McShan Florist, Dallas, TX - Customer Flower Reviews
Like us on Facebook.
Total reviews: 69724 reviews | Star Rating: 4.69
5 Star ★★★★★ |
59,299
|
85.05% |
4 Star ★★★★☆ |
4,524
|
6.49% |
3 Star ★★★☆☆ |
2,361
|
3.39% |
2 Star ★★☆☆☆ |
1,493
|
2.14% |
1 Star ★☆☆☆☆ |
2,047
|
2.94% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Lynn Hammer
Lynn Hammer
Jun 7, 2022
I do not care for this arrangement, especially for a funeral! 1 star rating
Responded To By:
Jun 8, 2022
Please give us a call at 214-324-2481, so that we can make this right for you. Thanks!
Reviewed By:
Holly Laughlin
Holly Laughlin
Jun 6, 2022
I was extremely disappointed for the fee charged and will not be using this florist again.
Responded To By:
Jun 6, 2022
Holly, please call us at 214-324-2481 so that we can make this right for you. We value your concerns and you as a customer. Thanks!
Reviewed By:
Yolanda Dominguez
Yolanda Dominguez
Jun 6, 2022
Beauitful arrangement. Thank you!
Responded To By:
Jun 6, 2022
You are so welcome, Yolanda!
Reviewed By:
Terrence Anderson
Terrence Anderson
Jun 5, 2022
I'm not pleased with this particular plant for the price I paid. This is much smaller than I was expecting for the amount of money I spent on it. I'm a loyal customer and I use this company alot but this particular product is totally unacceptable for me. Please contact me so we can discuss in detail. 2144153699.
Responded To By:
Jun 6, 2022
Terrance, I have filed a service ticket for you, and you should hear back from someone on our customer service team shorty. Thank you!
Reviewed By:
Yolanda brown
Yolanda brown
Jun 1, 2022
Unfortunately not at all like photo ordered Rather sorry looking for price Disappointed
Responded To By:
Jun 1, 2022
Yolanda, I have filed a service ticket for you and you should hear back from someone in our Customer Service Department very shortly. Thanks!
Reviewed By:
Robin Reed
Robin Reed
Jun 1, 2022
I'm very disappointed. The deluxe arrangement on the website had alot more flowers. I wanted to WOW them and I am not impressed with this arrangement
Responded To By:
Jun 1, 2022
Robin,I have filed a service ticket for you and you should hear back from our customer service team shortly. Thanks!
Reviewed By:
horrible
horrible
May 25, 2022
lady on saturday desk could not hear i said all pink and white roses and lillie did not hv to be big u dr r a horrible disgusting bouquet will spread the word mcshan not what it once was
Responded To By:
May 26, 2022
If you would, please give us a call at 214-324-2481. We will make this right for you, and we value you as a customer. Thanks!
Reviewed By:
Don & Shirley McLain
Don & Shirley McLain
May 23, 2022
Very pretty
Responded To By:
May 26, 2022
Thank you Don and Shirley!
Reviewed By:
Mary Afsharirad
Mary Afsharirad
May 23, 2022
I do not like that at all. Very disappointed. I made a big deal about this being for a 100th birthday and I wanted it bright and cheery. This is anything but. For the money this is so not what I was expecting.
Responded To By:
May 26, 2022
Mary, if you haven't done so already, please give us a call at 214-324-2481, so that we can make this right for you. Thank you!
Reviewed By:
Christian DeVaul
Christian DeVaul
May 23, 2022
Terrible arrangement!!! The flowers are nothing like the picture. Very few flowers and more green leafs than anything!!!!
Responded To By:
May 26, 2022
Christian, if you haven't done so already, please give us a call at 214-324-2481, so that we can make this right for you. Thank you!
Reviewed By:
Christian DeVaul
Christian DeVaul
May 23, 2022
Terrible arrangement!!! The flowers are nothing like the picture. Very few flowers and more green leafs than anything!!!!
Responded To By:
May 26, 2022
Christian, if you haven't done so already, please give us a call at 214-324-2481, so that we can make this right for you. Thank you!
Reviewed By:
Barbara Clark
Barbara Clark
May 20, 2022
Not your usual workmanship! There is not much filler and no baby breath to really make it look pretty. I have ordered so many of the same arrangements from you and I was pleased but this one is does not reflect your norm. I am so disappointed. I am glad I got to see what you sent. I will let the recipient know how sorry I am. You have done so well in the past.
