McShan Florist, Dallas, TX - Customer Flower Reviews

This picture looks great. However, after the flowers arrived, and we looked at the back side, I was less than impressed. I've been using McShan's for at least 40 years and you normally go above and beyond, but there are close-to-dead flowers in this arrangement, and for what I paid, that just should not happen.

Hi, can you remove the eucalyptus? The arrangement I chose was more modest and I think the eucalyptus makes it too flashy.

Hopefully not my order since I ordered white roses and pink Lilly's for retirement not a birthday

Ordered a dozen red roses and received on 11, not 12.

not hydrangeas so

The actual bouquet looks to be a quarter of the size of what was pictured on the website. I would therefore hope to only be charged a quarter of the price, which of course didn't happen. Disappointing.

I am disappointed in these flowers and the customer service. They were supposed to be sympathy flowers and have white and when I followed up after I first received the picture, Tracy assured me it was being sent back to design to have white flowers added since the gladiolus were closed. She said they would resend me a pic of the final product before it was delivered. I never heard anything back until I got a notification about the flowers being delivered. I called back and there was no picture of the remake and my friend who received the flowers sent me a picture and there were absolutely no white flowers. I am so disappointed about the customer service and response to this. I was hopeful that the flowers would be fixed but no it seems like there was miscommunication. My family has been a customer of McShan's for the past decade or more and we will not be returning after this.

Looks absolutely nothing like the arrangement displayed on line.

Was embarrassed and very disappointed in this arrangement. I understand that things are more costly now but for $140.00 (not including tax or delivery), I expected something a bit nicer than what was delivered to the funeral home.

Not happy with this. This doesn't look like the arrangement I requested. Looks way too somber for a baby announcement! Needs the bright flowers I selected.

Disappointed. I called and spoke to a lady on the phone that I wanted the So Happy Your Mine flowers, but in a glass vase versus the yellow happy face mug. These flowers aren't anywhere close to that arrangement that I selected. This is even more of a disappointment after spending close to $100, where I could have gone to Kroger and gotten something closer to what I had picked for 1/4 of the price. Lesson learned. I won't be ordering again.

Was not pleased.was not like I ordered

I have already called about this bouquet. It was not what I expected from McShans. It did not meet my expectations. I will only order due to the fact that in the past all flower arrangements have been more than beautiful.

The flowers were delivered to the cemetery late. They weren't available for the funeral service. I'm prone to asking for a refund since they never made it to the intended family.

Prices way up, size way, way, way down. I have been buying arrangements from McShan for decades (way before your current database existed). Never have I been so disappointed. I feel ripped off. Unlikely to ever order from McShan again. Sad.

Looks different than the photo listed on your website. Where is the ribbon? Looks very plain

Hello! These flowers look like they are stuffed in the vase. Not what i expected for a $100 arrangement. Ive seen you guys do arrangement much better than this.

I was not pleased at all. I ask for a spring bouquet and got more geeen than spring flowers. I may have to start using someone else. I hate to. Mcshan has been our florist for 55 years.

hello, this is not what i ordered at all what i ordered - it was to be pink roses and lillies. do not like it at all.

I am extremely unhappy with McShan. I requested that a photo of the arrangement be sent to me by TEXT, NOT EMAIL, and provided the phone number. I don't have regular access to email, but i check my phone for texts fairly often. I requested a photo of the arrangement IN ADVANCE.

We ordered and paid for a deluxe upgrade and are very disappointed in what they sent! I'm glad they sent a photo of the poor arrangement.

The flowers look very old and wilted. Doesn't look fresh at all. The roses are not the light color as in the picture online

This is not what I ordered. Very different from the picture on the website and not worth $102. Quite dissatisfied.

Not happy flowers was welted

This does not look nearly as full as what is pictured online. I've always ordered from McShan and this is not the quality I am used to.