouquet online.
Responded To By:
George Clements / Owner
George Clements / Owner
Feb 10, 2017
Pamela, we are sending you a new image. I checked design - very pastel in colors.
Reviewed By:
James
James
Feb 10, 2017
The one flower in the back appears to be sticking out randomly.
Responded To By:
George Clements / Owner
George Clements / Owner
Feb 10, 2017
James I believe you're referencing the center rose which is the tallest which is not random placement.
Reviewed By:
Carolyn
Carolyn
Feb 7, 2017
The dark blue flowers dropped the first day.
Reviewed By:
SLF
SLF
Jan 22, 2017
too expensive and my name was spelled wrong...placed another order for my parents and my mom's name was spelled incorrectly also
Responded To By:
Jan 23, 2017
We here at George's apologize for the misspelling of your first name and your mother's. It was a mistake and the matter is being handled internally. Please accept our sincerest apologies. Misty Sprague
Reviewed By:
Teresa Neuhs
Teresa Neuhs
Dec 31, 2016
Dish Garden was ok, not a lot of color. Beautiful for how it was arranged, but would definitely do something Different next time for the cost. Delivery was timely.
Reviewed By:
Carla
Carla
Dec 30, 2016
only complaint was they were delivered a day later than I was told.
Responded To By:
George Clements / Owner
George Clements / Owner
Dec 30, 2016
Carla, we apologize our sales associate Linda did not enter correct delivery date.
Reviewed By:
Jeffrey Cox
Jeffrey Cox
Dec 23, 2016
Although the arrangement is nice its not what was advertised as Santa sliegh ride. It lacks less than half amount of flowers. Im half way around the world in a war zone. It would be nice to get whats advertized. Whew
Responded To By:
George Clements / Owner
George Clements / Owner
Dec 23, 2016
thanks you Jeffrey for the phone call update. stay safe and Merry Christmas
Reviewed By:
Lisa
Lisa
Dec 22, 2016
The arrangement is not as full as the one pictured on your website. I think it is pretty, but not exactly what I was hoping for. Maybe adding a few more carnations would fill it out.
Responded To By:
George Clements / Owner
George Clements / Owner
Dec 22, 2016
Lisa, we have sent a new pic to you. our designers follow a recipe - your design and image has been updated.
Reviewed By:
Juanita Hughes
Juanita Hughes
Dec 19, 2016
You all do a great job, but bouquet a bit small for the price. I realize that it costs to deliver. Thank you.
Responded To By:
Dec 19, 2016
Ms. Hughes, I am sorry to see that you felt the poinsettia was small for the price. I can assure you that the plant was approximately 24" tall x 24" wide and simply loaded with the gorgeous Christmas red blooms.
Reviewed By:
Jan Stoneman
Jan Stoneman
Dec 9, 2016
I was expecting the arrangement to be fuller and a bit more "holiday" looking, particularly for the price. A bit disappointed.
Reviewed By:
M/S
M/S
Dec 1, 2016
Seriously? Sure hope it looks better in person. Not the same look or feel of the Fresh Country Bouquet as pictured online. Not sure what the $15 upgrade provided. Fingers crossed she likes it.
Responded To By:
Dec 2, 2016
We're sorry that you don't care for the picture of your floral gift. The only substitution that was made was the designed used purple Matsumoto asters because we were sold out of lavender. The arrangement that was sent was also an all around arrangement and not just front facing.
Reviewed By:
Gentry Locke
Gentry Locke
Nov 11, 2016
The flowers are pretty, however, they are not the fall colors that were requested.
Reviewed By:
Bill Irvin
Bill Irvin
Nov 9, 2016
First, the arrangement was beautiful, but cost considerably more than I have ever paid. When ordered I specified the date to be delivered but you got it mixed up with another order and I got a call from the church. The church contacted you and the delive
Responded To By:
George Clements / Owner
George Clements / Owner
Nov 9, 2016
Mr Irvin, Yes your arrangement was beautiful. Your church altar piece was 100.00 plus tax and delivery. The size of your church requires at a minimum of 100.00 to look appropriate. We typically do... More
Mr Irvin, Yes your arrangement was beautiful. Your church altar piece was 100.00 plus tax and delivery. The size of your church requires at a minimum of 100.00 to look appropriate. We typically do 150 -175 price range. The delivery date mix up was simply 2 customers ordering for the same Sunday. We called church when we realized 2 orders were placed for same date.
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Reviewed By:
Erin Cooper
Erin Cooper
Oct 22, 2016
I liked the arrangement but was shocked that the lavender roses were pink. I would've appreciated someone telling me when I placed the order that they might appear pink instead of a true lavender. Also the arrangement could've been a bit fuller for the pr
Reviewed By:
sb
sb
Sep 10, 2016
The flowers used were very pretty. But I was hoping for a larger arrangement for the amount of money spent. Sorry
