Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 11440 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
10,208
|
89.23% |
| 4 Star ★★★★☆ |
522
|
4.56% |
| 3 Star ★★★☆☆ |
296
|
2.59% |
| 2 Star ★★☆☆☆ |
207
|
1.81% |
| 1 Star ★☆☆☆☆ |
207
|
1.81% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
James Buchanan
James Buchanan
Jun 10, 2021
I have ordered flowers from Karin's for years and have always been very happy with the quality and felt I was getting good value for the amount I was spending. For the first time, I was disappointed in this one because it was much smaller than I expe
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 11, 2021
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a ... More
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a different design style. Thank you for your response and we look forward to helping you in the future.
Sincerely, Kevin
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Sincerely, Kevin
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Reviewed By:
Nancy Roeder
Nancy Roeder
Jun 7, 2021
Would have preferred more Gerber daiseys. It is nice to get a photo. Like the fact that some flowers will last longer than daiseys.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 7, 2021
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hea... More
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hear that you are happy with our service and that you actually meant for us to receive a "5" instead of a "1". All the best, Kevin in Customer Service
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Reviewed By:
Tom Cowley
Tom Cowley
Jun 5, 2021
Very disappointed in these as they do not look like the photo of what I ordered, even after calling about it.
Reviewed By:
Daniela Gheorghiu
Daniela Gheorghiu
Jun 3, 2021
We are so so disappointed. Your bouquet has nothing în common with the one you are presenting în your catalogue. The number, the type of the flowers and the total volume of the bouquet smaller. From a scale of 1 to 10, you deserve a lousy 2.
Responded To By:
Jun 3, 2021
Thank you for your earlier call. We're grateful for the opportunity to redesign the casket spray for you and hope that you were pleased with it. Please accept our sincere condolences during this very difficult time.
Reviewed By:
Andy
Andy
May 15, 2021
Same flower arrangement for Mother's Day $500 today we paid $772 plus dollars same arrangement like Mother's Day for graduation. So disappointed
Reviewed By:
Richard Jacobs
Richard Jacobs
May 8, 2021
No roses as promised very bad display unbelievable!!!!!
Responded To By:
May 8, 2021
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we would re... More
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we would replace the flowers with a beautiful arrangement that will include the roses you had originally requested. Thank you for your patience and all the best!
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Reviewed By:
Larry
Larry
Apr 23, 2021
Maybe the photo doesn't do it justice but how is this a $300 arrangement?
Reviewed By:
Louise Kamali
Louise Kamali
Mar 31, 2021
It really looks sad and nothing like the original which was totally pink and that is why I picked it out. Some of the flowers are drooping and look dead. Not very happy.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 31, 2021
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Reviewed By:
Charlene Murphy
Charlene Murphy
Jan 3, 2021
OMG! I am soooo disappointed in this arrangement! I have been ordering flowers from your boutique for over 10 years! I have never seen flowers just thrown together like this!! This arrangement would not cheer me up at all after loosing my husband!
Reviewed By:
Ivan Bekey
Ivan Bekey
Dec 26, 2020
I was greatly disappointed in the flowers, not because of their appearance, which was wonderful on delivery, but because all the Hydrangea flowers completely wilted and died less than 20 hours after delivery. Clearly somebody forgot to water the flowers
Reviewed By:
Tracey
Tracey
Dec 21, 2020
I was seeking a white arrangement for a funeral. What I received was a predominately greed bouquet with some white additions that look somewhat wilted.For over $200 I expected MUCH more.
Reviewed By:
Jennifer
Jennifer
Dec 21, 2020
I have ordered arrangements through your shop for several years and have always been pleased. This doesn't look anything like the item I ordered. It has one, sad rose rather than six brilliant, fresh ones. The carnations are also small. I understand h
Reviewed By:
Kathy Loun
Kathy Loun
Dec 16, 2020
I was expecting to see more variety. The designer said there would be about seven or eight plants. Designer mentioned there would be a star type succulent. From the photo everything looks the same and isn't very interesting.
Reviewed By:
Karen Flanders
Karen Flanders
Dec 13, 2020
First time I am disappointed. I usually order plant variety dish when friend loses a parent. This gal had major surgery & is a very important employee who has worked for us for years. $100 for this??? Your customer service & calls were amazing...this stin
Reviewed By:
Anne
Anne
Dec 11, 2020
Disappointed
Reviewed By:
K Ray
K Ray
Nov 7, 2020
This arrangement was supposed to have iris, not sure what happened, but I feel really embarrassed sending it. :( https://www.karinsflorist.com/shop/graduation/summit-serenity-bouquet/
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 7, 2020
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. ... More
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. ... More
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Reviewed By:
Fereshteh
Fereshteh
Nov 2, 2020
This is very mediocre for $100 I thought it will be a little bigger.
Reviewed By:
Galle
Galle
Oct 4, 2020
So small. Awful for $125
Reviewed By:
Frederick Galle
Frederick Galle
Oct 3, 2020
Too small too much green wanted all white. Can't believe it.
Reviewed By:
Kelley Shealy
Kelley Shealy
Sep 12, 2020
Not what I had in mind unfortunately. I thought the vase was going to be of a color and the delphiniums a blue color. I have used your florist before. I guess I need to stick to arrangements I can see on the web site.
Reviewed By:
Whitney
Whitney
Aug 26, 2020
This is a beautiful arrangement, but not at all what I requested or was told the arrangement would be when we discussed it yesterday when I called in to place the order. I was told it was going to be a mix of pinks and orange and green floral. Mostly with
Reviewed By:
Barbara Rambo
Barbara Rambo
Jun 2, 2020
I don't like the dark purple orchids. This is not what the arrangement photo looks like. Pls change the orchids to white.
Reviewed By:
Diane Cassidy
Diane Cassidy
May 30, 2020
Looks nothing like what I ordered. I could have picked wildflowers and it would have been nicer. Look at all the empty space in it. Definitely not worth the money. Wont be back.
Reviewed By:
Debra
Debra
May 30, 2020
For a florist choice arrangement, I am underwhelmed. Sorry to be blunt. I will make sure to order a design listed next time.
Reviewed By:
Ken
Ken
May 10, 2020
I asked for a wild flower arrangement and if possible to have Black-eyed Susans incorporated into the arrangement. I know that I was probably not going to be 100% happy but unfortunately this arrangement falls flat on the wild flower feel. Sorry to leave
