McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70607 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,097
85.11%
4 Star ★★★★
 
 
4,553
6.45%
3 Star ★★★☆☆
 
 
2,388
3.38%
2 Star ★★☆☆☆
 
 
1,504
2.13%
1 Star ☆☆☆☆
 
 
2,065
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Ruby Spead
Jun 22, 2023
Thank you so much for the plant Just gorgeous
Responded To By:

Jun 27, 2023
Thank you, Ruby!
★★★★
Reviewed By:
Becky Brown
Jun 15, 2023
BERY DISAPPOINTED. Not enough plant or flowers for the money!!
Responded To By:

Jun 15, 2023
We apologize if this is not what you expected. We did leave you a voicemail regarding this review. Our number is 214-324-2481, please give us a call back at your convenience.
★★★★
Reviewed By:
Elaine Shadowens
Jun 9, 2023
I want a full refund. This was very bad quality
★★★★
Reviewed By:
Debra Hebisen
Jun 4, 2023
5 star they were so pretty.
Responded To By:

Jun 10, 2023
Thank you, Debra!
★★★★
Reviewed By:
Sue Inurrigarro
Jun 2, 2023
This doesn't look at all like what I ordered. I have been ordering thru McShan for decades. This is the first time I have ever been disappointed.
★★★★
Reviewed By:
Herbert Daniel
Jun 2, 2023
This is not what I ordered! There were supposed to be many vivid colors, not this! Also, is this $600 worth of flowers??
Responded To By:
Bruce McShan / President
Jun 10, 2023
We apologize that this was not what you were expecting. Thank you for allowing us to fix this for you!
★★★★
Reviewed By:
William Friend
May 28, 2023
I had specifically asked during the in-person order process for red gladiolus in the arrangements as it was for Pentecost Sunday at church and all the decor would be red. When the bouquets arrived, they were orange gladiolus. Had a back and forth with the customer service rep about orange vs. red. She then told me "you can't change mother nature" Excuse me? I've been a gardener for 50 years and have raised every color of gladiolus under the sun. There are red gladiolus and plenty of them. If their supplier couldn't supply the right color, it's not my problem. They should have called me when they received the gladiolus to have me look at them and I would have cancelled the order. I even showed them pictures of red gladiolus when I placed the order and still got orange. The hue was important, again, because it was Pentecost Sunday and the rest of the church was decked out in red. I had to sit and look at these hideous orange things clashing with all the red around the room. I wanted to hide behind the pew.
★★★★
Reviewed By:
Carolyn Scott. Greater Mt. Olive B. C.
May 24, 2023
No color where the red apples or oranges. Basket look cheap. For what it cost I was expecting more It looks cheap and tacky.
Responded To By:

Jun 1, 2023
We apologize for not showing the color in the basket! Thank you for allowing us to fix the mistake!
★★★★
Reviewed By:
Myrna Daniels Henderson
May 23, 2023
Always amazed at how great your work is.
Responded To By:

Jun 1, 2023
Thank you, Myrna!
★★★★
Reviewed By:
Jeanne Roebuck
May 22, 2023
Not happy about the container that it is in. Metal? Really this was a sympathy arrangement and should have been in a ceramic or basket container. Very cheap looking.
★★★★
Reviewed By:
Melody Mills
May 18, 2023
They were not what I ordered The shape was the only thing that was correct I asked for hot pink and green There were suppose to be Star Gazer Lilies It was a red and White mess Was totally embarrassed becuase I ordered for others. When I called on Monday 5/8 and complained. At first was offered a 20% discount after seeing the picture; she offered me 50% off I only got 23% You were recommened to me Very unsatisfied
★★★★
Reviewed By:
Marita Taghizadeh
May 18, 2023
Really bad. They died in 2 days
★★★★
Reviewed By:
Tauneq Barkoh
May 17, 2023
The flowers were not what I expected or requested. I requested light bold colors for a spring look. These flowers are dark and do not represent spring. Furthermore, I do not like the way they look.
★★★★
Reviewed By:
Cliff Stricklin
May 16, 2023
The flowers were never delivered and my Mom missed her Mother's Day surprise. McShane has never let me down before but did this time.
★★★★
Reviewed By:
AdjoaIdaIsa Belle Halle
May 16, 2023
Receivers loved flowers
Responded To By:

May 18, 2023
Thank you, Adjoaldalsa!
★★★★
Reviewed By:
Genell Durkee
May 13, 2023
Frankly a bit dissappointed My order was to be a spring mix of flowers This appears to be mostly mums and a few roses Not the mix one invisions for spring Mums and lots of baby's breath Not particularly high end flowers The flowers at the bottom of the wreath appear to be broken and/or wilted Certainly not your best work McShans
Responded To By:

May 15, 2023
We apologize that this was not what you were expecting! We did try to reach out to you to further discuss this issue. Please give us a call at 214-324-2481 regarding this order and we'd be more than happy to help!
★★★★
Reviewed By:
Glenda Story
May 12, 2023
It doesn't look like the photo on the website. Should have had austamaria and more roses. But go ahead and send it. I don't want to take the time to redo it.
Responded To By:

May 15, 2023
We apologize this was not what you were expecting. We are glad you allowed us to fix this issue.
★★★★
Reviewed By:
Nina
May 12, 2023
For $124 this is a total rip off. I've always used McShan but seeing this small flimsy design I doubt I'll ever use again.
Responded To By:

May 15, 2023
We apologize this was not what you were expecting. We did leave you a message regarding this order. Please give us a call at 214-324-2481 and we will get this fixed for you.
★★★★
Reviewed By:
Susan Martin
May 11, 2023
It is soooo small……. Disappointed!
Responded To By:

May 15, 2023
We apologize that this was not what you were expecting. We are glad that we were able to reach you and correct this issue before delivery!
★★★★
Reviewed By:
Mandy
May 10, 2023
It doesn't look like the photo on the website and doesn't have the wow factor especially for the amount of money I paid. It's supposed to have more contrast in flower colors like the website. I would expect this from an ordinary florist not from McShan's. Definitely will reconsider ordering from McShan's again.
Responded To By:

May 15, 2023
We apologize that this was not what you were expecting. We are glad we got the chance to speak with you regarding the situation and were able to fix it for you.
★★★★
Reviewed By:
BB
May 9, 2023
Absolutely adorable!
★★★★
Reviewed By:
BB
May 9, 2023
Absolutely beautiful!
★★★★
Reviewed By:
BB
May 9, 2023
Very pretty!
★★★★
Reviewed By:
Nelda Leist
May 8, 2023
I asked for a basket!
Responded To By:

May 8, 2023
We apologize that this was not what you expected. We did leave you a voicemail regarding this issue. Please give us a call at 214-324-2481 and we can solve your issue.
★★★★
Reviewed By:
Kelli Griffin
May 2, 2023
This looks nothing like what I ordered and does not look healthy.
Responded To By:

May 2, 2023
We apologize that the picture was not what you expected. I am glad we got in touch and I was able to reassure you regarding your order. Let us know if you need anything else! Thank you, Kelli!
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