Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 12808 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
11,467
|
89.53% |
| 4 Star ★★★★☆ |
556
|
4.34% |
| 3 Star ★★★☆☆ |
335
|
2.62% |
| 2 Star ★★☆☆☆ |
227
|
1.77% |
| 1 Star ★☆☆☆☆ |
223
|
1.74% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
guthrie famil y
guthrie famil y
Jan 24, 2020
l am having some real confusion. you sent a picture of hydrangeas and blue and yellow flowers. then you sent the above picture. which one did they get. please reply asap. sandy g
Reviewed By:
Linda Kiemel
Linda Kiemel
Jan 24, 2020
This does not look like the picture I saw on-line.I am not happy with the large lilly. I am afraid of the strong odor of the lilly for someone who just had surgery.
Reviewed By:
Pam Turchi
Pam Turchi
Jan 23, 2020
The style of the arrangement is nice.....simple and modern. But.... I don't think the colors are appropriate for a new baby. We talked about tulips, for example, when I placed the order., and I said no hydrangeas, because they do not last. When I look
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Jan 23, 2020
hello Pam,
Thank you so much for your order and your review. I'm glad we had the opportunity to talk. We will take good care of the revisions and we are so sorry for any miscommunications. Congratulations to you and your family on the new addition! All the best, Kevin
Thank you so much for your order and your review. I'm glad we had the opportunity to talk. We will take good care of the revisions and we are so sorry for any miscommunications. Congratulations to you and your family on the new addition! All the best, Kevin
Reviewed By:
Kori
Kori
Jan 13, 2020
Not the vase I ordered and I asked for the tall flowers to be removed and roses and carnations added. Disappointed.
Reviewed By:
Catherine Curley
Catherine Curley
Dec 19, 2019
I did not send this choice. I chose a white lily accented bouquet
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Dec 19, 2019
Hello Catherine, So sorry you received the wrong photo by mistake. I'm glad you received the correct photo and that you love the flowers! Thank you so much and a Very Merry Christmas!!
Reviewed By:
Spiro Macris
Spiro Macris
Dec 13, 2019
Seems rather paltry. I am disappointed.
Reviewed By:
Patricia Cole
Patricia Cole
Nov 23, 2019
I couldn't be more disappointed in the floral arrangement. It certainly doesn't look like a $200 arrangement! I was embarrassed when I saw it at Money and King st the wake last night. I can no longer trust Karins for my floral orders.
Reviewed By:
Rick
Rick
Nov 11, 2019
How disappointing! Though I ordered a colorful "Radiant Paradise Bouquet" - looks nothing like the picture...
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 11, 2019
Thank you, Rick for your order and your review! We appreciate them very much. I'm glad we were able to speak on the phone. The main reason the arrangement didn't look like the photo was tha... More
Thank you, Rick for your order and your review! We appreciate them very much. I'm glad we were able to speak on the phone. The main reason the arrangement didn't look like the photo was that the lilies were very fresh and not open at the time of the photo. Once the lilies had a chance to open they will be very pretty and look more like the photo. Also, the other colors in the arrangement will complement them nicely like the website photo. Thank you again and I'm glad we had the opportunity to connect. Sincerely, Kevin
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Reviewed By:
Beth
Beth
Nov 11, 2019
Was aiming for a patriotic theme for a vet and the green roses don't work for a red white and blue memorial, very disappointed.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 11, 2019
Hello Beth, Thank you for your order and your review. I'm sorry for you disappointment with the flowers. I'm glad you called and spoke with Jonathan. You were in good hands and he prepared ... More
Hello Beth, Thank you for your order and your review. I'm sorry for you disappointment with the flowers. I'm glad you called and spoke with Jonathan. You were in good hands and he prepared a replacement arrangement to be placed at the cemetery today. Thank you for your patience and if there is anything else we can do for you please let us know. Sincerely, Kevin
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Reviewed By:
KM
KM
Nov 6, 2019
Very skimpy arrangement for premium size and $120. Extremely disappointed.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 6, 2019
Thank you so much for your order and your review. I'm glad we could speak on the phone. I sorry for your disappointment. Unfortunately, these small photos do not do the arrangements justice. We... More
Thank you so much for your order and your review. I'm glad we could speak on the phone. I sorry for your disappointment. Unfortunately, these small photos do not do the arrangements justice. We send the photos to give you a preview of what was designed. The arrangement was definitely filled to the value with many premium flowers. Thank you for reaching out to us.
