McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70599 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,090
|
85.11% |
4 Star ★★★★☆ |
4,553
|
6.45% |
3 Star ★★★☆☆ |
2,388
|
3.38% |
2 Star ★★☆☆☆ |
1,504
|
2.13% |
1 Star ★☆☆☆☆ |
2,064
|
2.92% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Cherie Wasoff
Cherie Wasoff
Feb 14, 2023
Pretty bad compared to what I selected. Pale pink roses and white in a short vase with minimal green, this is not.
Responded To By:
Feb 15, 2023
Please give us a call and we would be happy to make this right for you in whatever way you see fit. 214-324-2481. We appreciate your candor, and we apologize! Thanks!
Reviewed By:
VICTOR MOORE
VICTOR MOORE
Feb 13, 2023
NO 👎 NOT WHAT I ORDERED
Responded To By:
Feb 15, 2023
Please give us a call and we would be happy to make this right for you in whatever way you see fit. 214-324-2481. We appreciate your candor, and we apologize! Thanks!!
Reviewed By:
Linda Weadock
Linda Weadock
Feb 6, 2023
Where are the lilies? Should have the red and white ones to go with the roses
Responded To By:
Feb 6, 2023
If you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are disappointed and value your feedback and your business. Thanks!
Reviewed By:
Cathy
Cathy
Jan 30, 2023
She never received the flowers. So i ask to cancel my order and refund my money
Reviewed By:
Linda Wright cook
Linda Wright cook
Jan 28, 2023
Flowers looked nothing like the online picture. They didn't have 3 of the flowers and the design was awful. They should've told me up front on a $250.00 arrangement.
Reviewed By:
Scherri McGinn (house acct with McShan's)
Scherri McGinn (house acct with McShan's)
Jan 27, 2023
i can see maybe 6 gerber daisies and was charged $97.37 (which included $15 delivery fee to drive down Garland Road; the address was Angora Street off Lakeland...less than 1mile from your storefront!) I have been your customer 40+yrs and this is not right; the arrangement was to cheer up a friend after terrible dental surgery and from her employer (via my account). The charge works out to $13/gerber daisy and obviously a ton of filler greenery. This pricing seems unreasonably high for the small quantity in the arrangement. please either issue a credit or send an additional arrangement next monday, "skimpy" is not the impression i was hoping for.
Responded To By:
Jan 27, 2023
Scherri, you will need to call us so that we can get this taken care of for you! Please call 214-324-2481 and we will gladly make this right in whatever way you see fit! We look forward to hearing from you asap! Thanks!!
Reviewed By:
Pamela Blumetti
Pamela Blumetti
Jan 27, 2023
This arrangement looks like a sad unattended garden! It looks NOTHING like the picture of the Serene Retreat on the website, the only thing that is similar is the terra cotta colored planter. I've used McShan's for years. While a may not be a frequent customer, I always keep you in mind. This came to an end today.
Responded To By:
Jan 27, 2023
Thank you for letting us fix this for you, we appreciate you!
Reviewed By:
Pam
Pam
Jan 25, 2023
Not what I expected for the price.
Responded To By:
Jan 25, 2023
I have filed a service ticket for you with our customer service team. You should hear back very shortly. Thanks!
Reviewed By:
Ward
Ward
Jan 25, 2023
I ordered three dozen roses!!!!
Responded To By:
Jan 25, 2023
Ward, please give us a call as soon as you can so we can check and correct if need be! We definitely want you to be happy with what you purchased. Our phone number is 214-324-2481 and we look forward to hearing from you soon. Thanks!
Reviewed By:
Marvin Otero
Marvin Otero
Jan 24, 2023
Faded pink really . Not what it shows online as a true pink color . I would known that would u gotten red roses instead
Reviewed By:
Myrna Daniels Henderson
Myrna Daniels Henderson
Jan 23, 2023
Thank you for your prompt delivery. The client liked the flowers. 5 Stars!!!!
Reviewed By:
Myrna Daniels Henderson
Myrna Daniels Henderson
Jan 23, 2023
Thank you for your timely and friendly delivery! The client really liked the plant. ~Myrna
Reviewed By:
Rita
Rita
Jan 22, 2023
The flower in the white vase size is misleading on the web. I never would have ordered that little little flower for a funeral. Very disappointed
Reviewed By:
Carolyn Tillery
Carolyn Tillery
Jan 18, 2023
Very dissatisfied! Looks as though half of the plants were left out of it.
Reviewed By:
Jean Brown
Jean Brown
Jan 18, 2023
I have never been so disappointed. The corsage was terrible. None of these were what I expected from McShan Florist. I have never ordered corsages/ bountineers from you before but your other flowers/plants have always been the best so I expected nothing less but I was less than pleased with what I got. Jean Brown
Reviewed By:
Thelma
Thelma
Jan 18, 2023
Not happy with this arrangement would have loved to see more flowers on here- While reviewing some of your arrangements online- i see others for less than 100 dollars that have more flowers than what was provided on my arrangement.
Reviewed By:
Elaine
Elaine
Jan 18, 2023
Flowers are not what I ordered!!! I paid for $150 huge arrangement and this is a tiny bouquet that looks nothing like it. Also your delivery windows are terrible. The funeral will be over by the time this arrives although I ordered the days before!
Reviewed By:
DEENA SALAZAR
DEENA SALAZAR
Jan 16, 2023
I paid extra for the deluxe and tell them to add those little red whatever they were called they look like red broom sticking up in the back of the picture, I don't know what they were called I'm sorry. This is the worst flower arrangement I've ever had sent to my daughter. She even thought it was kind of funny like did you really send me this? I was ashamed truly ashamed! I ordered from you all all the time or when there is an occasion. You are the only place I ordered from, my mother ordered from you all way back in the '60s and I've been ordering from y'all every since. I'm not so sure now, I was very disappointed very disappointed on this order!
Reviewed By:
Richard Lee Hilton
Richard Lee Hilton
Jan 16, 2023
No I did not ...for one reason this is mine ... my order is not to be done until this Thursday or Friday for a delevery on Friday morning January 20th by 9 am to Calvary Hill Funeral Home and when my order is finished it needs have 18 Red Roses and more BB as requested. All this information has been related to the staff.
Reviewed By:
Judith Williams
Judith Williams
Jan 13, 2023
If that is an actual picture I am VERY DISAPPOINTED!!! That does not look like a $75 plant. Shame in you!!!
Reviewed By:
Rose Swanson
Rose Swanson
Jan 6, 2023
That does not look like what I ordered, it was supposed to have some small purple flowers and the original picture online for what I thought I ordered looked more "leggy" this is just 6 roses smothered in greenery. I'm disappointed.
Reviewed By:
AdjoaIdaIsa Belle Halle
AdjoaIdaIsa Belle Halle
Jan 6, 2023
Family loved their flora gift.I appreciate the effort to fulfill the order as requested.Thank you.