McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 70182 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
59,706
|
85.07% |
| 4 Star ★★★★☆ |
4,537
|
6.46% |
| 3 Star ★★★☆☆ |
2,380
|
3.39% |
| 2 Star ★★☆☆☆ |
1,498
|
2.13% |
| 1 Star ★☆☆☆☆ |
2,061
|
2.94% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Ty
Ty
Oct 9, 2019
The flowers look wilted. I am very disappointed in this floral arrangement.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 10, 2019
Ty, We have left you a voicemail to discuss your order. The sunflowers have not fully opened and the picture was taken from above, so unfortunately you cannot see the entire presentation of the arrang... More
Ty, We have left you a voicemail to discuss your order. The sunflowers have not fully opened and the picture was taken from above, so unfortunately you cannot see the entire presentation of the arrangement just by this quick snapshot. We would love to see how we can make this right for you. Please contact us back at help@mcshan.com or 214-324-2481. Thank you for your feedback!
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Reviewed By:
Dustin Deweese
Dustin Deweese
Oct 7, 2019
We spoke about having white Roses in the mix.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Dustin, We were able to replace the red roses for white roses before this arrangement was delivered! Thank you so much!
Reviewed By:
margiejones67@verizon.net
margiejones67@verizon.net
Oct 7, 2019
i do not think this is worth 70 dollars!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Margie, Thank you so much for discussing your order with me. The arrangement is filled to value, and I explained the sales tax and delivery charges. Thank you for your feedback!
Reviewed By:
Carolyn
Carolyn
Oct 5, 2019
As you can see the plant is VERY SKIMPY. Your Customer Service department took care of the problem, but not my embarrassment.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 5, 2019
Carolyn, Thank you for speaking with us. We were happy we could resolve this for you! Thank you for your feedback!
Reviewed By:
Art
Art
Oct 3, 2019
The color looks dead and the color of the bow is not enlightening at all.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Art, Please contact us at help@mcshan.com or 214-324-2481 to discuss your order. We thank you for your feedback!
Reviewed By:
Darren Staton
Darren Staton
Oct 3, 2019
I order a contemporary arrangement not a traditional arrangement. Please correct before delivering. Thanks!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Darren, Thank you so much for speaking with us about your order. We were able to get the arrangement re-designed as contemporary style before it was delivered! Thank you for your feedback!
Reviewed By:
Mary McLean
Mary McLean
Sep 28, 2019
This is what i get for $80???
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 28, 2019
Mary, Thank you so much for speaking with me. We were happy to make the changes you requested and are pleased to know you loved the outcome!
Reviewed By:
Russell
Russell
Sep 28, 2019
No purple as per arrangement chosen. Butterfly stick instead of angel stick per request. Hopefully pink flowers are NOT CARNATIONS! Screenshot_20190928-091323_Samsung_Internet.jpg Screenshot of what was requested. You tell me.....
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Oct 8, 2019
Russell, Please contact us at help@mcshan.com or 214-324-2481 to discuss your order. Thank you so much for your feedback!
Reviewed By:
Angela R
Angela R
Sep 25, 2019
This looks wilted. This is the second arrangement I've sent through McShan that has been disappointing.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 25, 2019
Angela. Thank you so much for speaking with me. We are happy to replace this arrangement to look more like the photo online. We appreciate you allowing us to make this right! Thank you for your feedback!
Reviewed By:
Darleen Miller
Darleen Miller
Sep 24, 2019
I was very disappointed in this floral arrangement. I do not feel it was up to your standards. As you can see even in the picture there was a gap in the flowers as if something was missing in the front. I was truly ashamed that we had our Name on this
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 24, 2019
Darleen, Thank you so much for discussing your order with me. We were pleased we could reach a fair resolution for you. We appreciate your feedback and allowing us to make this right.
Reviewed By:
Patricia
Patricia
Sep 24, 2019
Not loving this arrangement. Either picture is not very good or the Premium version of this design is not as nice as the basic. Please redo.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 24, 2019
Patricia, Thank you so much for speaking with us. We are happy to remake this arrangement and use a a succulent in place of the kale flower. Thank you for your feedback!
Reviewed By:
Linc kaup
Linc kaup
Sep 22, 2019
Don Did not receive his flowers until Saturday. I guess a delivery driver must've left them in the office. I wish someone would have called me and I could make sure that they were picked up on Thursday when they should've been delivered
Reviewed By:
Teresa
Teresa
Sep 18, 2019
This looks NOTHING like the picture on the website we ordered the premium this looks like the standard...
Reviewed By:
Kenton Hodge
Kenton Hodge
Sep 16, 2019
Not good work to me ...
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 16, 2019
Kenton, I've left you a voicemail to discuss your order. We would be happy to make changes for you, but we need you to contact us. We are also waiting for you to pick this arrangement up. Thanks, 214-324-2481.
Reviewed By:
Juan
Juan
Sep 16, 2019
Flowers lasted like2 -3 days
Reviewed By:
Paula
Paula
Sep 11, 2019
It looks rather sad and where are the sunflowers. This is not what i ordered. This is not what i ordered i suggestbyoubturn the driver around and get that re worked and put sunflowers in it.
Reviewed By:
Nikki
Nikki
Sep 7, 2019
This is not what was expected.
Reviewed By:
Marie sims
Marie sims
Sep 2, 2019
I ordered two Arrangements each one was to have three bird of paradise in it it was not to look red it was to have shades of purple and it was to have yellow in it these look burgundy which is more red than purple there's no yellow in it we bought them as
Reviewed By:
Dale Denise Hardy
Dale Denise Hardy
Aug 30, 2019
The arrangement is pretty however the amount of relatively inexpensive flowers for the cost is disappointing. I have used McShan Florist as long as I can remember. As a matter of fact have a family connection in that my mother used to work there for Lee
Reviewed By:
Julie Duda
Julie Duda
Aug 29, 2019
Disappointing I should have selected something All carnations and one rose Looks cheap Not happy
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 29, 2019
Julie, We have stopped delivery to the recipient. I have left you a voicemail to discuss your order. We do not want our customers disappointed, so please give us a call so we can make this right for you. 214-324-2481
Reviewed By:
Ellen moore
Ellen moore
Aug 29, 2019
Very disappointed. Spindly, not full. More green than white .immature blissoms
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 29, 2019
Ellen, Thank you so much for speaking with me earlier. We are happy to remove some of the white snaps and add white lilies to create a more full look. Thank you for your feedback!
Reviewed By:
Yolanda Wilson
Yolanda Wilson
Aug 28, 2019
The bouquet and vase of candy is much smaller than usual not worth the money I won't order it ever again
Reviewed By:
Mary Seaton
Mary Seaton
Aug 25, 2019
That is not what it looked like when it was delivered. And they wilted within the day. Very dissatisfied for what i got for the price.
Reviewed By:
Mai Brown
Mai Brown
Aug 20, 2019
Sorry, it needs more flowers!
Reviewed By:
Jeanna Jackson
Jeanna Jackson
Aug 19, 2019
This Is not what I ordered
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 19, 2019
Jeanna, Thank you so much for speaking with us! We had a system error with the sku number, we are currently working on getting this fixed. We are getting the correct arrangement sent right now! Thank you for your feedback!
