McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70180 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,704
|
85.07% |
| 4 Star ★★★★☆ |
4,537
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Christie Dunn
Christie Dunn
May 8, 2020
I do not like this at all! So disappointing. It has no pop of color. Dark. Drab. Not spring-y! The one you sent my mother in law, Sonya Snow is much nicer. Please remake!!
Reviewed By:
Tony Kemmet
Tony Kemmet
May 7, 2020
Order #4691222579 I ordered Gem of My Heart Bouquet and this is not that arrangement that is pictured on McShan's websit. There is more vase and cut greenery than flower and it looks stuffed into a vase, not arranged
Reviewed By:
Nancy Hill
Nancy Hill
May 7, 2020
Not impressed for 75.00 asked for an arrangement of sunflowers and you suggested with a few other flowers. Looks like 2 sunflowers with alot of other flowers
Reviewed By:
DeAnna
DeAnna
May 7, 2020
I don't like the arrangement. I asked for pink. I didn't want carnations. I only see 2 roses. I am very disappointed.
Reviewed By:
Brenda Nagle
Brenda Nagle
May 7, 2020
I have to say, for the first time, I am disappointed with an arrangement from your shop. It's much smaller than I thought it would be and doesn't look much like the picture. For example, there is no eucalyptus, as shown in the photo on the website. I've
Reviewed By:
Suzy frasco
Suzy frasco
May 6, 2020
I was under the impression this was a basket of blooming flowers. I am disappointed in what this looks like
Reviewed By:
Rhea Follett
Rhea Follett
May 5, 2020
Not much for $75
Reviewed By:
Bible believers Missionary Baptist Church
Bible believers Missionary Baptist Church
Apr 28, 2020
That what I asked for I asked for a flowering plant. Not fresh cut
Reviewed By:
Cathi Wood
Cathi Wood
Apr 26, 2020
I asked for a $100 spring bouquet...over priced for a dark and dreary mix of flowers. I am truly amazed, since the $100 was exclusive of the delivery charge. VERY disappointed...and I usually make the best of things and don't complain but this is just t
Reviewed By:
cherylc
cherylc
Apr 24, 2020
Presentation of end product did not look better compared to yesterday Thanks for your effort to correct.
Reviewed By:
Cherylc
Cherylc
Apr 23, 2020
Not pleased Unacceptable representation of the end product listed on website.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Apr 24, 2020
Cheryl, we appreciate your speaking with us and value your feedback. As always, we strive to meet the expectations of our valued customers and hope the correction will be acceptable.
Reviewed By:
Randi
Randi
Apr 21, 2020
Your pictures online don't show what we thought we ordered. Yes the pic you sent looks, nice but we picked what we did bc we thought it was what the picture was. And clicking between the options doesn't change the picture, so we assumed it would only get
Reviewed By:
Sandra Clark
Sandra Clark
Apr 20, 2020
The yellow flowers look dead. The casket spray does not look like what I paid for, I am very disappointed.
Reviewed By:
Gloria Turner
Gloria Turner
Apr 16, 2020
Very disappointed! I requested a large plant, this one is not what I expected from McShan's. They have prettier plants at the grocery store.
Responded To By:
Cynthia S. / Sales Manager
Cynthia S. / Sales Manager
Apr 17, 2020
Gloria, we apologize the azalea was a disappointment. As always, we strive for our customers to be completely satisfied. We did leave a message for you and know you may contact us and we will be happy to make any corrections needed.
Reviewed By:
Melanie White
Melanie White
Apr 15, 2020
Sure doesn't look like pinks to me. Looks very cranberry. The example I chose was certainly PINK
Reviewed By:
Deborah Ellison
Deborah Ellison
Apr 11, 2020
Very Disappointed in paying 80.00 plus dollars for this. I paid for the delux. This isn't anywhere near as full as the original photo on web sight not 1 rose in it mostly greenery. Very Unhappy.
Reviewed By:
Lynette
Lynette
Apr 11, 2020
I received 3 different pictures and I am totally confused as to what was actually sent to my 2 different locations. I cannot understand why they would do completely different bouquets to the same house. They do not complement each other and there was no w
Reviewed By:
Kk
Kk
Apr 10, 2020
I don't even see a dozen white roses and only one lily! The pic on line showed 12 or 13 roses and 3 lilies. I paid for the delux to get even more flowers. Very disappointed.
Reviewed By:
Jim Christian
Jim Christian
Apr 8, 2020
I called to check on my order today at 3:45 and was told the truck was still out for deliveries. It is 5:45pm and I am leaving my office, the flowers are not delivered.
Reviewed By:
Carla allman
Carla allman
Mar 30, 2020
What i ordered had no red. Was looking for pinks.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Mar 30, 2020
Hi Carla,
Thank you for your review. The arrangement is all pink & white, the spray roses that you're seeing are hot pink. The pictures rarely do the arrangements justice, they always look better in person! I have left you a message if you would like to call to discuss. Thank you!
Thank you for your review. The arrangement is all pink & white, the spray roses that you're seeing are hot pink. The pictures rarely do the arrangements justice, they always look better in person! I have left you a message if you would like to call to discuss. Thank you!
Reviewed By:
Lisa
Lisa
Mar 25, 2020
My spray wasn't delivered and I canceled the vase 24 hrs in advance.
Reviewed By:
Vicky sosa
Vicky sosa
Mar 23, 2020
I ordered a dozen Roses but the arrangement my daughter recd was 1/2 dozen. Would someone please call me? I would like credit to my account please.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Mar 23, 2020
Thank you for speaking with us about your order, Vicky. We appreciate your feedback!
Reviewed By:
Nicole
Nicole
Mar 14, 2020
I had two funerals to send flowers to, so I ordered the Pure Grace bouquet for each of them. I ordered these directly through McShan's website, not through a delivery service website like FTD. For the first one I actually ordered the deluxe version which
Reviewed By:
Nicole
Nicole
Mar 13, 2020
This is FAR from what I ordered, and I am ashamed these were sent to the bereaved. I am also upset as I ordered the same arrangement, only more robust, for a second funeral just a day later. So now, I'm even further embarrassed. I expect better from Mc
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Mar 13, 2020
Thank you for speaking with us about this arrangement. As discussed, a replacement bouquet will be delivered tomorrow. We appreciate the opportunity to make this right for you!
Reviewed By:
Yvette Abernathy
Yvette Abernathy
Mar 13, 2020
The plant is absolutely beautiful but, from my vantage point the plant does not look full on the right side, it throws the symmetry off. The leaves looks a bit skimpy . In the photo the plant does not look balanced and full. One of the leaves looks as if
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Mar 13, 2020
Thank you speaking with us about your order, Yvette. As we discussed, feel free to let us know if the recipients are not pleased with the plant. We will replace it if they do not love it.
