Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12802 reviews | Star Rating: 4.78
5 Star ★★★★★ |
11,461
|
89.53% |
4 Star ★★★★☆ |
556
|
4.34% |
3 Star ★★★☆☆ |
335
|
2.62% |
2 Star ★★☆☆☆ |
227
|
1.77% |
1 Star ★☆☆☆☆ |
223
|
1.74% |

All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Ivan Bekey
Ivan Bekey
Dec 26, 2020
I was greatly disappointed in the flowers, not because of their appearance, which was wonderful on delivery, but because all the Hydrangea flowers completely wilted and died less than 20 hours after delivery. Clearly somebody forgot to water the flowers
Reviewed By:
Tracey
Tracey
Dec 21, 2020
I was seeking a white arrangement for a funeral. What I received was a predominately greed bouquet with some white additions that look somewhat wilted.For over $200 I expected MUCH more.
Reviewed By:
Jennifer
Jennifer
Dec 21, 2020
I have ordered arrangements through your shop for several years and have always been pleased. This doesn't look anything like the item I ordered. It has one, sad rose rather than six brilliant, fresh ones. The carnations are also small. I understand h
Reviewed By:
Kathy Loun
Kathy Loun
Dec 16, 2020
I was expecting to see more variety. The designer said there would be about seven or eight plants. Designer mentioned there would be a star type succulent. From the photo everything looks the same and isn't very interesting.
Reviewed By:
Karen Flanders
Karen Flanders
Dec 13, 2020
First time I am disappointed. I usually order plant variety dish when friend loses a parent. This gal had major surgery & is a very important employee who has worked for us for years. $100 for this??? Your customer service & calls were amazing...this stin
Reviewed By:
K Ray
K Ray
Nov 7, 2020
This arrangement was supposed to have iris, not sure what happened, but I feel really embarrassed sending it. :( https://www.karinsflorist.com/shop/graduation/summit-serenity-bouquet/
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 7, 2020
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good to... More
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good to... More
Hello Karen,
Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Thank you for your order...we appreciate it very much! It was good to speak with you and I'm sorry for your disappointment with the missing iris. Our iris was looking good today. As we discussed, we will use some beautiful delphinium to give a similar look and feel for the missing iris. Thanks for you patience and I'm glad we had the opportunity to speak. All the best, Kevin
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Reviewed By:
Fereshteh
Fereshteh
Nov 2, 2020
This is very mediocre for $100 I thought it will be a little bigger.
Reviewed By:
Frederick Galle
Frederick Galle
Oct 3, 2020
Too small too much green wanted all white. Can't believe it.
Reviewed By:
Kelley Shealy
Kelley Shealy
Sep 12, 2020
Not what I had in mind unfortunately. I thought the vase was going to be of a color and the delphiniums a blue color. I have used your florist before. I guess I need to stick to arrangements I can see on the web site.
Reviewed By:
Whitney
Whitney
Aug 26, 2020
This is a beautiful arrangement, but not at all what I requested or was told the arrangement would be when we discussed it yesterday when I called in to place the order. I was told it was going to be a mix of pinks and orange and green floral. Mostly with
Reviewed By:
Barbara Rambo
Barbara Rambo
Jun 2, 2020
I don't like the dark purple orchids. This is not what the arrangement photo looks like. Pls change the orchids to white.
Reviewed By:
Diane Cassidy
Diane Cassidy
May 30, 2020
Looks nothing like what I ordered. I could have picked wildflowers and it would have been nicer. Look at all the empty space in it. Definitely not worth the money. Wont be back.
Reviewed By:
Debra
Debra
May 30, 2020
For a florist choice arrangement, I am underwhelmed. Sorry to be blunt. I will make sure to order a design listed next time.
Reviewed By:
Ken
Ken
May 10, 2020
I asked for a wild flower arrangement and if possible to have Black-eyed Susans incorporated into the arrangement. I know that I was probably not going to be 100% happy but unfortunately this arrangement falls flat on the wild flower feel. Sorry to leave
Reviewed By:
Melanie Blados
Melanie Blados
May 9, 2020
For the amount spent, that does not appear as grand as I would have expected.
Reviewed By:
Donna Robinson
Donna Robinson
May 9, 2020
Looks like cheap flowers no roses as in the picture. Although you charged me the same amount, unexceptable.
Reviewed By:
Patricia Bowen
Patricia Bowen
Apr 29, 2020
There were no white flowers as shown in the picture. Unhappy
Reviewed By:
John G.
John G.
Apr 25, 2020
Not pleased with flowers. Some started to die 3 days after receiving. I expected better for a total cost of $150.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Apr 25, 2020
Hello John, Thank you for your order and thank you for your review. I just got off the phone with your wife and we be replacing her flowers for her. So sorry they did not hold up. Thanks for letting us know.
Reviewed By:
Kim Paul
Kim Paul
Apr 14, 2020
disappointed that this does not contain irises. The irises were the reason i picked that arrangement. thanks kim
Reviewed By:
Betty Coe
Betty Coe
Mar 4, 2020
I was not sent this picture before it was delivered and would have chosen something much better for the money that I sent... VERY DISAPPOINTED and would like a call from someone there at Karin's . Thank you, Betty Coe
Reviewed By:
Carol Heim
Carol Heim
Feb 23, 2020
I'm very disappointed in this arrangement. It doesn't appear to have the irises that are in your photo on the website, which is why I picked it. Are the purple flowers above irises that haven't yet bloomed, or are they something else? Also, the color o
Responded To By:
Feb 25, 2020
Hello Carol, Thank you so much for your email this morning! I'm so glad you were able to see the flowers in person and that the iris are in bloom. We really appreciate your update and for letting us know. All the best, Kevin in Customer Service
Reviewed By:
Grace
Grace
Feb 9, 2020
I was really disappointed at the arrangement. The flowers were falling out. I think Jonathan misunderstood when I said to spread it to 44" it was to make it slender so it could cover about 1/2 the casket size not to display the stem. I am glad someone els
Reviewed By:
sandy guthrie sender
sandy guthrie sender
Jan 25, 2020
l am unhappy sending this. this is not the first problem with your florist. your flowers are very expensive but l want to send them to keira and family. this arrangement started to die the second day.omg you replaced them thank you. l cannot continue to s