McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71383 reviews | Star Rating: 4.69
5 Star ★★★★★ |
60,811
|
85.19% |
4 Star ★★★★☆ |
4,584
|
6.42% |
3 Star ★★★☆☆ |
2,400
|
3.36% |
2 Star ★★☆☆☆ |
1,515
|
2.12% |
1 Star ★☆☆☆☆ |
2,073
|
2.90% |

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
cm
cm
Jun 30, 2020
not what ordered! Should be Get Well Soon balloon - I selected Get Well in special occasions and made note on the special instructions. Snack Basket is very small. Will not order this again.
Reviewed By:
cynthia heed
cynthia heed
Jun 29, 2020
I came out there to order because I wanted this order rght. You could not fnd a sympathy card, so you said you would type one. The words , Deepest ,and sympathy were misspelled n the card. How embarrassing. This was nota mistake that shouldhave been made.
Reviewed By:
Amanda West
Amanda West
Jun 25, 2020
Disappointed. I ordered flowers and apparently they arrived a mess. The recipient contacted you all and this plant was sent as a replacement. I don't feel that this plant is worth the money I paid for your service.
Reviewed By:
Mari
Mari
Jun 23, 2020
My mother didn't get her flowers today on her birthday: 06/22/2020 Even though the website stated I could before noon (local time) for same day deliver.
Reviewed By:
Rhonda Nelson
Rhonda Nelson
Jun 22, 2020
This looks more like a $50 arrangement! I am so disappointed! I have ordered 3 other baskets This month for less money that looked better. Looks like I'm in the market for a new florist. ?
Reviewed By:
Debra
Debra
Jun 22, 2020
I've seen this in previous orders and it was a much better presentation! Is there a shortage on helium? The balloons always reached the ribbon bow ... I am very disappointed. Tried to attached an example of a previous order but was unable.
Reviewed By:
Shelia Zimmerman
Shelia Zimmerman
Jun 21, 2020
My Sister's Plums were rotten. The Pear had rotten spots and there was no Cheese and Crackers. There was supposed to have been plenty of cheese. There were none in her basket. Totally, Dissatisfied.
Reviewed By:
Michelle
Michelle
Jun 18, 2020
This looks absolutely nothing like the picture of this on your website. Much less full and not as well arranged, and I see no butterflies. This cannot possibly be the premium version that I paid for.
Reviewed By:
Anita Baugh
Anita Baugh
Jun 17, 2020
I asked for the flower arrangement to look like the Set To Celebrate in a clear square vase with a ribbon around the vase. I substituted the clear vase as I was told that you were out of the orange package looking vase. So I was very surprised to see th
Reviewed By:
Cindy K Woodson
Cindy K Woodson
Jun 17, 2020
Unfortunately, these are NOT what I described at all! I said ONLY white daises & yellow roses. Carnations remind me of funerals...although this woman is celebrating a 93rd birthday...and she may not even make it to her birthday on Friday. Doesn't look l
Reviewed By:
Tiffany Snowden
Tiffany Snowden
Jun 17, 2020
This was by far the worst experience I have ever had with McShan. I paid $5 extra for delivery before noon which did not happen. When I escalated I was told it was a system glitch. The flowers did not look anything like the picture on the website. Suc
Reviewed By:
Rolinda Willis
Rolinda Willis
Jun 16, 2020
I thought I was being given great customer service. But now I have to say the customer service is awful very awful. I was charged twice for my purchase once on the 13th of June and today the 16th of Jun. Also the customer service which was given to anothe
Reviewed By:
Billie K.
Billie K.
Jun 16, 2020
These are nothing like the casket arrangement at the service on Saturday in Seagoville. They were mostly all little pale pink and very wilted. After 50 years of receiving beautiful arrangememts from you, we will mever waste our money to be embarassed ag
Reviewed By:
Vicki
Vicki
Jun 16, 2020
After leaving my one star comment, I looked at the other reviews and was shocked. There are more than 15 one star reviews on this particular item over the last few months because it looks nothing like the picture on the website. You would think after th
Reviewed By:
Bobby
Bobby
Jun 16, 2020
It was my impression that the flowers were going to be baby blue and white since I indicted that the deceased was a 2 year old baby boy. I don't really like that arrangement very much the stuffed animal is lost and looks out of place. This is first time I
Reviewed By:
Beth Fischer
Beth Fischer
Jun 9, 2020
I am extremely displeased with the arrangement. I was at the funeral home and certainly did not feel like I it was a $100 arrangement. I wish I had been able had been able to go online because I saw many more beautiful arrangement for even at lesser pri
Reviewed By:
Vickie
Vickie
Jun 4, 2020
I have never been unhappy with anything from McShan but am very very dissapointed in this arrangement. Definately not what I paid for.
Reviewed By:
Kathy Long
Kathy Long
Jun 3, 2020
It looks NOTHING like the picture. I'm ashamed to be sending that to anyone. It cost $100. That is a joke.
Reviewed By:
Mai Brown
Mai Brown
Jun 1, 2020
I asked for different shades of pink. Very disappointed at the lack of creativity of the designer. The spider mums could have been another color at least. Too many greens.
Reviewed By:
Lisa
Lisa
Jun 1, 2020
Didn't get the basket I ordered and called multiple times ... spoke to multiple people. Basket I got was cheaper by at least $40 core cost 50 60 dollars counting tax a delivery. It is now a week and a half since my delivery and no call back or any thing m
Reviewed By:
Robin
Robin
Jun 1, 2020
This actually deserves a lesser rating if that were possible. I provided a picture which they told me they could duplicate, but they gave me a handful of half dead succulents instead. I am so glad they sent a picture so I could stop someone I care about