Karin's Florist, Vienna, VA - Customer Flower Reviews
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Total reviews: 13653 reviews | Star Rating: 4.78
| 5 Star ★★★★★ |
12,241
|
89.66% |
| 4 Star ★★★★☆ |
584
|
4.28% |
| 3 Star ★★★☆☆ |
350
|
2.56% |
| 2 Star ★★☆☆☆ |
238
|
1.74% |
| 1 Star ★☆☆☆☆ |
240
|
1.76% |
Real Customers, Real Reviews
All reviews are from verified Karin's Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Beth
Beth
Nov 11, 2019
Was aiming for a patriotic theme for a vet and the green roses don't work for a red white and blue memorial, very disappointed.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 11, 2019
Hello Beth, Thank you for your order and your review. I'm sorry for you disappointment with the flowers. I'm glad you called and spoke with Jonathan. You were in good hands and he prepared ... More
Hello Beth, Thank you for your order and your review. I'm sorry for you disappointment with the flowers. I'm glad you called and spoke with Jonathan. You were in good hands and he prepared a replacement arrangement to be placed at the cemetery today. Thank you for your patience and if there is anything else we can do for you please let us know. Sincerely, Kevin
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Reviewed By:
KM
KM
Nov 6, 2019
Very skimpy arrangement for premium size and $120. Extremely disappointed.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Nov 6, 2019
Thank you so much for your order and your review. I'm glad we could speak on the phone. I sorry for your disappointment. Unfortunately, these small photos do not do the arrangements justice. We... More
Thank you so much for your order and your review. I'm glad we could speak on the phone. I sorry for your disappointment. Unfortunately, these small photos do not do the arrangements justice. We send the photos to give you a preview of what was designed. The arrangement was definitely filled to the value with many premium flowers. Thank you for reaching out to us.
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Reviewed By:
Vincent Kelly
Vincent Kelly
Oct 27, 2019
Not impressed. One flower was already limp when she got it and the overall arrangement for what I paid was disappointing. Time to look for a new florist.
Reviewed By:
Robin Gardner & Christine Sessa on behalf of Timothy Ryan
Robin Gardner & Christine Sessa on behalf of Timothy Ryan
Oct 23, 2019
Good morning! We are not very pleased with the outcome of the Autumn Sunset Bouquet (Order #23754). It does not look like the photo posted on the website, it looks very dark. In addition to that we ordered a deluxe size bouquet for $154.99. The bouquet
Reviewed By:
Kathy
Kathy
Aug 1, 2019
Doesn't even look like the flower arrangement I ordered. Flowers are too similar in size and too similar in appearance...very different from the arrangement I selected in a picture.
Reviewed By:
Linda Malone
Linda Malone
Jun 20, 2019
Somewhat disappointed... Flowers look sad and arraignment doesn't look 24” wide
Reviewed By:
Susan Connors
Susan Connors
May 30, 2019
That cost $100? It looks much smaller than I expected. Maybe it is just a bad picture.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
May 30, 2019
Hello Susan, Thank you for our response. So sorry the photo was taken so far away. The arrangement is much prettier and larger in person. The photo does not do it justice. We have a few new team mem... More
Hello Susan, Thank you for our response. So sorry the photo was taken so far away. The arrangement is much prettier and larger in person. The photo does not do it justice. We have a few new team members and they are adjusting to the right distance for taking photos. We appreciate your patience with the situation and please let us know if we can help you with anything else.
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Reviewed By:
Chris DePippo
Chris DePippo
May 13, 2019
I was terribly disappointed by the arrangement and by the subpar quality of the flowers. The color was not what I ordered, and the tulips themselves are ordinary—not the very dramatic large cup French tulips I always request. I called on FRI to let y'a
Reviewed By:
Wayne Wilkinson
Wayne Wilkinson
May 13, 2019
I was very disappointed with the arrangement. Flowers were broken and already dying.
Reviewed By:
Jiha
Jiha
May 11, 2019
Can you re-arrange the flowers? two peach gerbera daisies looks better when they are next to each other like the web-photo. Also, white tulips can you make it look up? or hold its stem so it doesn't look like they are drooping, facing the floor.
Reviewed By:
Larry Shabe
Larry Shabe
May 11, 2019
Serious mistake! I ordered a $275.00 Spring arrangement in a basket.
Reviewed By:
Larry Shabe
Larry Shabe
May 11, 2019
Serious mistake! I ordered a $275.00 Spring arrangement in a basket
Reviewed By:
Susan Garvey
Susan Garvey
May 7, 2019
since you asked I'll tell you. I love the vase! The arrangement is pretty, as always. However,I think the flowers are a bit skimpy for $85.00 worth of flowers.
