Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13651 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
12,240
|
89.66% |
| 4 Star ★★★★☆ |
584
|
4.28% |
| 3 Star ★★★☆☆ |
350
|
2.56% |
| 2 Star ★★☆☆☆ |
238
|
1.74% |
| 1 Star ★☆☆☆☆ |
239
|
1.75% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Cherie Fuchs
Cherie Fuchs
Aug 27, 2021
It looks so BROWN! I wanted brigjt sunny yellow!
Reviewed By:
Dawn Davis
Dawn Davis
Aug 13, 2021
Thank you awesome arrangement
Reviewed By:
Exceptional
Exceptional
Aug 7, 2021
Exceptional
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Aug 7, 2021
Hello, thank you so much for your order. As per our phone conversation, we are so glad that the recipient was thrilled with her flower arrangement and that we could make the ranunculus exceptional for her. We look forward to working with you next time you need flowers.
Reviewed By:
Shahla Malak
Shahla Malak
Jul 19, 2021
I am happy with this arrangement at all!! What is the side standing flower is doing there???? I had asked for hydrangea and roses. Those two side standing flowers made the arrangement look very unprofessional and to me doesn't worth the money that I have been charged for. Please respond .
Reviewed By:
Jean Cross
Jean Cross
Jun 28, 2021
Not happy I paid $100+ for that arrangement
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 28, 2021
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very... More
Hello Jean, So sorry for you disappointment and glad we could speak on the phone. As I mentioned, the arrangement is much prettier in person and was a good size and filled to value. It turned out very pretty. I'm glad we were able to send out a dozen pink roses like we have done in the past as your 2nd choice. If there is anything else we can do for you please let us know. We are always happy to help and we appreciate your order very much! All the best, Kevin in Customer Service.
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Reviewed By:
Terrie Spiro
Terrie Spiro
Jun 21, 2021
Looks great!
Reviewed By:
Joyce
Joyce
Jun 18, 2021
Great! Looks Happy!!!
Reviewed By:
James Buchanan
James Buchanan
Jun 10, 2021
I have ordered flowers from Karin's for years and have always been very happy with the quality and felt I was getting good value for the amount I was spending. For the first time, I was disappointed in this one because it was much smaller than I expe
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 11, 2021
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers wi... More
Thank you James for your order and for your review. We are so sorry for your disappointment. We did fill the arrangement to it's value. I had sent you an email offering to replace the flowers with a different design style. Thank you for your response and we look forward to helping you in the future.
Sincerely, Kevin
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Sincerely, Kevin
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Reviewed By:
Nancy Roeder
Nancy Roeder
Jun 7, 2021
Would have preferred more Gerber daiseys. It is nice to get a photo. Like the fact that some flowers will last longer than daiseys.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jun 7, 2021
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hea... More
Hello Nancy, Thank you so much for your order and for taking my call! So glad you were happy to find out that there are more gerberas on the other side of the arrangement not seen. Also, good to hear that you are happy with our service and that you actually meant for us to receive a "5" instead of a "1". All the best, Kevin in Customer Service
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Reviewed By:
Tom Cowley
Tom Cowley
Jun 5, 2021
Very disappointed in these as they do not look like the photo of what I ordered, even after calling about it.
Reviewed By:
Daniela Gheorghiu
Daniela Gheorghiu
Jun 3, 2021
We are so so disappointed. Your bouquet has nothing în common with the one you are presenting în your catalogue. The number, the type of the flowers and the total volume of the bouquet smaller. From a scale of 1 to 10, you deserve a lousy 2.
Responded To By:
Jun 3, 2021
Thank you for your earlier call. We're grateful for the opportunity to redesign the casket spray for you and hope that you were pleased with it. Please accept our sincere condolences during this very difficult time.
Reviewed By:
Andy
Andy
May 15, 2021
Same flower arrangement for Mother's Day $500 today we paid $772 plus dollars same arrangement like Mother's Day for graduation. So disappointed
Reviewed By:
Richard Jacobs
Richard Jacobs
May 8, 2021
No roses as promised very bad display unbelievable!!!!!
Responded To By:
May 8, 2021
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we wou... More
hello Richard, Thank you for letting us know of your disappointment. I'm sorry that the roses did not make into the arrangement. I just want to confirm as we discussed on the phone that we would replace the flowers with a beautiful arrangement that will include the roses you had originally requested. Thank you for your patience and all the best!
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Reviewed By:
Larry
Larry
Apr 23, 2021
Maybe the photo doesn't do it justice but how is this a $300 arrangement?
Reviewed By:
Louise Kamali
Louise Kamali
Mar 31, 2021
It really looks sad and nothing like the original which was totally pink and that is why I picked it out. Some of the flowers are drooping and look dead. Not very happy.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Mar 31, 2021
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the ... More
Hello Louise,
Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Thank you for your order and your review. We appreciate them very much!
I am so sorry for your disappointment with the way the arrangement was designed. I do know that the flowers were delivered fresh and in good condition. We did follow the color palette of the arrangement using shades of pink and peach flowers along with some white flowers. I did reach out to you with a personal email from myself offering some solutions. Thank you and take good care. Sincerely, Kevin
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Reviewed By:
Charlene Murphy
Charlene Murphy
Jan 3, 2021
OMG! I am soooo disappointed in this arrangement! I have been ordering flowers from your boutique for over 10 years! I have never seen flowers just thrown together like this!! This arrangement would not cheer me up at all after loosing my husband!
Reviewed By:
Ivan Bekey
Ivan Bekey
Dec 26, 2020
I was greatly disappointed in the flowers, not because of their appearance, which was wonderful on delivery, but because all the Hydrangea flowers completely wilted and died less than 20 hours after delivery. Clearly somebody forgot to water the flowers
Reviewed By:
Tracey
Tracey
Dec 21, 2020
I was seeking a white arrangement for a funeral. What I received was a predominately greed bouquet with some white additions that look somewhat wilted.For over $200 I expected MUCH more.
Reviewed By:
Jennifer
Jennifer
Dec 21, 2020
I have ordered arrangements through your shop for several years and have always been pleased. This doesn't look anything like the item I ordered. It has one, sad rose rather than six brilliant, fresh ones. The carnations are also small. I understand h
Reviewed By:
Kathy Loun
Kathy Loun
Dec 16, 2020
I was expecting to see more variety. The designer said there would be about seven or eight plants. Designer mentioned there would be a star type succulent. From the photo everything looks the same and isn't very interesting.
Reviewed By:
Karen Flanders
Karen Flanders
Dec 13, 2020
First time I am disappointed. I usually order plant variety dish when friend loses a parent. This gal had major surgery & is a very important employee who has worked for us for years. $100 for this??? Your customer service & calls were amazing...this stin
Reviewed By:
Anne
Anne
Dec 11, 2020
Disappointed
Reviewed By:
K Ray
K Ray
Nov 7, 2020
This arrangement was supposed to have iris, not sure what happened, but I feel really embarrassed sending it. :( https://www.karinsflorist.com/shop/graduation/summit-serenity-bouquet/
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 7, 2020
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good to... More
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good to... More
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Reviewed By:
Fereshteh
Fereshteh
Nov 2, 2020
This is very mediocre for $100 I thought it will be a little bigger.
Reviewed By:
Galle
Galle
Oct 4, 2020
So small. Awful for $125
