Gordon Boswell Flowers, Fort Worth, TX - Customer Flower Reviews
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Total reviews: 10464 reviews | Star Rating: 4.77
5 Star ★★★★★ |
9,379
|
89.63% |
4 Star ★★★★☆ |
441
|
4.21% |
3 Star ★★★☆☆ |
236
|
2.26% |
2 Star ★★☆☆☆ |
167
|
1.60% |
1 Star ★☆☆☆☆ |
241
|
2.30% |

All reviews are from verified Gordon Boswell Flowers customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Tiffany Burns
Tiffany Burns
Feb 21, 2023
The first picture that you sent me was awful. I asked for yellow roses and an assortment of bright colored flowers. There was white and a dull purple color in it along with two/three yellow roses. All of it was overpowered by a bunch of cheap leather leaf. I paid $95 for that and found it cheap and unacceptable. When I called to complain, the employee just asked if I wanted yellow roses. Since I couldn't make him understand that I wanted a bright colored arrangement with yellow roses, I settled. This yellow bouquet is not what I wanted nor like, but it's what was sent. I do appreciate it being changed from the first bouquet though. It's very disappointing that is what $95 gets you.
Reviewed By:
Linda
Linda
Feb 10, 2023
Left this TALL arrangement WITH A BALLOON OUTSIDE MY DOOR ON A WINDY DAY! Not surprising that was blown over & vase shattered all over sidewalk. I picked-up remains as carefully as possible but broken glass dropped from among the flowers when I brought inside & then shattered more, this time inside my apartment. Really no excuse. Your service getting steadily worse since leaving Camp Bowie location.
Reviewed By:
Constance A Malone
Constance A Malone
Feb 4, 2023
This was supposed to be a surprise for our 20th anniversary. Instead I got a message and a photo at little after 8 am that this would be coming. Complete ruin of what should have been a lovely surprise RUINED!
Reviewed By:
Roni Ballard
Roni Ballard
Jan 24, 2023
This is not the arrangement that I ordered!. The flowers that were finally delivered to my MIL looked nothing Luke the online pic. We were not very happy with your service this time.
Reviewed By:
Kay Conley
Kay Conley
Jan 19, 2023
This isn't what I was expecting at all. I know I asked for a square vase but there still should have been some height. The roses in the photo look like they have brown on them and I don't understand why it is just roses.
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Jan 19, 2023
Hello Kay, we will redesign the flowers and send another picture before delivery.
Reviewed By:
Billie Bailey
Billie Bailey
Jan 13, 2023
The picture on the website shows like six roses two big white roses and 4 tiny pink roses and three little carnations. This picture shows One white rose and one red rose. And three pink carnations with mostly the other little flowers. Doesn't make me very happy to pay $64.90 got that with only two rose
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Jan 13, 2023
I apologize for the terrible picture. It is taken at a bad angle. I is filled to recipe with the 2 large roses and spray roses. Unfortunately, the spray roses are not shown in the picture sent to you.
Reviewed By:
Lisa
Lisa
Jan 3, 2023
Looks nothing like what I ordered on the website and on top of that, The flowers look dead.
Reviewed By:
DeAnne Bradford
DeAnne Bradford
Dec 24, 2022
It's pretty. Wishing for some ribbon. Are the hydrangeas fresh? I am so disappointed. Did not get what I asked for the the quality looks poor.
Reviewed By:
Patricia Dial/Misty Pierce
Patricia Dial/Misty Pierce
Dec 19, 2022
This was supposed to be a Christmas arrangement. It looks like fall. I asked for 5 red Anthuriums. We are very disappointed with this. This is not a Christmas arrangement. You should redo this.
Reviewed By:
Alexandra Kealy
Alexandra Kealy
Dec 15, 2022
WOW For $200 I would expect a much better arrangement. Very disappointing.
