McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 70583 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,076
85.11%
4 Star ★★★★
 
 
4,553
6.45%
3 Star ★★★☆☆
 
 
2,388
3.38%
2 Star ★★☆☆☆
 
 
1,503
2.13%
1 Star ☆☆☆☆
 
 
2,063
2.92%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Christian DeVaul
May 23, 2022
Terrible arrangement!!! The flowers are nothing like the picture. Very few flowers and more green leafs than anything!!!!
Responded To By:

May 26, 2022
Christian, if you haven't done so already, please give us a call at 214-324-2481, so that we can make this right for you. Thank you!
★★★★
Reviewed By:
Christian DeVaul
May 23, 2022
Terrible arrangement!!! The flowers are nothing like the picture. Very few flowers and more green leafs than anything!!!!
Responded To By:

May 26, 2022
Christian, if you haven't done so already, please give us a call at 214-324-2481, so that we can make this right for you. Thank you!
★★★★
Reviewed By:
Barbara Clark
May 20, 2022
Not your usual workmanship! There is not much filler and no baby breath to really make it look pretty. I have ordered so many of the same arrangements from you and I was pleased but this one is does not reflect your norm. I am so disappointed. I am glad I got to see what you sent. I will let the recipient know how sorry I am. You have done so well in the past.
Responded To By:

May 21, 2022
Please give us a call and we can rectify this situation is whatever way you see fit: 214-324-2481
★★★★
Reviewed By:
teresa leakey
May 20, 2022
these are not to be delivered until next Friday the 27th correct?
Responded To By:

May 20, 2022
Teresa, that was our error. I have corrected this for you and it will be sent on 5/27. Thanks so much!
★★★★
Reviewed By:
Dorothy Sneed
May 19, 2022
The flowers delivered was not the same flowers ordered...
Responded To By:

May 20, 2022
Please give us a call so that we can make this right for you! 214-324-2481! Thanks!
★★★★
Reviewed By:
Kathleen Atwood
May 16, 2022
I did not see the arrangement at the funeral. If this was delivered, I am not pleased. Based on the sample photograph I chose from and upgrading, this is not at all what I expected.
Responded To By:

May 16, 2022
Please give us a call at 214-324-2481 and we would be happy to make this right for you! Thanks!
★★★★
Reviewed By:
Mary Summerville
May 16, 2022
thanks for asking, The family only received one flower arrangement it said however I myself checked the sign in sheet for deliveries at place that day of Friday 13 2022 at 6:45pm on the check in list at the funeral home it said only on plant arrangement was delivered and the family and I checked the cards that was on several other arrangements and neither one said from McShan Florist. so I'm just asking where are the plants, can I please get someone to call me back asap...Thanks
Responded To By:

May 16, 2022
Mary, I have filed a ticket on your order so we can rectify this situation for you. Someone should be contacting you back at the phone number on file shortly. Thank you!
★★★★
Reviewed By:
Kelly Dodson
May 15, 2022
This is awful!!! Please replace immediately!!
Responded To By:

May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
★★★★
Reviewed By:
Brian Eberstein
May 14, 2022
I'm a fairly regular customer. Your arrangements are losing their flair and becoming same old same old. I'm not liking at all.
Responded To By:

May 16, 2022
Please give us a call, and we can make this right for you! 214-324-2481. Thanks!
★★★★
Reviewed By:
Margaret Mcwilliams
May 13, 2022
I'm very disappointed with the arrangement. The plant has no organization structure or beauty! I have been pleased with every arrangement except this one. It looks unprofessional!
Responded To By:

May 13, 2022
Please give us a call at 214-324-2481 so that we can rectify this situation and make it right!
★★★★
Reviewed By:
Mai S Brown
May 12, 2022
Good shape, full. White mums very minimum. Purple liatris are only purple.
Responded To By:

May 12, 2022
please give us a call at 214-324-2481 and we can make this right for you!
★★★★
Reviewed By:
Gwynne
May 12, 2022
Terrible!
Responded To By:

