Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12800 reviews | Star Rating: 4.78
5 Star ★★★★★ |
11,459
|
89.52% |
4 Star ★★★★☆ |
556
|
4.34% |
3 Star ★★★☆☆ |
335
|
2.62% |
2 Star ★★☆☆☆ |
227
|
1.77% |
1 Star ★☆☆☆☆ |
223
|
1.74% |

All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Joanne Scheller
Joanne Scheller
Dec 20, 2021
Horrible. This was a $300 (with delivery) arrangement that was supposed to include greenery - ‘Elegant Triple Stem Orchid Garden'. Looks like 3 grocery store orchids stuffed into a glass container. I was not told changing to glass would make arrangement so small. I'd like a partial refund me $80 as this is the $199.99 product. Please call me.
Reviewed By:
Jean Cross
Jean Cross
Dec 16, 2021
This is really skimpy on the decorations considering the cost it should have more bows and decorations. Do not send I'm canceling this order!
Reviewed By:
Melinda Horner
Melinda Horner
Dec 16, 2021
Please do not send this. I ordered ALL CARNATIONS, no other flowers.
Reviewed By:
Liz Katz
Liz Katz
Oct 8, 2021
This arrangement is pretty but not worthy of the $200 price tag. Very disappointing.
Reviewed By:
Gail Zehner
Gail Zehner
Sep 27, 2021
While I appreciate the effort to send the correct flowers to the recipient after sending a truly ugly arrangement, this is not, in fact, what I would call a cheerful, bright, fresh vase of Gerber daisies. It is as unattractive as the first arrangement. The orange and peach daisies are pretty. Why in God's name would you put the other hideous flowers with them? If there is a color blindness issue or simply lack of artistry, perhaps the florist business is not suited to whomever put these together. I invite you to look at the website of Farmgirl Flowers to understand floristry in 2021 -- bright, fresh, beautiful and much, much less expensive than these flowers that I have wasted $150 on. So the recipient of these flowers now has two vases of unattractive flowers that I must now call to explain. I will not, in fact, be shopping here again. When I showed these photos to the room full of people I was with, without exception each person was stunned at how hideous these arrangements both are with a couple of folks agreeing that this florist is not what it once was. As nice as Kevin was on the phone, I am furious at my mistake of choosing this florist. For the record -- ZERO stars.
Reviewed By:
Brigitte Lavey
Brigitte Lavey
Sep 22, 2021
Not sure that arrangement is inviting & friendly or cheerful w a dark green band & the easily drooping purple flowers tightly stuck between the sunflowers . Hope it was not yet sent . It looks dreary to me . A small square base w bright pinks & reds & yellow ( bright carnations & small roses & several totally green branches might be more inviting for a sad day than purple , green & yellow
Reviewed By:
Jeannemarie Davis
Jeannemarie Davis
Sep 3, 2021
This is not a picture of my order. I ordered 18 white roses for a funeral. Sure hope the roses were sent to Money & King and not this arrangement!! Jeannemarie Davis
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Sep 3, 2021
Hello Jeannemarie, Thank you for letting us know of this mistake. Please accept our apologies for any confusion. The white roses are going to Money & King as your ordered and they are "Beaut... More
Hello Jeannemarie, Thank you for letting us know of this mistake. Please accept our apologies for any confusion. The white roses are going to Money & King as your ordered and they are "Beautiful". I know Ross sent you an updated photo. Thank you for your patience and understanding. All the best for a nice Labor Day weekend, Kevin
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Reviewed By:
Ann Newell
Ann Newell
Aug 28, 2021
Pretty disappointed with this arrangement. Alstroemeria are cheap flowers and hydrangea last about a day in an arrangement. I've used Karin's florist for years, but this is not up to par for the price we paid. If you did not have decent white flowers on hand, you should have told us that.
Reviewed By:
Exceptional
Exceptional
Aug 7, 2021
Exceptional
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Aug 7, 2021
Hello, thank you so much for your order. As per our phone conversation, we are so glad that the recipient was thrilled with her flower arrangement and that we could make the ranunculus exceptional for her. We look forward to working with you next time you need flowers.
Reviewed By:
Shahla Malak
Shahla Malak
Jul 19, 2021
I am happy with this arrangement at all!! What is the side standing flower is doing there???? I had asked for hydrangea and roses. Those two side standing flowers made the arrangement look very unprofessional and to me doesn't worth the money that I have been charged for. Please respond .
Reviewed By:
Jean Cross
Jean Cross
Jun 28, 2021
Not happy I paid $100+ for that arrangement
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 28, 2021
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very... More
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very pretty. I'm glad we were able to send out a dozen pink roses like we have done in the past as your 2nd choice. If there is anything else we can do for you please let us know. We are always happy to help and we appreciate your order very much! All the best, Kevin in Customer Service.
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Reviewed By:
James Buchanan
James Buchanan
Jun 10, 2021
I have ordered flowers from Karin's for years and have always been very happy with the quality and felt I was getting good value for the amount I was spending. For the first time, I was disappointed in this one because it was much smaller than I expe
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 11, 2021
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers wi... More
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a different design style. Thank you for your response and we look forward to helping you in the future.
Sincerely, Kevin
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Sincerely, Kevin
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Reviewed By:
Nancy Roeder
Nancy Roeder
Jun 7, 2021
Would have preferred more Gerber daiseys. It is nice to get a photo. Like the fact that some flowers will last longer than daiseys.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 7, 2021
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hea... More
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hear that you are happy with our service and that you actually meant for us to receive a "5" instead of a "1". All the best, Kevin in Customer Service
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Reviewed By:
Tom Cowley
Tom Cowley
Jun 5, 2021
Very disappointed in these as they do not look like the photo of what I ordered, even after calling about it.
Reviewed By:
Daniela Gheorghiu
Daniela Gheorghiu
Jun 3, 2021
We are so so disappointed. Your bouquet has nothing în common with the one you are presenting în your catalogue. The number, the type of the flowers and the total volume of the bouquet smaller. From a scale of 1 to 10, you deserve a lousy 2.
Responded To By:
Jun 3, 2021
Thank you for your earlier call. We're grateful for the opportunity to redesign the casket spray for you and hope that you were pleased with it. Please accept our sincere condolences during this very difficult time.
Reviewed By:
Andy
Andy
May 15, 2021
Same flower arrangement for Mother's Day $500 today we paid $772 plus dollars same arrangement like Mother's Day for graduation. So disappointed
Reviewed By:
Richard Jacobs
Richard Jacobs
May 8, 2021
No roses as promised very bad display unbelievable!!!!!
Responded To By:
May 8, 2021
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we wou... More
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we would replace the flowers with a beautiful arrangement that will include the roses you had originally requested. Thank you for your patience and all the best!
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Reviewed By:
Larry
Larry
Apr 23, 2021
Maybe the photo doesn't do it justice but how is this a $300 arrangement?
Reviewed By:
Louise Kamali
Louise Kamali
Mar 31, 2021
It really looks sad and nothing like the original which was totally pink and that is why I picked it out. Some of the flowers are drooping and look dead. Not very happy.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 31, 2021
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Reviewed By:
Charlene Murphy
Charlene Murphy
Jan 3, 2021
OMG! I am soooo disappointed in this arrangement! I have been ordering flowers from your boutique for over 10 years! I have never seen flowers just thrown together like this!! This arrangement would not cheer me up at all after loosing my husband!