Reviewed By:
Samantha Harrison
Samantha Harrison
Dec 12, 2022
At first I was so grateful, but the more I look at it the more I realize this is nothing like what I ordered. I get that sometimes you have to replace some items but we paid a bit of money for this and I could've spent less than half that and made it myself. Disappointed. I tried to do a good review at first, but honestly this isn't worthy of your normal rating. It's sympathy flowers for a funeral, and I just hope the recipient feels better about what they get. This person deserved 5 star quality. There were 7 roses in the sales picture. And it's like y'all tried to do the hanging down bit in the advertisement and it's just awkward. May not come back.
Reviewed By:
Roeena Smith
Roeena Smith
Nov 30, 2022
My family was in the flower shop business for years and I'm pretty disappointed with this arrangement. Sure doesn't look like a $160 worth!!
Reviewed By:
Pam Harrod
Pam Harrod
Nov 21, 2022
Very disappointed. The flowers were tuning brown. My mother in laws flowers we're delivered that morning and they were also discolored.
Reviewed By:
Wesley Parton
Wesley Parton
Oct 28, 2022
Didn't know I was getting a 1800flowers quality arrangement
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Oct 28, 2022
Wesley, please give us a call at 817-332-2265. We will be happy to help with any issues.
Reviewed By:
LAFO 6
LAFO 6
Oct 28, 2022
Doesn't look like we expected!! Nowhere near the amount of flowers shown on the website. Please refer to that picture. Needless to say our staff is disappointed. We collected and spent quite a bit of money!
Reviewed By:
Raul
Raul
Oct 6, 2022
Order was wrong and the company took no initiative to communicate nor compensate for the incomplete arrangement. Will not order here again.
Reviewed By:
Vanessa Montgomery
Vanessa Montgomery
Oct 3, 2022
This is not the peach flower arrangement that was ordered. “Isles of White” PRODUCT INFO SKU: GBTT329
Reviewed By:
Christina Blackwell
Christina Blackwell
Oct 1, 2022
That looks like a ton of greenery and not many quality flowers to be honest. It needs more roses. It was over 100 and this looks like a bouquet from sams club.
Reviewed By:
Chika ibekwe
Chika ibekwe
Sep 28, 2022
The flowers were for a birthday and unfortunately the flowers were not delivered fresh. I will be using another florist business in the future.
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Sep 28, 2022
I am so sorry to hear the flowers were not up to our standards. Please give us a call asap so we can deliver a fresh bouquet.
Reviewed By:
Grady Nance
Grady Nance
Sep 19, 2022
No they wilted after one day and I called your store. The person I spoke with said he would send me a link so I could take a picture to show how they look. Rose started to turn dark around edges and the entire pit sagged. He never sent me a link either. I'm very disappointed these were $200 of very disappointing flowers and service.
Reviewed By:
Jennifer Gabriel
Jennifer Gabriel
Sep 13, 2022
Where are the rest of the roses? There are four in the picture online which is why I did not mind paying so much. But in this picture there is only one. I did not pay that much for a bunch of cheap white daises! Very disappointed.
Responded To By:
Cheri Kirkman / General Manager
Cheri Kirkman / General Manager
Sep 13, 2022
The vase actually has 4 roses. The design is an all round so some are on the other side.
Reviewed By:
Michelle Dunn
Michelle Dunn
Sep 12, 2022
Disappointing. This looks like a $20 bouquet from the grocery store. I can't believe I spent $83 including delivery on this! What happened to Gordon Boswell? They used to be so good.
Reviewed By:
Jeanine Roquet
Jeanine Roquet
Sep 1, 2022
I have to say I am really disappointed. If you will go to your website, you will see the picture of the Precious Pink Bear that I ordered and paid $60 to have delivered to my granddaughter in the hospital. This is not the pictured version that I believed I ordered. There was nothing on the page that indicated I would have to pay more to have what was in the picture. I was really excited about sending her the PPB I saw in the picture.