McShan Florist, Dallas, TX - Customer Flower Reviews

10311 Garland Road
Dallas, TX 75218
+1 (214) 324-2481
www.mcshanflorist.com

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Total reviews: 71394 reviews | Star Rating: 4.69
5 Star ★★★★★
 
 
60,821
85.19%
4 Star ★★★★
 
 
4,584
6.42%
3 Star ★★★☆☆
 
 
2,400
3.36%
2 Star ★★☆☆☆
 
 
1,515
2.12%
1 Star ☆☆☆☆
 
 
2,074
2.91%
Real Customers, Real Reviews

All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.

Showing 1 star reviews. Show all reviews

★★★★
Reviewed By:
Barron
Feb 14, 2020
I paid for 6 roses and got 5 and the arrangement look like it was just thrown together.. and I spent 180$ , not what I would expect for a place such as McShann florist , I pay a premium to get a premium service and then when I called to talk to some one
★★★★
Reviewed By:
John Paez
Feb 14, 2020
I believe I got ripped off that vase isn't even the one that showed in the picture and it was said more flowers not more greenery
★★★★
Reviewed By:
Oliver Kerbow
Feb 14, 2020
Hopefully they look better than that in person. I paid $255 for this. My order last year was cheaper in price. And extremely beautiful.
★★★★
Reviewed By:
Christopher Smith
Feb 14, 2020
I fail to understand why when ordering online why you have a comment box. No suggestions I provided were implemented nor are there any plants only flowers. If additional funding was required for plants, then after providing comments in the designated box
★★★★
Reviewed By:
Elaine Johnson
Feb 14, 2020
I do not like the bow. Only want the sash across the arrangement
★★★★
Reviewed By:
Nathan
Feb 13, 2020
Very disappointed. Ordered the same arrangement recently, paid for same Deluxe upgrade but the number of flowers in this order was considerably less. Very disappointed for the $$ paid...
★★★★
Reviewed By:
Janice Hobbs
Feb 13, 2020
I'm not liking that arrangement, what happened?
Responded To By:
Customer Service / C.S.
Feb 13, 2020
Janice, We have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★
Reviewed By:
Danon
Feb 13, 2020
Roses never arrived as planned
Responded To By:
Customer Service / C.S.
Feb 13, 2020
Thank you so much for speaking with us earlier. We appreciate your feedback!
★★★★
Reviewed By:
Beth
Feb 13, 2020
I ordered a half dozen roses arranged pretty. These look thrown together.
Responded To By:
Customer Service / C.S.
Feb 13, 2020
Beth, We have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481 so we can make changes to your order. Thank you for your feedback!
★★★★
Reviewed By:
Campbell
Feb 13, 2020
The arrangement was an embarrassment to give to me son and his family. For the price their comment was that it was a nice vase. I have asked them to find another florist near Allen.
Responded To By:
Customer Service / C.S.
Feb 13, 2020
We are so sorry you are unhappy with your order, please contact us at help@mcshan.com or 214-324-2481 so we can make this right for you! Thank you for your feedback!
★★★★
Reviewed By:
Angel Vales
Feb 11, 2020
The first time the picture was sent I called because it was depressing. For sure less than half of the white flowers in the internet. I called to submit my concern and they said they would take care of it. I just received the second picture and it looks t
★★★★
Reviewed By:
Olivia Brown
Feb 10, 2020
Were not the color combo I requested!
★★★★
Reviewed By:
Robert Baker
Feb 10, 2020
For $200.00 this stinks. Not happy at all
Responded To By:
Customer Service / C.S.
Feb 10, 2020
Mr. Baker, I have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. Thank you for your feedback!
★★★★
Reviewed By:
Karen
Feb 10, 2020
This is NOT what the picture on you website looks like... after a call to change, you still didn't get it right... very disappointed
Responded To By:
Customer Service / C.S.
Feb 10, 2020
Karen, Thank you so much for speaking with us and providing feedback. We value you as our customer!
★★★★
Reviewed By:
Jesse Botello
Feb 10, 2020
My wife doesn't Like red , I asked for only pink and white flowers no red. I want to send me apologies the arrangement is perfect , there where no red flowers they where hot pink
Responded To By:
Customer Service / C.S.
Feb 10, 2020
Jesse, We have left you a voicemail to discuss your order. Please contact us at help@mcshan.com or 214-324-2481. The arrangement was filled with light pink and hot pink carnations. There are no red carnations in this arrangement. Thank you!
★★★★
Reviewed By:
Billy Kent Owens
Feb 10, 2020
Not impressed! Doesn't look like a $200 arrangement to me... Will not be ordering from you in future.
Responded To By:
Customer Service / C.S.
Feb 10, 2020
Billy, Thank you so much for speaking with us. We will be sending you a new photo of your arrangement soon! We appreciate your feedback!
★★★★
Reviewed By:
Tyra
Feb 8, 2020
These flowers look wilted. I'm am so disappointed for almost spending $100. The managers special should be exciting and not typical. There's nothing special about what I'm seeing. This is the 3rd time, I've been disappointed with McShann's
Responded To By:
Customer Service / C.S.
Feb 8, 2020
Tyra, Thank you so much for speaking with us earlier. We did re-design this arrangement and have sent you a new photo of what is going to be delivered.
★★★★
Reviewed By:
Harold Robinson
Feb 4, 2020
It may be hidden, but I don't see any butterflies
Responded To By:
Customer Service / C.S.
Feb 4, 2020
Harold, Thank you so much for your feedback. We have returned this to the designer and she has added the butterflies. We have resent the photo! Thank you again!
★★★★
Reviewed By:
Samantha Locke
Feb 4, 2020
The easel sprays look smaller than pictured. But if that is the normal size then they are fine. Thanks.
★★★★
Reviewed By:
Karen
Feb 1, 2020
The color is right, but the roses look wilted. Were they not watered? I am not pleased.
★★★★
Reviewed By:
Phyllis Davison
Feb 1, 2020
Do not like look much better in pictures
★★★★
Reviewed By:
Anita Murillo
Jan 28, 2020
Not at all pleased with the fruit basket for $74.00. I have being buying flower from McShan for years and I was actual embarrassed by this basket.
Responded To By:
Customer Service / C.S.
Jan 28, 2020
Anita, Thank you so much for speaking with me this morning. We are glad we could resolve this for you! Thank you for your feedback!
★★★★
Reviewed By:
Phyllis Jenkins
Jan 27, 2020
Thank you for reaching out. When I placed the order, I told the representative I was looking at the arrangement on the website. I even read the arrangement title of the arrangement. The Roses were dark pink, NOT a pale pink as shown in this picture. I'm
★★★★
Reviewed By:
Jan cole
Jan 18, 2020
I ordered white roses, mums, and gladiolus with blue accents for my husband's funeral this morning. That is not what you have prepared. I am not at all happy with these garish substitutes and will call when you open to request you prepare what was ordered
Responded To By:
Customer Service / C.S.
Jan 18, 2020
Thank you for speaking to me and allowing us to make this right for you. Once this has been redesigned we will send you another picture.
★★★★
Reviewed By:
Ashley Creighton on behalf of Melinda Blackwell
Jan 17, 2020
That does NOT look anything like the pic I ordered from, and while I know there would be some slight variations....this looks a massive mess that was just thrown together and so I'm very disappointed...especially ordering the "deluxe" version. It's just
Responded To By:
Customer Service / C.S.
Jan 17, 2020
Hello Ashley, Thank you so much for speaking with us about this order. We are redesigning the arrangement per our discussion, and will be sending a new photo to you. Again, thank you for your feedback about this!
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