McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70595 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,087
|
85.12% |
| 4 Star ★★★★☆ |
4,553
|
6.45% |
| 3 Star ★★★☆☆ |
2,388
|
3.38% |
| 2 Star ★★☆☆☆ |
1,503
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,064
|
2.92% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Terry
Terry
Jan 5, 2023
Not rose buds No purple filler as shown on line
Reviewed By:
Pearliesa
Pearliesa
Dec 31, 2022
Not what I expected. The picture online looked better than photo received. Very disappointed in floral arrangement received looks nothing like what I ordered.
Reviewed By:
Melanie
Melanie
Dec 28, 2022
I ordered and paid for the DELUXE version of this arrangement. That is NOT what I received. Very disappointed!
Reviewed By:
Pamela Hardy
Pamela Hardy
Dec 28, 2022
Do not like this as it doesn't not look like the image in the website. The greenery is way too bulky!
Reviewed By:
Jack Ragsdale
Jack Ragsdale
Dec 28, 2022
Picture is nothing like what I ordered.
Reviewed By:
Julianna Holt
Julianna Holt
Dec 27, 2022
Again; very disappointed. These are not the flowers requested in my order; I see several items I did not request. I do not know what is sticking out to the right; l would never have requested that. Unfortunately; this will be the last time I use McShan!!
Reviewed By:
Julianna Holt
Julianna Holt
Dec 27, 2022
Unfortunately; I am very dissatisfied with this arrangement. This is not the flowers I requested on my order and I would never have wanted the spiky green item (can't tell what it is) sticking out to the right. I did not request tulips or hydrangea. I also think I see some green fur; which I requested no Christmas greenery.
Reviewed By:
Debora
Debora
Dec 24, 2022
Flowers are good but not the beautiful bowl I ordered. It is frustrating to pick something out and get a cheap cheap cheap substitution. I would give no stare but that's not an option.
Reviewed By:
Sheila King
Sheila King
Dec 24, 2022
This is a very scraggly looking tree - nothing like a Christmas tree - and I paid $10 extra for more decorations - it only has the original "bows". I am disappointed.
Reviewed By:
Jessica Butler
Jessica Butler
Dec 24, 2022
Beautiful arrangement. Substitution was satisfactory!!! Thank you!!!
Reviewed By:
Obra Anderson
Obra Anderson
Dec 24, 2022
I didn't get this arrangement I got a plant very disappointed
Reviewed By:
Mary Ann Hayes
Mary Ann Hayes
Dec 22, 2022
This arrangement is entirely unacceptable. I will not be paying for this arrangement. There are literally no roses. I paid for the deluxe version and this is awful. The lady who helped me was also unprofessional and completely unhelpful when I asked about suitable arrangements. I even asked if there was someone else who could assist me and all she said was that she had worked at a funeral home and anything you want to send us appropriate. I ordered 2 of the exact same arrangements that day and the first one was perfect.
Responded To By:
Dec 23, 2022
We are sorry you are disappointed. We understand how important this was for you, and will do whatever it takes to make you happy. Give us a call at 214-324-2481 and we can make this right for you! We appreciate your honest feedback and your business! Thank you!
Reviewed By:
Jamie w Thomas
Jamie w Thomas
Dec 16, 2022
This does not appear to be 2 dozen roses as ordered.
Responded To By:
Dec 17, 2022
I can assure you it is! I personally saw this one loaded in the truck and it's an absolutely gorgeous arrangement. We think your recipient will be pleased! Thank you so much, Jamie!
Reviewed By:
Jamie Thomas
Jamie Thomas
Dec 16, 2022
I ordered 2 dozen roses paid $200 which is very high. This is disappointing to say the least.
Responded To By:
Dec 17, 2022
This is a gorgeous arrangement that is very full and showy. I personally saw this go out the door and it made me stop in my tracks! You can never go wrong with roses :) Either way, we do not want you ... More
This is a gorgeous arrangement that is very full and showy. I personally saw this go out the door and it made me stop in my tracks! You can never go wrong with roses :) Either way, we do not want you to be disappointed! Please give us call and we would be happy to help in any way you see fit, 214-324-2481. Your business and your feedback is appreciated. Thanks!
