Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 11324 reviews | Star Rating: 4.77
5 Star ★★★★★ |
10,095
|
89.15% |
4 Star ★★★★☆ |
521
|
4.60% |
3 Star ★★★☆☆ |
296
|
2.61% |
2 Star ★★☆☆☆ |
207
|
1.83% |
1 Star ★☆☆☆☆ |
205
|
1.81% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Keith Beasley
Keith Beasley
Jul 22, 2022
Did not receive the flowers. Dampened our 41st wedding anniversary
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jul 25, 2022
Hello Mr. Beasley, We are so sorry for your disappointment. You had requested that we deliver after 3pm. When we arrived after 3pm no one was home. Our driver waited for 20 minutes before leaving your... More
Hello Mr. Beasley, We are so sorry for your disappointment. You had requested that we deliver after 3pm. When we arrived after 3pm no one was home. Our driver waited for 20 minutes before leaving your address. We then called both you and your wife and left a voice message for each of you to call us. And after a short time we tried calling both of you again and no answer. I also sent you an email telling you that we did not find anyone home and I asked that you call us. With the high temperatures on that day we were unable to leave the flower at the door. We also tried a number of neighbors and no one was home to accept the flowers for you. We did our best to reach you after 3pm but we were not able to reach you or your wife before we closed at 5pm. We are so sorry this did not work out but we did follow your directions for delivery after 3pm.
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Reviewed By:
Mark Moulton
Mark Moulton
May 15, 2022
It was a terrible experience - I go back with Karin's for decades. My oldest's daughter's first job was working for Maris. How one can leave an arrangement without having someone take delivery defies description. And not put it back on the truck and then call the sender seeking further instructions. I confirmed with Flowers and Plants that they are 180 degrees from Karin's practice. They put it back on the truck and call the sender seeking further instructions. It is as if Karin's does not want to be inconvenienced. And then for Karin's to call me at 4:55p and ask "Did you hear from her?" Good Living Gawd. So Karin's feels entitled to inquire for one's personal matters. Mark
Reviewed By:
Matt Barnes
Matt Barnes
May 6, 2022
Doesn't look like the flowers I ordered.Thinks for screwing up.That is wrong.I seen better flowers on street vendors.I hate it.That fuck up my day.That sucks.
Reviewed By:
Carole Boncarosky
Carole Boncarosky
Apr 18, 2022
Very nice—would have preferred the arrangement I ordered from the website but still pleased with final result. Do like to receive a photo.
Reviewed By:
Judith Mills
Judith Mills
Mar 21, 2022
returning customer here, this is underwhelming, overrated and overpriced, not as pictured.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 22, 2022
Hello Judith, Thank you so much for your order! Thank you for taking my call. So sorry for your disappointment. I'm glad we could discuss a 2nd choice of a beautiful dish garden of green plants over... More
Hello Judith, Thank you so much for your order! Thank you for taking my call. So sorry for your disappointment. I'm glad we could discuss a 2nd choice of a beautiful dish garden of green plants over the succulent garden. If there is anything else we can help you with please let me know. Sincerely, Kevin in Customer Service
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Reviewed By:
Joanne Scheller
Joanne Scheller
Dec 20, 2021
Horrible. This was a $300 (with delivery) arrangement that was supposed to include greenery - ‘Elegant Triple Stem Orchid Garden'. Looks like 3 grocery store orchids stuffed into a glass container. I was not told changing to glass would make arrangement so small. I'd like a partial refund me $80 as this is the $199.99 product. Please call me.
Reviewed By:
Jean Cross
Jean Cross
Dec 16, 2021
This is really skimpy on the decorations considering the cost it should have more bows and decorations. Do not send I'm canceling this order!
Reviewed By:
Melinda Horner
Melinda Horner
Dec 16, 2021
Please do not send this. I ordered ALL CARNATIONS, no other flowers.
Reviewed By:
Liz Katz
Liz Katz
Oct 8, 2021
This arrangement is pretty but not worthy of the $200 price tag. Very disappointing.
