McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 69722 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
59,297
85.05%
4 Star ★★★★
 
 
4,524
6.49%
3 Star ★★★☆☆
 
 
2,361
3.39%
2 Star ★★☆☆☆
 
 
1,493
2.14%
1 Star ☆☆☆☆
 
 
2,047
2.94%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Janet Cashion
May 10, 2022
This arrangement was lovely and just what we ordered.
Responded To By:
Bruce McShan / President
May 11, 2022
Beautiful! Thanks so much!
★★★★
Reviewed By:
Barbara Schilling
May 8, 2022
The flowers were wilted and they look dead. Not very happy with it I would not use you again. I ordered them for my bosses daughter and do I need to say anymore she was not happy. I feel I need a refund completely
Responded To By:
Bruce McShan / President
May 11, 2022
Oh no, we are so sorry! Give us a call and we would be happy to make this right.
214-324-2481.
★★★★
Reviewed By:
Lanell Anderson
May 7, 2022
This doesn't like like what I ordered?
Responded To By:
Bruce McShan / President
May 11, 2022
Oh no! Give us a call at 214-324-2481 so we can rectify this for you! thanks!
★★★★
Reviewed By:
Sharolyn parker
May 7, 2022
This wasn't what we discussed at all. I said HYDRANGEAS. We did t discuss roses. We talked about hydrangeas flowers with greenery. Not even sure what this is based on the photo. Super disappointed.
Responded To By:

May 11, 2022
we are so sorry for the miscommunication! Please give us a call so we can rectify this for you! 214-324-2481. Thanks!
★★★★
Reviewed By:
Lisa brown
May 7, 2022
I'm not pleased with paying $200 for all this greenery. I asked for various shades of blue flowers with white roses. I mainly see green! I'm really pissed about this. Someone needs to call me and go fix this arrangement asap 469-261-6973
Responded To By:

May 11, 2022
We are so sorry, Lisa! Please give us a call if you haven't heard from someone. 214-324-2481. Thanks!
★★★★
Reviewed By:
Paul Milano
May 7, 2022
Uh. That looks absolutely nothing like the picture on your website. Really disappointed with that.
★★★★
Reviewed By:
Jules Dy
May 7, 2022
It's not even pink!
Responded To By:

May 11, 2022
These are light pink roses, as opposed to hot pink. Please give us a call and we would be happy to make this right in whatever way you see fit! Thanks! 214-324-2481
★★★★
Reviewed By:
Tierney Dekker
May 7, 2022
This looks nothing like the picture. I wouldn't have ordered this! Very disappointed!!!!!! I do not like this
Responded To By:

May 11, 2022
Please give us a call and we would be happy to make this right for you!
Thanks!
★★★★
Reviewed By:
Marie McDermott
May 7, 2022
Those we're supposed to be Ferber daisies.
Responded To By:
Bruce McShan / President
May 12, 2022
Please give us a call at 214-324-2481 so we can make this right for you!
★★★★
Reviewed By:
Grace Winkelman
May 6, 2022
I requested all lilies
★★★★
Reviewed By:
Robyn Barron
May 5, 2022
I ordered the Miriam Bouquet for $140.00. This looks nothing like what the picture looked like. The picture had a white flowers, succulents, low vase, no greenery or carnations. The first one they made had pink flowers I called and specifically said no greenery or pink. It took 15 minutes for them to answer the phone. They remade it and it is better than pink, but I could have gotten this at the grocery store for $70.00. I have used McShan's for 30 years and I have never had a problem. They must have been bought out. I won't use them again.
★★★★
Reviewed By:
RALPH ARMSTRONG
May 5, 2022
VERY DISAPPOINTED! This looks nothing like the photo when ordering.
★★★★
Reviewed By:
Debra Marina
May 5, 2022
NOT at all what I ordered! Please do not send.
★★★★
Reviewed By:
Antonia Neal
Apr 30, 2022
I was very disappointed with this arrangement it wasn't what I previously ordered. I called to inform you all of this however another arrangement was created and sent out. I was told a picture would be sent before delivery however it wasn't. Before your company decide on their own to create an arrangement that a customer did not order you should contact that customer first to let them know either you're low on certain flowers and or don't have flowers in stock. Very disappointed! I will not rate my transaction with McShan a five star at this time.
★★★★
Reviewed By:
Mandi
Apr 29, 2022
I ordered the arrangement based on the container that the flowers were shown in. I understand the disclaimer regarding a substitution of flowers but didn't know that the vase would be substituted. I thought if the case was out of stock then that particular arrangement wouldn't be offered. Very disappointed that I paid almost $100 bucks for that.
★★★★
Reviewed By:
Charla
Apr 28, 2022
I ordered the medium size and it looks like the pic from the small size. I ordered this since the pic had lots of pink roses, but the actual did not. The vase was nice. This is the first time I have ever been very disappointed. I even called and got no result just told to wait til I see it. DISAPPOINTED
★★★★
Reviewed By:
Maureen Frost
Apr 26, 2022
I asked for pretty spring flowers. I am not happy with these. I also asked for some roses. These are not worth $80. Very disappointed.
★★★★
Reviewed By:
Shebronda Blackburn
Apr 24, 2022
I loved receiving a photo but I am very disappointed in the size of the flower arrangement. I asked for a large plant and was told this was your largest. This is too small🤬🤬
★★★★
Reviewed By:
Rachelle Hirsch
Apr 23, 2022
Spectacular! Thanks for the great service. Already looking forward to next year. Could not get 5th star to click.
★★★★
Reviewed By:
Jean caraway
Apr 22, 2022
Is was very Beautiful
★★★★
Reviewed By:
GMOBC Carolyn Scott
Apr 22, 2022
Not what I asked for not enough white flower to much greenery. Not a $350 flower. Very very disappointing
★★★★
Reviewed By:
Kathy Ann
Apr 22, 2022
I do wish the classic car arrangements would show upon your web site. If I had been able to see the picture of the Mustang, I would have chosen another. A few weeks ago, I personally (rather than for my church) bought another "car" arrangement for the same price that looked much better. The pucture makes this look suitable for a child and it was sent to an adult.
★★★★
Reviewed By:
Brent Jones
Apr 21, 2022
I'll not be ordering flowers from you again. This arrangement looks NOTHING like the website photo despite being a 2nd attempt. I'm sending my client a picture of what I ordered so she can see for herself. Poor form. We're done.
★★★★
Reviewed By:
Hazel Edwards
Apr 19, 2022
I was not pleased with the flowers, I asked for alter size large, and I got center piece size and the lilies was lying down not standing up properly.
★★★★
Reviewed By:
Nancy Berend
Apr 18, 2022
The flowers I had hoped to order were Nothing like the flowers that were delivered! I was greatly disappointed
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