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Reviewed By:
Kathy
Kathy
Dec 15, 2022
I don't like the bow, it's bigger than arrangement and doesn't look very festive:(
Responded To By:
Dec 15, 2022
Hey Kathy! We are sorry you are disappointed and would love to make this right for you. Give us a ring at 214-324-2481 so we can fix this for you! Thank you!
Reviewed By:
Don & Shirley McLain
Don & Shirley McLain
Dec 12, 2022
Loved the arrangement
Responded To By:
Dec 12, 2022
SO CUTE! Thank you so much, Don and Shirley! We certainly appreciate your loyalty! Have a great Holiday!
Reviewed By:
Paula Muth
Paula Muth
Dec 10, 2022
No, I'm not satisfied. I ordered Pink elephant for a baby gift? That's not even close to what I ordered.
Responded To By:
Dec 12, 2022
Please give us a call at 214-324-2481 so that we can make this right. It Looks like you may have just been sent the wrong picture by mistake! Thanks, Paula!
Reviewed By:
Shannon Kagey
Shannon Kagey
Dec 10, 2022
Unfortunately, I was truly disappointed in the floral arrangement that was sent to my aunt. The pink roses displayed on your website were dark, beautiful pink roses, but my aunt received the light colored roses in the photo above. This is not what I wanted to order.
Reviewed By:
Mark Stout
Mark Stout
Dec 5, 2022
This is not what I ordered. I asked for purple and white. This is pink and red
Responded To By:
Dec 6, 2022
Mark, I can assure you those are lavender, pink with lavender trim, white hydrangea, and dark fuchsia/purple. Unfortunately, our lighting is a bit on the warm side, and our drivers don't always h... More
Mark, I can assure you those are lavender, pink with lavender trim, white hydrangea, and dark fuchsia/purple. Unfortunately, our lighting is a bit on the warm side, and our drivers don't always have the time to take a better pic, as they are usually on a time crunch. We are sorry you aren't happy with your arrangement. Please give us a call 214-324-2481, and we would be happy to make this right!
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Reviewed By:
Brenda Moore
Brenda Moore
Dec 5, 2022
The arrangement is pretty but way too small for the money I paid!! I feel like I was really ripped off. This arrangement with the stuffed animal and bottle of champagne is definitely not worth the $167 paid!!
Responded To By:
Dec 6, 2022
Sorry you feel that way, Brenda. Give us a call and we would be happy to help. 214-324-2481. Thanks!
Reviewed By:
Barbra Georgakis
Barbra Georgakis
Dec 4, 2022
Thank you for the picture. This is for a funeral, the big red plant in the middle looks inappropriate. Overall, I'm not happy with this. Nice plants in the picture as ordered have been replaced by ferns. It looks very little like what I ordered.
Responded To By:
Dec 6, 2022
If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your business, and your feedback, Barbra!
Reviewed By:
Lisa
Lisa
Dec 2, 2022
Very Lackluster compared to the Photo of what was being ordered and the price. I was not impressed. This is the second order I've placed this week and neither were up to par for McShan's history.
Responded To By:
Dec 2, 2022
Lisa, if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
Reviewed By:
K. Wehunt
K. Wehunt
Dec 1, 2022
Love getting the photo. Think $70. is ridiculous for this size poinsettia as would be less than $20 st the grocery store.
Responded To By:
Dec 2, 2022
Our poinsettia are grown by small batch farmers with more expensive and more intricate gardening techniques. We understand ours may be expensive, but unfortunately, inflation as affected everyone, inc... More
Our poinsettia are grown by small batch farmers with more expensive and more intricate gardening techniques. We understand ours may be expensive, but unfortunately, inflation as affected everyone, including us...if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
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Reviewed By:
Dr. A'Londa L. Barber
Dr. A'Londa L. Barber
Dec 1, 2022
This picture does not look anything like what we ordered. I see more leaves than I do the flowers. This is not acceptable.
Responded To By:
Dec 2, 2022
Dr., if you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your honest feedback and value your business! Thank you!
Reviewed By:
Rebecca Pierce
Rebecca Pierce
Nov 28, 2022
Sadly not pleased at all. I was told by spending $250 before tax and fees that it would be a nice size spray. It seemed very small - not much like the picture on website and my neighbors remarked it looked like it was off centered. It was suppose to be a spray slightly off centered but on a good way. I have always had great results from McShans but am disappointed for myself and my neighbors.
