McShan Florist, Dallas, TX - Customer Flower Reviews

Incredibly small. Does not seem to measure up to the $100 price tag. Very disappointed.

The wreath looks beautiful can't wait to hang it on my door. Yes I love getting a picture.

This is normally a double orchid plant and it was sent as a single. I wasn't informed. They offered to pick it up from the bereaved family and take them a new one. The representative was rude and argumentative. My worst experience with Mc Shan's.

The flowers were beautiful on Sunday morning upon delivery and then two days later they were wilted. We have been dealing with illness in the family or else I would address it this past Tuesday with your customer service representative. I will not be ordering this arrangement in the future.

I actually do not like this Ivy for the amount of money I paid!!!!!!

I have bought the same arrangement honestly the last one I purchased looked a lot better

Lovely arrangement. Good customer service representative was very helpful. Very beautiful photo.

I did like receiving a photo. But this photo is not close to what I expected based on the picture on your website. I could have ordered this from FTD for $90.00 but I ordered from you for $180.00 expecting it to be a lot nicer than what I would receive from FTD. Next time I will know not to pay more just to get the same quality.

They look like a typical floral arrangement. Truthfully, was expecting a more unique style. I mentioned person they are for owned a florist shop years ago...not sure she would think the arrangement exemplify today's look. You asked for truthful feedback...no need to change but won't order from mcshans again.

Certainly, this is not a four-dozen long stem rose arrangement!!!! I paid over $400 for this and it looks like something I could pick up at Tom Thumb for under $100?

Not the way I was accustomed to

The arrangement is beautiful. I would rate it 1-10, a 10. McShan has never dissappointed us in all these years we have used them. I do like getting a photo of what I send. Thank you.

This is not what we requested.

That's not the plant that I ordered last night at all. I'm actually not sure how I feel about it.

Im sorry I was very disappointed I spend 200 every time I order and the first time they were beautiful and wonderful this time everything was all messed up 😢 . 9712402329call me

Not sure what is going on here but these are absolutely NOT what was delivered?! We were sent a pic of the flowers and other than 2 roses, there is no similarity! The vase isn't even correct according to this pic?

This is the 2nd time in a few weeks that i have ordered from you. Please review the picture online and compare it to this one. Night and day different and I upgraded. The flowers were $70. I could have picked this up at the grocery store for $15. I would like a full or partial refund for my order this time after giving you another try.

The color selection is not even close to the picture upon ordering. It was not a pretty bouquet.

This isn't anything like what I ordered. You have completely changed the color scheme. This is the first time I've been disappointed by an order from McShan. You should have at least asked me about the extensive substitution you've decided to make.

WHERE IS THIS ORDER?? I HAS NOT BEEN RECEIVED AND WAS SUPPOSE TO BE A FRIDAY DELIVERY!! WHAT HAS HAPPENED TO YOUR "GREAT" SERVICE?!?!? BAD!!

This is not what we wanted.

I am very disappointed in this arrangement it certainly doesn't look like the photograph on your website. My first job was a Flower Girl at Baylor Hospital in 1975 I've always used or recommended McShan you've always did beautiful work. Not this one it looked as if it had been dropped. The colors and flowers are not the same as on the website. McShan arrangements have always been perfect. Look at this photo you sent me and the one on your website. This was NOT properly arranged. 👎🏼

Not what I requested. Very disappointed

This looks nothing like the picture on the website and definitely not worth $100. Sorely disappointed.

Wrong, Wrong, Wrong! The Floral arrangement is supposed to have Yellow roses. The Money Tree is supposed to be just like the photo on your website. The black plant box and the polished river stones is why this was selected. All the above information was included on order #63740073 by Susie, who was marvelous in rendering her patient labor of love helping me to get everything just right for these to tokens of remembrance. McShan is to delivery both the floral arrangement and the plant to Jeter and Son Funeral Home on Saturday by 4:00 PM, in order to be there on time for a memorial service on Sunday, October 17th, for our deceased employee of 29 years and his family. Tracey, your customer service associate is having to work hard to get this order corrected because someone in McShan Florist did not do their job correctly by simply reading and carefully following the explicit instructions on the order. THANK YOU Tracey! Regards, Loyd Paxton, Inc. P.S. The photo McShan sent is a tremendous service. We applaud you for that ingenious innovation. Deeply appreciated.