Reviewed By:
Sarah Hamby
Sarah Hamby
Apr 9, 2019
I don't think the flowers are arranged very pretty. I thought for the amount spent, the arrangement would have been larger. The dark red roses were not a good choice. The colors don't pop the way I had hoped, Not at all what I had imagined it would look.
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Apr 9, 2019
Hello Sarah, It was very nice to speak with you on the phone! It was so good to hear that your brother likes the floral arrangement and that he uses Karin's Florist all the time. I'm glad... More
Hello Sarah, It was very nice to speak with you on the phone! It was so good to hear that your brother likes the floral arrangement and that he uses Karin's Florist all the time. I'm glad he sent you a photo also and that it showed up better to you then our photo. Thanks again and I'm glad we could chat!
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Reviewed By:
Judith Terzic
Judith Terzic
Mar 26, 2019
Colors are all wrong. Wanted bright spring these definitely look fall and like a budget bunch
Responded To By:
Mar 26, 2019
I am glad we had the opportunity to recreate your arrangement to meet your satisfaction. We are happy you liked the new flowers. Thank you so much.
Reviewed By:
1605849
1605849
Mar 15, 2019
Premium bouquet is lacking -- it appears the designer added extra filler and replaced 4 white roses with orange roses and a few iris' with semi-open iris' Very disappointing.
Reviewed By:
John Booze
John Booze
Mar 14, 2019
This was the worst experience I have had with Karins. It will be the last. Here is why... when I sent flowers to my wife they die within a few days and are twice as expensive as other Florists. I saw the flower that we had sent to the DeCampli funeral
Reviewed By:
Carolyn Rector
Carolyn Rector
Feb 27, 2019
Email said the flowers were delivered but they never made it to my daughter today.
Reviewed By:
C. Murphy
C. Murphy
Feb 17, 2019
I have been ordering from Karin's for years & I never experienced an arrangement that I was disappointed in. However, first time for everything! This was a Valentine's Day gift to my husband! The designer must have been experimenting at the time
Reviewed By:
Mark Brown
Mark Brown
Feb 16, 2019
Hugely disappointing arrangement because within 24 hours, some flowers were visibly limp and sagging. Even the helium filled balloon was on the floor after 24 hours. Worst arrangement we have received from Karin's in the 10 years I have been a customer.
Responded To By:
Feb 16, 2019
Hello Mark, So sorry to hear that your flower did not hold up. I'm glad I could reach you on the phone and we are sending out a replacement to you. We appreciate your patience with the situation and your long patronage with Karin's
Sincerely, Kevin in Customer Service
Sincerely, Kevin in Customer Service
Reviewed By:
K Hardy
K Hardy
Dec 26, 2018
Delivery was timely, but flowers weren't fresh. We filled with water, but they were wilted by next day.
Responded To By:
Dec 26, 2018
Thank you for your order and your review. We are so very sorry your flowers didn't last as long as they should have. I am glad we had a chance to talk. Please let us know if we can be of any further assistance, and thank you for choosing Karin's Florist.
Reviewed By:
Keen
Keen
Dec 18, 2018
Normally we are very happy with Karin's. Unfortunately we were very disappointed with this arrangement. The 2 purple orchids were very tiny and placed at the bottom of the arrangement. It certainly did not appear as a deluxe arrangement. We were ve
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Dec 18, 2018
Thank you for your review and we are sorry to hear of your disappointment. It was good to speak to you on the phone and we hope you are enjoying your replacement.
Reviewed By:
Pam micene
Pam micene
Dec 18, 2018
Considering the price we were disappointed with the flowers. The bouquet was small and just was unremarkable
Reviewed By:
Tim R
Tim R
Dec 7, 2018
Flowers started wilting within two days of delivery. Roses died within two days of delivery.
Reviewed By:
James Reeves
James Reeves
Nov 30, 2018
2 days later, the flowers were dying
Responded To By:
Kevin Shay / VIP Customer Service
Kevin Shay / VIP Customer Service
Dec 1, 2018
Hello James, Thank you for your review. We appreciate it very much! The original order was for a vase of purple and white flowers and some other colors. Our designer chose to use a taller vase. When... More
Hello James, Thank you for your review. We appreciate it very much! The original order was for a vase of purple and white flowers and some other colors. Our designer chose to use a taller vase. When we found out that flowers were dying we sent a replacement out the same day. The designer chose a shorter vase arrangement with lots of orchids that are premium flowers that do hold up better. We are so sorry for your disappointment and we hope you enjoy the replacement arrangement.
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