McShan Florist, Dallas, TX - Customer Flower Reviews

This arrangement does not look good at all. It looks like someone pulled the flowers straight out of thr ground, stuck them in a pot and put a bow on them. This arrangement is for a funeral. The picture online is misleading. This looks nothing like what I thought I was ordering. I am not satisfied.

These flowers made are staff member smile.

AWEFUL.. looked nothing like the picture. So disappointed, mad and sad. It was my Mom's 83rd birthday supposedly ‘living' arrangement:(

I was very disappointed in my order. I ordered the premium. The only difference from the standard to the premium was $30.00. NOT TO MENTION, my order did not make it to me looking like this picture. This picture is showing at least 5 lilies and a minimum of 6 roses 6 snap dragons that I can see from this angle. The arrangement I received had 4 lilies 5 roses 3 snap dragons. I have used McShan Florist for years and I think I only had one other problem. At the same time, I consider this a big problem. I paid the extra money to make it better and I received less. This was for my husbands mother. It was okay, but I expected better hence I paid the higher price. Very disappointed. Oh I do have pictures. I don't see any reason to continue. I don't think you can change this outcome.

This arrangement was recommended by McShan phone person. This arrangement was for a funeral. Now that I see it- not exactly appropriate for a funeral. Open house, new home- maybe. Funeral- no.

This is Not what I ordered at all!

When my wife received the flowers the roses weee all opened up, brought flowers home on the day of delivery to her work place. Here it is Friday 1/7/22 and some are already dying. Rose pedals are on the table which has completely blew my mind. I tried call it this evening and it's apparently after hours.

My order did not make the service. It was not delivery at 9:30am. Very disappointed

Even though these flowers were beautiful, they were not what I asked for. They were to be moon-shaped (like a corsage) and pinned to the upper inside of the casket lid. I provided via email a sample of same, upon McShan's request. Instead, they were in a container and placed on a pedestal. This arrangement was not designed to be pinned inside the casket

This is terrible! It's not at all what I ordered I ordered pink carnations and called to verify PINK and was assured it would be. The day of the viewing I see it's RED.

This was supposed to be red and white, not burgundy. Also, there was supposed to be a banner ribbon with "Gramp". Kinda disappointed.

this is not what i ordered!

The roses in this arrangement are already dying. Very disappointed!

Looks perfect! Will let you know what the recipient says!!! Thanks so much for always delivering what we order and on time!!!

Not happy with this flower arrangement suppose to have been all white with greener. Those star glazer were suppose to have been white.

Plant was beautiful

Only one Poinsettia and the candle arrangement arrived at the church for the memorial service. We had to call and have the second poinsettia delivered, after guests had arrived. I'm disappointed and don't feel this is reliable delivery service.

This is my first time ordering from McShan I ordered a larger premium plant two days in advance. I was told that they did not hive larger plants on the day at was too be delivered. Instead of attempting to make it better, they simply attempted to convince me if why I should lime what I initially was not pleased with.

I was not pleased with this delivery. Who sends lemons and limes as Christmas fruit? This is a $65 basket and I know that you could have included more fruit more appropriate for Christmas. Lemons, and limes for Christmas, you have got to be kidding. Please share this message with the person who prepared the basket. How would they like to receive lemons and limes for Christmas? Walnuts, peppermints, anything but lemons, and limes for Christmas. That's not symbolic of Christmas

Very nice well put together

Yes the arrangement is very pretty, We do like to get a photo of what we send.

We were very disappointed in our purchase. One plant was full, but we were told it was put together with the plants from the floor model that we had declined to purchase the day we ordered. The floor model looked a bit brown. The larges succulent looks a bit damaged in the planter we were presented. So I guess the bronw parts were trimmed and put into the larger planter. The second plant we were presented was much smaller and flatter in size. We were told it was the same cost because the succulents were more expensive plants. We will definitely reconsider our future purchases from McShan. It would have been good business to inform us that you no longer had sufficient supplies to make up these arrangements - before we paid for them. Even calling us on Saturday and informing us would have been very helpful. We were charged on Friday, and I picked up on Saturday. The representative did give me a $10 off on the second plant once I continued to ask questions and voice my concerns. But I feel that we were not given the product that was presented to me on Friday. I am not even sure about the containers as they are both wood, and I thought the container on the floor was ceramic. Overall, it was not a good experience for us with your company.

I didn't think the plant would look like this. It's looks like it's dropping in the front. I do not like it for the price I paid. I should have looked at it before I ordered

Order was not delivered until 2 days after I ordered. I requested same day delivery. I emailed several times requesting status and no one responded. I called and was placed on hold for several minutes, then a lady came on the phone and said she was waiting to hear from me to see if I wanted them delivered. Of course I wanted them delivered! Terrible customer service!

NO I DON'T LIKE THE PLANT IT LOOKS LIKE THE LEFT SIDE OF THE PLANT IS SHRIVELED UP. I DO NOT LIKE THE CONTAINER.