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Reviewed By:
Vincent Kelly
Vincent Kelly
Oct 27, 2019
Not impressed. One flower was already limp when she got it and the overall arrangement for what I paid was disappointing. Time to look for a new florist.
Reviewed By:
Robin Gardner & Christine Sessa on behalf of Timothy Ryan
Robin Gardner & Christine Sessa on behalf of Timothy Ryan
Oct 23, 2019
Good morning! We are not very pleased with the outcome of the Autumn Sunset Bouquet (Order #23754). It does not look like the photo posted on the website, it looks very dark. In addition to that we ordered a deluxe size bouquet for $154.99. The bouquet
Reviewed By:
Kathy
Kathy
Aug 1, 2019
Doesn't even look like the flower arrangement I ordered. Flowers are too similar in size and too similar in appearance...very different from the arrangement I selected in a picture.
Reviewed By:
Linda Malone
Linda Malone
Jun 20, 2019
Somewhat disappointed... Flowers look sad and arraignment doesn't look 24” wide
Reviewed By:
Susan Connors
Susan Connors
May 30, 2019
That cost $100? It looks much smaller than I expected. Maybe it is just a bad picture.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 30, 2019
Hello Susan, Thank you for our response. So sorry the photo was taken so far away. The arrangement is much prettier and larger in person. The photo does not do it justice. We have a few new team mem... More
Hello Susan, Thank you for our response. So sorry the photo was taken so far away. The arrangement is much prettier and larger in person. The photo does not do it justice. We have a few new team members and they are adjusting to the right distance for taking photos. We appreciate your patience with the situation and please let us know if we can help you with anything else.
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Reviewed By:
Chris DePippo
Chris DePippo
May 13, 2019
I was terribly disappointed by the arrangement and by the subpar quality of the flowers. The color was not what I ordered, and the tulips themselves are ordinary—not the very dramatic large cup French tulips I always request. I called on FRI to let y'a
Reviewed By:
Wayne Wilkinson
Wayne Wilkinson
May 13, 2019
I was very disappointed with the arrangement. Flowers were broken and already dying.
Reviewed By:
Jiha
Jiha
May 11, 2019
Can you re-arrange the flowers? two peach gerbera daisies looks better when they are next to each other like the web-photo. Also, white tulips can you make it look up? or hold its stem so it doesn't look like they are drooping, facing the floor.
Reviewed By:
Larry Shabe
Larry Shabe
May 11, 2019
Serious mistake! I ordered a $275.00 Spring arrangement in a basket.
Reviewed By:
Larry Shabe
Larry Shabe
May 11, 2019
Serious mistake! I ordered a $275.00 Spring arrangement in a basket
Reviewed By:
Susan Garvey
Susan Garvey
May 7, 2019
since you asked I'll tell you. I love the vase! The arrangement is pretty, as always. However,I think the flowers are a bit skimpy for $85.00 worth of flowers.
Reviewed By:
Sarah Hamby
Sarah Hamby
Apr 9, 2019
I don't think the flowers are arranged very pretty. I thought for the amount spent, the arrangement would have been larger. The dark red roses were not a good choice. The colors don't pop the way I had hoped, Not at all what I had imagined it would look.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Apr 9, 2019
Hello Sarah, It was very nice to speak with you on the phone! It was so good to hear that your brother likes the floral arrangement and that he uses Karin's Florist all the time. I'm glad... More
Hello Sarah, It was very nice to speak with you on the phone! It was so good to hear that your brother likes the floral arrangement and that he uses Karin's Florist all the time. I'm glad he sent you a photo also and that it showed up better to you then our photo. Thanks again and I'm glad we could chat!
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Reviewed By:
Judith Terzic
Judith Terzic
Mar 26, 2019
Colors are all wrong. Wanted bright spring these definitely look fall and like a budget bunch
Responded To By:
Mar 26, 2019
I am glad we had the opportunity to recreate your arrangement to meet your satisfaction. We are happy you liked the new flowers. Thank you so much.
Reviewed By:
1605849
1605849
Mar 15, 2019
Premium bouquet is lacking -- it appears the designer added extra filler and replaced 4 white roses with orange roses and a few iris' with semi-open iris' Very disappointing.
Reviewed By:
John Booze
John Booze
Mar 14, 2019
This was the worst experience I have had with Karins. It will be the last. Here is why... when I sent flowers to my wife they die within a few days and are twice as expensive as other Florists. I saw the flower that we had sent to the DeCampli funeral
