McShan Florist, Dallas, TX - Customer Flower Reviews

The vase looks ugly and does t look like the pic I ordered

the arrangement that was delivered was not what I ordered.

No I don't like them Can we redo the order? This is so embarrassing! May I speak with a designer?

Look nothing like the photo. I ordered 2 arrangements. This one doesnt look as near as nice and the other order.

That really does not look like what I order! Not really happy with that arrangement at all. Too much green!

Was very disappointed. Was not at all what I was hoping for and My Mom was disappointed too. For the money paid, should have more flowers, less greenery and something besides carnations. Thank you for canceling the order and crediting my AMEX card.

I ordered a “green plant” for my friends Mother's funeral. I wanted an ALL green, no color plant. I don't like this plant!!! I know there's no time to change so, this will have to do.

I received a picture of the arrangement that was received from the recipient and I was not pleased at all...especially for the price I paid. It looked like a cheap imitation of the picture I selected. The roses were much darker and everything looked droopy and sparse. I was very disappointed.

This nothing like what I ordered - please revise this to be pink and purple. Very disappointed in this order, Not at all what I ordered, Where is the Cross? I'm very upset at this arrangement - Looks cheap and thrown together. When I place my order the lady said they had the Pink and orange like the picture I was ordering. Very ugly !!!!!

Had to get refund due to non delivery. First time in about 10 years that McShan missed delivery. Josie was upset that I wanted a refund stating that McShan and its delivery was only human. Being human myself, I felt it was okay to request a refund for no delivery. I guess only the employees of mcshan florist are the humans.

That plant is NOT AS FULL/TALL as the online image. I'll send you the photo. WHERE is the PINK BOW I ask the agent for TWICE, it's a sympathy plant. I have been disappointed with the last two orders from you.

I have received many lovely arrangements from McShsn. This is first time ordering. Not what l asked for. I was told a picture would be sent in advance if delivery and it was not.

SHAME ON YOU!!!!!!!! PURPLE/LAVENDER ARE COLORS FOR DEMENTIA JUST IN CASE YOU AND THE WORKERS DO NOT KNOW, BUT YOU AND THE WORKERS SHOULD BE AWARE OF THIS!!!!! I WORKED IN THE HOSPITAL FOR 34 YEARS AND I CANNOT BELIEVE YOU TOTALLY RUINED MY ORDER MUCH LESS MY SURPRISE!!!!!!! I am sooo disappointed with McShan Florist. I specifically ordered the lavender/purple roses. Nothing else would do!!!!!! You even charged me EXTRA FOR VALENTINE's DAY roses, even through that day has come and gone. And then put pink of all colors.... this is the ugliest thing I have ever seen in my life. It was going to a DEMENTIA CENTER/MEMORY CARE FACILITY IN TURTLE CREEK and you definitely totally ruined the whole theme. i specifically said PURPLE EVERYTHING, but will have to do with the lavender because that is all that you carry. Carrie took my order and she knows how important this was to me and you just totally RUINED it with your total disregard of sentimentality in my order. I am sooooo upset and i expect you to make this right with me!!!!!! LYNDA SAXTON 972/814-1534...SHAME ON YOU

Flowers not delivered as promised and paid. Asked to have them left at the door. Disappointing and expect a refund. Worst part is no explanation.

First and foremost my delivery wasn't made on Valentine's Day. Next they called me at 5:30pm to inform me and didn't answer on call back. Spoke with representative the next day didn't offer any condolences or discount for not delivering on the right day. I have been ordering from this company over the years. Customer service wasn't concerned. I am not satisfied at all.

After seeing the photo of the flowers delivered I was a bit let down. Over the 40 years of using McShan's when ordering 12 Traditional Red Roses they are delivered with baby's breathe and the roses themselves are vibrate. As you can see in the picture of the delivered flowers, a few of the roses are brown tip, no baby breathe. The delivered roses looks nothing like the website.

Never received flowers. Worst Valentines ever. Please ensure when receiving orders you have enough drivers for deliveries if not cut off orders.

Arrangement arrive. I was surprised that from one side of the arrangement, all that was visible ws greenery. No flowers whatsoever. Is this a new way McShan has adopted in arranging flowers ??? In all the years I have been a customer, I have never received a one-sided arrangement. It's like the arrangenent is missing one - half of the flowers. Maybe it's time that I quit using McShan for my floral needs.

I thought it would be bigger and have some blooms on it. It doesn't look like the picture that I chose on the website. I'm disappointed compared to the picture that represented my order. I was going to go with an online florist and then I knew I could trust McShan because y'all been around 50 plus years.

I'm devastated how badly McShan has let me down. I have been a customer of McShan for nearly 30 years, was introduced to McShan by Missy Bailey. My wife recently started a new job and her associates are much younger and cruel to her. I so badly wanted all of them to see my wife's beautiful arrangement for them to know how much she is loved. I spent $ 150.00! Why, because her happiness means everything to me, and I trusted McShan. Instead my poor wife watched other's receive flowers, and she received nothing for Valentine's day. I'm heartbroken for her, and it's my fault for trusting McShan. McShan didn't need to accept more orders than they could deliver, McShan obviously puts profits before service, and that is so disappointing. Good bye.

Terrible. Nothing was ever delivered to my wife on Valentines Day. She is now at home without flowers. Got to do better!

Did not get there before noon like I paid extra for. Don't look as good as previous years

This was the second time my order was delivered because the first time it was sent incorrectly AND the second time it was sent out to the incorrect address. Not only did it have to be delivered a third time because it went out to the wrong address but then you all picked up the plant that you wrongly delivered which in my opinion is rude since the problem was your fault to begin with. If you do that, you should have a least partially refunded me for getting the entire order wrong twice. I'm very disappointed in the transaction.

This arrangement looks nothing like what was on the website. I haven't received the flowers yet but the website showed Star Gazer lilies and at least a dozen white roses. $220. Does this look like it is worth $220? I could do better at Walmart, seriously. I've been a McShan's customer for 10 years and the last few years the quality has really gone downhill. This is my last order.

These were supposed to be pink with Lillie's I dont think this is my order.