McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 69739 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,313
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,362
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Debra Butz
Debra Butz
Oct 27, 2022
Thank you for sending the image. I don't see any sunflowers like in the online image...? These look like filler flowers. Nothing like the image online.
Responded To By:
Oct 27, 2022
Please give us a call and we would be happy to make this right for you in whatever way you see fit! We are so sorry you are disappointed and value your feedback and your business! 214-324-2481. Thanks, Debra!
Reviewed By:
Fredda Stout
Fredda Stout
Oct 26, 2022
They have better in the grocery stores!
Responded To By:
Oct 27, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and would be happy to help! Thanks, Fredda!
Reviewed By:
Matt miller
Matt miller
Oct 26, 2022
Perhaps the photo doesn't do it justice but as someone who orders form you frequently, I am VERY let down by this one. This looks smaller than the one on the website and I upgraded to the top level, also colors are not very fall harvest and don't reflect what was shown on your site. 1 out of 5 this time.
Responded To By:
Oct 27, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and would be happy to help! Thanks, Matt!
Reviewed By:
Teresa Jones
Teresa Jones
Oct 26, 2022
No I do not like arrangement. It does not look like the online picture. The basket was supposed to be oval shape and not round. The colors could have been arranged better and not just green apples showing. If that is a orange it looks like a lemon.
Responded To By:
Oct 27, 2022
Thank you for allowing us to remake this for you! We appreciate you, Teresa!
Reviewed By:
Pat Bueno
Pat Bueno
Oct 20, 2022
I expected the roses to be mixed, not all the red roses on one side and all the white roses on the other. I called to complain and the lady made no effort to fix it. All she said was sorry. This was for my dad's funeral. So upsetting to have to deal with this during this difficult time.
Responded To By:
Oct 21, 2022
So glad we were able to make this right for you, Pat!
Reviewed By:
Shawn
Shawn
Oct 18, 2022
It's ok but not worth 140
Responded To By:
Oct 18, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are sorry you are disappointed and appreciate your candor and your business. Thanks so much, Shawn. We hope to hear from your soon.
Reviewed By:
Janice Falkenstein
Janice Falkenstein
Oct 17, 2022
Doesn't look like peach roses and gerbers to me. Not even close. Epic Fail. Needless to say i went somewhere else
Responded To By:
Oct 17, 2022
Janice, please contact us as soon as possible and we can correct whatever you like! We appreciate your business and your feedback and want to make you happy. Please give us a call at 214-324-248 so that we can make this right for you! Thanks!
Reviewed By:
Vital Boyce
Vital Boyce
Oct 16, 2022
Perfect combination of all requested flowers and greenery. Very nice 👌
Responded To By:
Oct 17, 2022
Wondeful! Thank you Vital!
Reviewed By:
Steven Boss
Steven Boss
Oct 15, 2022
Disappointed that lilies have not bloomed yet and roses are fading.
Responded To By:
Oct 15, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thanks so much, Steven!
Reviewed By:
Jolie buie
Jolie buie
Oct 12, 2022
Sadly- the dish garden looks gangly and unkept. Not at all what I expected from McShans.
Responded To By:
Oct 12, 2022
Please give us a call at 214-324-2481 so that we may make this right for you in whatever way you see fit! We are sorry you are disappointed, and appreciate your business and your feedback. Thank you, Jolie!
Reviewed By:
Dorothy Malone
Dorothy Malone
Oct 11, 2022
Should have ordered from Pro Flowers. Very embarrassed, was s special situation.
Responded To By:
Oct 11, 2022
Please give us a call so that we can fix this for you in whatever way we see fit! We are sorry you are disappointed and we value our customers and their business. Our phone number is 214-324-2481. We will make this right. Thanks!
Reviewed By:
Spiritual Life Church c/o Frances Johnson
Spiritual Life Church c/o Frances Johnson
Oct 7, 2022
The plant is very pretty and different. I love the flower arrangement and I like getting a photo sent to me. And I will give you 5 stars on this day. Thanks, Frances Johnson Spiritual Life Secretary
Responded To By:
Oct 7, 2022
That is awesome! Thank you so much!
Reviewed By:
Embarrassed
Embarrassed
Oct 2, 2022
Embarrassing!
Responded To By:
Oct 3, 2022
Please give us a call at 214-324-2481 so we can make this right for you in whatever way you see fit! We are sorry you are disappointed, and we value your business and your feedback. Thanks!
