McShan Florist, Dallas, TX - Customer Flower Reviews
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Total reviews: 71409 reviews | Star Rating: 4.69
| 5 Star ★★★★★ |
60,836
|
85.19% |
| 4 Star ★★★★☆ |
4,584
|
6.42% |
| 3 Star ★★★☆☆ |
2,400
|
3.36% |
| 2 Star ★★☆☆☆ |
1,515
|
2.12% |
| 1 Star ★☆☆☆☆ |
2,074
|
2.90% |
Real Customers, Real Reviews
All reviews are from verified McShan Florist customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Showing 1 star reviews. Show all reviews
Reviewed By:
Teresa
Teresa
Sep 18, 2019
This looks NOTHING like the picture on the website we ordered the premium this looks like the standard...
Reviewed By:
Kenton Hodge
Kenton Hodge
Sep 16, 2019
Not good work to me ...
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Sep 16, 2019
Kenton, I've left you a voicemail to discuss your order. We would be happy to make changes for you, but we need you to contact us. We are also waiting for you to pick this arrangement up. Thanks, 214-324-2481.
Reviewed By:
Juan
Juan
Sep 16, 2019
Flowers lasted like2 -3 days
Reviewed By:
Paula
Paula
Sep 11, 2019
It looks rather sad and where are the sunflowers. This is not what i ordered. This is not what i ordered i suggestbyoubturn the driver around and get that re worked and put sunflowers in it.
Reviewed By:
Nikki
Nikki
Sep 7, 2019
This is not what was expected.
Reviewed By:
Marie sims
Marie sims
Sep 2, 2019
I ordered two Arrangements each one was to have three bird of paradise in it it was not to look red it was to have shades of purple and it was to have yellow in it these look burgundy which is more red than purple there's no yellow in it we bought them as
Reviewed By:
Dale Denise Hardy
Dale Denise Hardy
Aug 30, 2019
The arrangement is pretty however the amount of relatively inexpensive flowers for the cost is disappointing. I have used McShan Florist as long as I can remember. As a matter of fact have a family connection in that my mother used to work there for Lee
Reviewed By:
Julie Duda
Julie Duda
Aug 29, 2019
Disappointing I should have selected something All carnations and one rose Looks cheap Not happy
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 29, 2019
Julie, We have stopped delivery to the recipient. I have left you a voicemail to discuss your order. We do not want our customers disappointed, so please give us a call so we can make this right for you. 214-324-2481
Reviewed By:
Ellen moore
Ellen moore
Aug 29, 2019
Very disappointed. Spindly, not full. More green than white .immature blissoms
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 29, 2019
Ellen, Thank you so much for speaking with me earlier. We are happy to remove some of the white snaps and add white lilies to create a more full look. Thank you for your feedback!
Reviewed By:
Yolanda Wilson
Yolanda Wilson
Aug 28, 2019
The bouquet and vase of candy is much smaller than usual not worth the money I won't order it ever again
Reviewed By:
Mary Seaton
Mary Seaton
Aug 25, 2019
That is not what it looked like when it was delivered. And they wilted within the day. Very dissatisfied for what i got for the price.
Reviewed By:
Mai Brown
Mai Brown
Aug 20, 2019
Sorry, it needs more flowers!
Reviewed By:
Jeanna Jackson
Jeanna Jackson
Aug 19, 2019
This Is not what I ordered
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 19, 2019
Jeanna, Thank you so much for speaking with us! We had a system error with the sku number, we are currently working on getting this fixed. We are getting the correct arrangement sent right now! Thank you for your feedback!
Reviewed By:
Mobin
Mobin
Aug 10, 2019
Why the flower is not same as photo . It's really disappointing
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 10, 2019
Mobin, Thank you so much for speaking with me, we are getting the correct arrangement made and getting it sent to the recipient today! Thank you for allowing us to make this right!
Reviewed By:
Gaila
Gaila
Aug 5, 2019
Arrangement looked almost dead upon arrival. Very disappointed and embarrassed especially when the receiver called me to say thank you, and described the condition of the arrangement. I really expected more.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 5, 2019
Gaila, Thank you for speaking with us. We were happy to replace this for the recipient! Thank you for your feedback!
Reviewed By:
Paul Attaway
Paul Attaway
Aug 3, 2019
I'm confused as to why I paid $275 dollars for what was shown online as to what appeared to be over 2 dozen roses and why this looks like maybe a dozen roses and Lily's which my wife is allergic too.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 6, 2019
Paul, Thank you so much for speaking with us. We apologize we used lilies as your upgrade in your arrangement, upgrades are designed at the designer's choice and we did not know your wife was all... More
Paul, Thank you so much for speaking with us. We apologize we used lilies as your upgrade in your arrangement, upgrades are designed at the designer's choice and we did not know your wife was allergic to lilies. Once we got in touch with you, we were happy to remake a new beautiful arrangement without lilies and with more roses. We appreciate your feedback and were so happy we could make this right for you!
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Reviewed By:
Debbie Havens
Debbie Havens
Aug 2, 2019
I asked that the flowers be at the funeral home by 3:00 pm on Friday it is almost 6:00 and flowers have not arrived. I was a disappointed that the arrangement was not fuller for the price I paid.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Aug 6, 2019
Debbie, Thank you so very much for speaking with me. We are working on getting in touch with the funeral home so we can resolve this issue for you. We will be in touch with you!
Reviewed By:
Sue Leslie
Sue Leslie
Jul 28, 2019
This was the wrong arrangement. It had to be replaced.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 30, 2019
Sue, We were happy to replace this and get the correct arrangement in time for the service!
Reviewed By:
Roy Lamkin
Roy Lamkin
Jul 26, 2019
Nice, but I would prefer more white & yellow flowers and less greenery.. Too little flowers va greenery.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 26, 2019
Roy, We have taken the arrangement back to the designer to make the changes to your order. Thank you so much for your feedback!
Reviewed By:
Laura
Laura
Jul 18, 2019
Disappointed that I paid $4.00 for latex balloons not filled with helium.
Reviewed By:
JoAnn Neal-Williams
JoAnn Neal-Williams
Jul 17, 2019
I CAN'T SEE THE GOODIES IN THE BASKET TO GIVE YOU AN ACCURATE REVIEW.
Reviewed By:
Jeff
Jeff
Jul 17, 2019
There were supposed to be 30 roses in this arrangement. For a 30 year anniversary.
Reviewed By:
Denise Welborn
Denise Welborn
Jul 12, 2019
This arrangement is certainly NOT what I expected for $75!!!
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 15, 2019
Denise, Thank you so much for speaking with me about your order. I was thrilled to hear that the recipient was pleased with the arrangement! I also want to thank you for your feedback for our photo feature!
Reviewed By:
RJ
RJ
Jul 10, 2019
Misspelling of recipient's name.
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 10, 2019
Our apologies, we appreciate you bringing it to our attention, we are glad that we were able to get it corrected before it went out.
Thanks so much!
Thanks so much!
Reviewed By:
LB
LB
Jun 30, 2019
Does not look at all like the picture of the plant I ordered
Responded To By:
Customer Service / C.S.
Customer Service / C.S.
Jul 2, 2019
Thank you so much for speaking with us earlier. We appreciate your feedback and giving us the opportunity to make this right for you!