Reviewed By:
Gail Zehner
Gail Zehner
Sep 27, 2021
While I appreciate the effort to send the correct flowers to the recipient after sending a truly ugly arrangement, this is not, in fact, what I would call a cheerful, bright, fresh vase of Gerber daisies. It is as unattractive as the first arrangement. The orange and peach daisies are pretty. Why in God's name would you put the other hideous flowers with them? If there is a color blindness issue or simply lack of artistry, perhaps the florist business is not suited to whomever put these together. I invite you to look at the website of Farmgirl Flowers to understand floristry in 2021 -- bright, fresh, beautiful and much, much less expensive than these flowers that I have wasted $150 on. So the recipient of these flowers now has two vases of unattractive flowers that I must now call to explain. I will not, in fact, be shopping here again. When I showed these photos to the room full of people I was with, without exception each person was stunned at how hideous these arrangements both are with a couple of folks agreeing that this florist is not what it once was. As nice as Kevin was on the phone, I am furious at my mistake of choosing this florist. For the record -- ZERO stars.
Reviewed By:
Brigitte Lavey
Brigitte Lavey
Sep 22, 2021
Not sure that arrangement is inviting & friendly or cheerful w a dark green band & the easily drooping purple flowers tightly stuck between the sunflowers . Hope it was not yet sent . It looks dreary to me . A small square base w bright pinks & reds & yellow ( bright carnations & small roses & several totally green branches might be more inviting for a sad day than purple , green & yellow
Reviewed By:
Jeannemarie Davis
Jeannemarie Davis
Sep 3, 2021
This is not a picture of my order. I ordered 18 white roses for a funeral. Sure hope the roses were sent to Money & King and not this arrangement!! Jeannemarie Davis
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Sep 3, 2021
Hello Jeannemarie, Thank you for letting us know of this mistake. Please accept our apologies for any confusion. The white roses are going to Money & King as your ordered and they are "Beaut... More
Hello Jeannemarie, Thank you for letting us know of this mistake. Please accept our apologies for any confusion. The white roses are going to Money & King as your ordered and they are "Beautiful". I know Ross sent you an updated photo. Thank you for your patience and understanding. All the best for a nice Labor Day weekend, Kevin
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Reviewed By:
Ann Newell
Ann Newell
Aug 28, 2021
Pretty disappointed with this arrangement. Alstroemeria are cheap flowers and hydrangea last about a day in an arrangement. I've used Karin's florist for years, but this is not up to par for the price we paid. If you did not have decent white flowers on hand, you should have told us that.
Reviewed By:
Exceptional
Exceptional
Aug 7, 2021
Exceptional
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Aug 7, 2021
Hello, thank you so much for your order. As per our phone conversation, we are so glad that the recipient was thrilled with her flower arrangement and that we could make the ranunculus exceptional for her. We look forward to working with you next time you need flowers.
Reviewed By:
Shahla Malak
Shahla Malak
Jul 19, 2021
I am happy with this arrangement at all!! What is the side standing flower is doing there???? I had asked for hydrangea and roses. Those two side standing flowers made the arrangement look very unprofessional and to me doesn't worth the money that I have been charged for. Please respond .
Reviewed By:
Jean Cross
Jean Cross
Jun 28, 2021
Not happy I paid $100+ for that arrangement
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 28, 2021
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very... More
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very pretty. I'm glad we were able to send out a dozen pink roses like we have done in the past as your 2nd choice. If there is anything else we can do for you please let us know. We are always happy to help and we appreciate your order very much! All the best, Kevin in Customer Service.
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Reviewed By:
James Buchanan
James Buchanan
Jun 10, 2021
I have ordered flowers from Karin's for years and have always been very happy with the quality and felt I was getting good value for the amount I was spending. For the first time, I was disappointed in this one because it was much smaller than I expe
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 11, 2021
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a ... More
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a different design style. Thank you for your response and we look forward to helping you in the future.
Sincerely, Kevin
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Sincerely, Kevin
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Reviewed By:
Nancy Roeder
Nancy Roeder
Jun 7, 2021
Would have preferred more Gerber daiseys. It is nice to get a photo. Like the fact that some flowers will last longer than daiseys.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 7, 2021
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hea... More
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hear that you are happy with our service and that you actually meant for us to receive a "5" instead of a "1". All the best, Kevin in Customer Service
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