Reviewed By:
Sanderfierd Grace
Sanderfierd Grace
Sep 29, 2022
Used you guys for a decade or more. Recommend you to my friends. The flowers sent compared to the picture on the site were not close. This was 21 year anniversary, and I paid $250. A dozen roses is $100 and this is less than the picture you shared. Seriously look at the link. I bought the best setting of this link. Did you really think that is okay? https://www.mcshanflorist.com/bouquet/beautiful-love-bouquet/p_ef_tlr07-1a?skuId=EF_TLR07-1A&zipMin=
Responded To By:
Sep 29, 2022
No we do not think it is ok to have a customer unhappy! It is our pleasure to do whatever we need to do to maintain your business. If you haven't done so already, please give us a call at 214-324... More
No we do not think it is ok to have a customer unhappy! It is our pleasure to do whatever we need to do to maintain your business. If you haven't done so already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We appreciate your feedback and value your business! Thank you, Grace!
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Reviewed By:
Paula Dunn
Paula Dunn
Sep 25, 2022
I was extremely disappointed in the arrangement that was sent. It is very small and I ordered the medium size. I also requested that there by more blue in the arrangement. I was told there were very few blue hydrangea's but there were blue delphenia's and would that be okay? I said I would definitely want delphenia's, there were none. I do not feel this is worth the $114.00 that I paid. Won't order from here again.
Reviewed By:
Diana Reyna
Diana Reyna
Sep 19, 2022
We expected the arrangement to look like the one on your website with lots of color. The arrangement reflected is dull/unattractive.
Responded To By:
Sep 19, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! Thank you so much!
Reviewed By:
Cheryl
Cheryl
Sep 16, 2022
Hello I'm sorry but this arrangement doesn't look nothing like I expected with those small round unidentified fruit/pea like plant. This was not a good selection on your part when I paid an additional cost for the floral arrangement to be fuller not knowing that was going to be added. I'm hoping the recipient doesn't send a photo to the team as it is not a good reflection on me as their admin.
Responded To By:
Sep 19, 2022
if you haven't already, please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit! We are so sorry you were disapoointed! Your feedback and your business is greatly appreci9ar
Reviewed By:
James R (Trey) Darby
James R (Trey) Darby
Sep 16, 2022
My flowers were dead within a week. And I know how to change the water and split the ends, especially of the hydrangeas. Was extremely disappointed. I have one week pictures if you want them.
Responded To By:
Sep 16, 2022
We are sorry you were disappointed with your arrangement. Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thanks so much!
Reviewed By:
Karen Newbern
Karen Newbern
Sep 16, 2022
Looks nothing like the photo online. Online pic is much prettier than this. I even ordered the Premium version…
Responded To By:
Sep 16, 2022
We are sorry you were disappointed with your arrangement. Please give us a call at 214-324-2481 and we would be happy to make this right for you in whatever way you see fit. Thanks so much!
Reviewed By:
Mary Manning
Mary Manning
Sep 16, 2022
Absolutely terrible…this is not what I ordered. I specifically ordered pink/white flowers with pink roses for a baby girl Christening. I have already talked to your customer service and am awaiting a new pictures. I am on vacation in Italy- you have made this a very order
Responded To By:
Sep 16, 2022
I apologize. You should receive those pictures soon. Thank you for your business and your feedback.
Reviewed By:
Stacey Pulley
Stacey Pulley
Sep 4, 2022
This was not what I had in mind at all. This arrangement was not even pretty compared to the others my Aunt got at her funeral. I asked for some yellow now ALL yellow.
Responded To By:
Sep 6, 2022
If you haven't already, please give us a call at 214-324-2481 so we ca make this right for you in whatever way you see fit! We are sorry about the error. We appreciate your business and your loyalty. Thanks, Stacey!
Reviewed By:
Renee Murto
Renee Murto
Sep 3, 2022
This arrangement was completely not what I ordered. I ordered the largest version $85 arrangement and this was the picture I was sent. This is in NO WAY representing the arrangement I ordered. In fact it is less than what the $65 arrangement looked like. I did call and was told they would add additional flowers. The new arrangement looks like may 3 or 4 flowers were added but still nothing close to my order and not worth the price. This is definitely not up to the quality I would expect from McShans.
Reviewed By:
Catherine Consiglio
Catherine Consiglio
Sep 2, 2022
That is NOTHING like the photo on your website. I asked for the 'Color me Rosie' arrangement. LOOK at your website. This looks like a SMALLER version of something called ONE FINE DAY. NOT what I ordered!!