May 12, 2022
Hopefully, this has been made right for you, but if not, give us a call. Thanks!
★★★★
Reviewed By:
Carolyn Madere
May 10, 2022
This is not what I was paying for. Floral plant should have been in included in this arrangement. It looks nothing like what's on your site. I am very disappointed.
Responded To By:

May 11, 2022
We are so sorry! Please give us a call to rectify the situation at 214-324-2481. Thanks!
★★★★
Reviewed By:
Terry Meacham
May 10, 2022
I have used McShan florist for many years and they have never let me down. Until today. I ordered flowers to be delivered today and stated they must be delivered at a certain time. My wife left work at 3:30 and the flowers were not delivered before she left. $130.00 down the drain!!!
Responded To By:

May 11, 2022
Please give us a call at 214-324-2481 and we can help you with this! Thanks!
★★★★
Reviewed By:
Patrick
May 10, 2022
Not what they used to be....
Responded To By:

May 11, 2022
If you are unhappy, we would love the chance to make it right! Please call us at 214-324-2481
★★★★
Reviewed By:
Montserrath Garay
May 10, 2022
This picture is not what I ordered. I also paid for the deluxe flowers and they don't look deluxe whatsoever. I am on the phone right now about the order but no one has answered in the last 30 minutes.
Responded To By:
Bruce McShan / President
May 11, 2022
Oh no! We are a little less busy today, try calling back so we can rectify this situation.
★★★★
Reviewed By:
Janet Cashion
May 10, 2022
This arrangement was lovely and just what we ordered.
Responded To By:
Bruce McShan / President
May 11, 2022
Beautiful! Thanks so much!
★★★★
Reviewed By:
Barbara Schilling
May 8, 2022
The flowers were wilted and they look dead. Not very happy with it I would not use you again. I ordered them for my bosses daughter and do I need to say anymore she was not happy. I feel I need a refund completely
Responded To By:
Bruce McShan / President
May 11, 2022
Oh no, we are so sorry! Give us a call and we would be happy to make this right.
214-324-2481.
★★★★
Reviewed By:
Lanell Anderson
May 7, 2022
This doesn't like like what I ordered?
Responded To By:
Bruce McShan / President
May 11, 2022
Oh no! Give us a call at 214-324-2481 so we can rectify this for you! thanks!
★★★★
Reviewed By:
Sharolyn parker
May 7, 2022
This wasn't what we discussed at all. I said HYDRANGEAS. We did t discuss roses. We talked about hydrangeas flowers with greenery. Not even sure what this is based on the photo. Super disappointed.
Responded To By:

May 11, 2022
we are so sorry for the miscommunication! Please give us a call so we can rectify this for you! 214-324-2481. Thanks!
★★★★
Reviewed By:
Lisa brown
May 7, 2022
I'm not pleased with paying $200 for all this greenery. I asked for various shades of blue flowers with white roses. I mainly see green! I'm really pissed about this. Someone needs to call me and go fix this arrangement asap 469-261-6973
Responded To By:

May 11, 2022
We are so sorry, Lisa! Please give us a call if you haven't heard from someone. 214-324-2481. Thanks!
★★★★
Reviewed By:
Paul Milano
May 7, 2022
Uh. That looks absolutely nothing like the picture on your website. Really disappointed with that.
★★★★
Reviewed By:
Jules Dy
May 7, 2022
It's not even pink!
Responded To By:

May 11, 2022
These are light pink roses, as opposed to hot pink. Please give us a call and we would be happy to make this right in whatever way you see fit! Thanks! 214-324-2481
★★★★
Reviewed By:
Tierney Dekker
May 7, 2022
This looks nothing like the picture. I wouldn't have ordered this! Very disappointed!!!!!! I do not like this
Responded To By:

May 11, 2022
Please give us a call and we would be happy to make this right for you!
Thanks!
★★★★
Reviewed By:
Marie McDermott
May 7, 2022
Those we're supposed to be Ferber daisies.
Responded To By:
Bruce McShan / President
May 12, 2022
Please give us a call at 214-324-2481 so we can make this right for you!
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