McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69724 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,299
|
85.05% |
| 4 Star ★★★★☆ |
4,524
|
6.49% |
| 3 Star ★★★☆☆ |
2,361
|
3.39% |
| 2 Star ★★☆☆☆ |
1,493
|
2.14% |
| 1 Star ★☆☆☆☆ |
2,047
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Elaine
Elaine
Jan 18, 2023
Flowers are not what I ordered!!! I paid for $150 huge arrangement and this is a tiny bouquet that looks nothing like it. Also your delivery windows are terrible. The funeral will be over by the time this arrives although I ordered the days before!
Reviewed By:
DEENA SALAZAR
DEENA SALAZAR
Jan 16, 2023
I paid extra for the deluxe and tell them to add those little red whatever they were called they look like red broom sticking up in the back of the picture, I don't know what they were called I'm sorry. This is the worst flower arrangement I've ever had sent to my daughter. She even thought it was kind of funny like did you really send me this? I was ashamed truly ashamed! I ordered from you all all the time or when there is an occasion. You are the only place I ordered from, my mother ordered from you all way back in the '60s and I've been ordering from y'all every since. I'm not so sure now, I was very disappointed very disappointed on this order!
Reviewed By:
Richard Lee Hilton
Richard Lee Hilton
Jan 16, 2023
No I did not ...for one reason this is mine ... my order is not to be done until this Thursday or Friday for a delevery on Friday morning January 20th by 9 am to Calvary Hill Funeral Home and when my order is finished it needs have 18 Red Roses and more BB as requested. All this information has been related to the staff.
Reviewed By:
Judith Williams
Judith Williams
Jan 13, 2023
If that is an actual picture I am VERY DISAPPOINTED!!! That does not look like a $75 plant. Shame in you!!!
Reviewed By:
Scot
Scot
Jan 7, 2023
Dandy, but has it been delivered?
Reviewed By:
Kiros Gabriel
Kiros Gabriel
Jan 6, 2023
Not Happy
Reviewed By:
Rose Swanson
Rose Swanson
Jan 6, 2023
That does not look like what I ordered, it was supposed to have some small purple flowers and the original picture online for what I thought I ordered looked more "leggy" this is just 6 roses smothered in greenery. I'm disappointed.
Reviewed By:
AdjoaIdaIsa Belle Halle
AdjoaIdaIsa Belle Halle
Jan 6, 2023
Family loved their flora gift.I appreciate the effort to fulfill the order as requested.Thank you.
Reviewed By:
Terry
Terry
Jan 5, 2023
Not rose buds No purple filler as shown on line
Reviewed By:
Pearliesa
Pearliesa
Dec 31, 2022
Not what I expected. The picture online looked better than photo received. Very disappointed in floral arrangement received looks nothing like what I ordered.
Reviewed By:
Melanie
Melanie
Dec 28, 2022
I ordered and paid for the DELUXE version of this arrangement. That is NOT what I received. Very disappointed!
Reviewed By:
Pamela Hardy
Pamela Hardy
Dec 28, 2022
Do not like this as it doesn't not look like the image in the website. The greenery is way too bulky!
Reviewed By:
Jack Ragsdale
Jack Ragsdale
Dec 28, 2022
Picture is nothing like what I ordered.
Reviewed By:
Julianna Holt
Julianna Holt
Dec 27, 2022
Again; very disappointed. These are not the flowers requested in my order; I see several items I did not request. I do not know what is sticking out to the right; l would never have requested that. Unfortunately; this will be the last time I use McShan!!
Reviewed By:
Julianna Holt
Julianna Holt
Dec 27, 2022
Unfortunately; I am very dissatisfied with this arrangement. This is not the flowers I requested on my order and I would never have wanted the spiky green item (can't tell what it is) sticking out to the right. I did not request tulips or hydrangea. I also think I see some green fur; which I requested no Christmas greenery.
Reviewed By:
Debora
Debora
Dec 24, 2022
Flowers are good but not the beautiful bowl I ordered. It is frustrating to pick something out and get a cheap cheap cheap substitution. I would give no stare but that's not an option.
Reviewed By:
Sheila King
Sheila King
Dec 24, 2022
This is a very scraggly looking tree - nothing like a Christmas tree - and I paid $10 extra for more decorations - it only has the original "bows". I am disappointed.
Reviewed By:
Jessica Butler
Jessica Butler
Dec 24, 2022
Beautiful arrangement. Substitution was satisfactory!!! Thank you!!!
Reviewed By:
Obra Anderson
Obra Anderson
Dec 24, 2022
I didn't get this arrangement I got a plant very disappointed
Reviewed By:
Mary Ann Hayes
Mary Ann Hayes
Dec 22, 2022
This arrangement is entirely unacceptable. I will not be paying for this arrangement. There are literally no roses. I paid for the deluxe version and this is awful. The lady who helped me was also unprofessional and completely unhelpful when I asked about suitable arrangements. I even asked if there was someone else who could assist me and all she said was that she had worked at a funeral home and anything you want to send us appropriate. I ordered 2 of the exact same arrangements that day and the first one was perfect.
Responded To By:
Dec 23, 2022
We are sorry you are disappointed. We understand how important this was for you, and will do whatever it takes to make you happy. Give us a call at 214-324-2481 and we can make this right for you! We appreciate your honest feedback and your business! Thank you!
Reviewed By:
Jamie w Thomas
Jamie w Thomas
Dec 16, 2022
This does not appear to be 2 dozen roses as ordered.
Responded To By:
Dec 17, 2022
I can assure you it is! I personally saw this one loaded in the truck and it's an absolutely gorgeous arrangement. We think your recipient will be pleased! Thank you so much, Jamie!
Reviewed By:
Jamie Thomas
Jamie Thomas
Dec 16, 2022
I ordered 2 dozen roses paid $200 which is very high. This is disappointing to say the least.
Responded To By:
Dec 17, 2022
This is a gorgeous arrangement that is very full and showy. I personally saw this go out the door and it made me stop in my tracks! You can never go wrong with roses :) Either way, we do not want you ... More
This is a gorgeous arrangement that is very full and showy. I personally saw this go out the door and it made me stop in my tracks! You can never go wrong with roses :) Either way, we do not want you to be disappointed! Please give us call and we would be happy to help in any way you see fit, 214-324-2481. Your business and your feedback is appreciated. Thanks!
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Reviewed By:
Kathy
Kathy
Dec 15, 2022
I don't like the bow, it's bigger than arrangement and doesn't look very festive:(
Responded To By:
Dec 15, 2022
Hey Kathy! We are sorry you are disappointed and would love to make this right for you. Give us a ring at 214-324-2481 so we can fix this for you! Thank you!
Reviewed By:
Don & Shirley McLain
Don & Shirley McLain
Dec 12, 2022
Loved the arrangement
Responded To By:
Dec 12, 2022
SO CUTE! Thank you so much, Don and Shirley! We certainly appreciate your loyalty! Have a great Holiday!
Reviewed By:
Paula Muth
Paula Muth
Dec 10, 2022
No, I'm not satisfied. I ordered Pink elephant for a baby gift? That's not even close to what I ordered.
Responded To By:
Dec 12, 2022
Please give us a call at 214-324-2481 so that we can make this right. It Looks like you may have just been sent the wrong picture by mistake! Thanks, Paula!