Responded To By:
May 21, 2022
Please give us a call and we can rectify this situation is whatever way you see fit: 214-324-2481
Reviewed By:
teresa leakey
teresa leakey
May 20, 2022
these are not to be delivered until next Friday the 27th correct?
Responded To By:
May 20, 2022
Teresa, that was our error. I have corrected this for you and it will be sent on 5/27. Thanks so much!
Reviewed By:
Dorothy Sneed
Dorothy Sneed
May 19, 2022
The flowers delivered was not the same flowers ordered...
Responded To By:
May 20, 2022
Please give us a call so that we can make this right for you! 214-324-2481! Thanks!
Reviewed By:
Kathleen Atwood
Kathleen Atwood
May 16, 2022
I did not see the arrangement at the funeral. If this was delivered, I am not pleased. Based on the sample photograph I chose from and upgrading, this is not at all what I expected.
Responded To By:
May 16, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you! Thanks!
Reviewed By:
Mary Summerville
Mary Summerville
May 16, 2022
thanks for asking, The family only received one flower arrangement it said however I myself checked the sign in sheet for deliveries at place that day of Friday 13 2022 at 6:45pm on the check in list at the funeral home it said only on plant arrangement was delivered and the family and I checked the cards that was on several other arrangements and neither one said from McShan Florist. so I'm just asking where are the plants, can I please get someone to call me back asap...Thanks
Responded To By:
May 16, 2022
Mary, I have filed a ticket on your order so we can rectify this situation for you. Someone should be contacting you back at the phone number on file shortly. Thank you!
Reviewed By:
Kelly Dodson
Kelly Dodson
May 15, 2022
This is awful!!! Please replace immediately!!
Responded To By:
May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
Reviewed By:
Brian Eberstein
Brian Eberstein
May 14, 2022
I'm a fairly regular customer. Your arrangements are losing their flair and becoming same old same old. I'm not liking at all.
Responded To By:
May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
Reviewed By:
Margaret Mcwilliams
Margaret Mcwilliams
May 13, 2022
I'm very disappointed with the arrangement. The plant has no organization structure or beauty! I have been pleased with every arrangement except this one. It looks unprofessional!
Responded To By:
May 13, 2022
Please give us a call at 214-324-2481 so that we can rectify this situation and make it right!
Reviewed By:
Mai S Brown
Mai S Brown
May 12, 2022
Good shape, full. White mums very minimum. Purple liatris are only purple.
Responded To By:
May 12, 2022
please give us a call at 214-324-2481 and we can make this right for you!
Reviewed By:
Gwynne
Gwynne
May 12, 2022
Terrible!
Responded To By:
May 12, 2022
Hopefully, this has been made right for you, but if not, give us a call. Thanks!
Reviewed By:
Carolyn Madere
Carolyn Madere
May 10, 2022
This is not what I was paying for. Floral plant should have been in included in this arrangement. It looks nothing like what's on your site. I am very disappointed.
Responded To By:
May 11, 2022
We are so sorry! Please give us a call to rectify the situation at 214-324-2481. Thanks!
Reviewed By:
Terry Meacham
Terry Meacham
May 10, 2022
I have used McShan florist for many years and they have never let me down. Until today. I ordered flowers to be delivered today and stated they must be delivered at a certain time. My wife left work at 3:30 and the flowers were not delivered before she left. $130.00 down the drain!!!
Responded To By:
May 11, 2022
Please give us a call at 214-324-2481 and we can help you with this! Thanks!
Reviewed By:
Patrick
Patrick
May 10, 2022
Not what they used to be....
Responded To By:
May 11, 2022
If you are unhappy, we would love the chance to make it right! Please call us at 214-324-2481
Reviewed By:
Montserrath Garay
Montserrath Garay
May 10, 2022
This picture is not what I ordered. I also paid for the deluxe flowers and they don't look deluxe whatsoever. I am on the phone right now about the order but no one has answered in the last 30 minutes.
Responded To By:
Bruce McShan / President
Bruce McShan / President
May 11, 2022
Oh no! We are a little less busy today, try calling back so we can rectify this situation.